Regardless of industry, when conducting employee appraisals, managers look for competency in critical areas. In brief, managers want to see employees are meeting established goals, working as contributing members of the team and applying critical thinking skills to help ensure business operations are successful. While there are numerous key performance indicators, the top areas of attention address key areas of operations.
How do we make sure that employees are given the right goals and measured fairly? This is where key performance indicators come into play, and they apply both at the organizational and individual levels. At an organizational level, a Key Performance Indicator (KPI) is a quantifiable metric that reflects how well an organization is achieving its stated goals and objectives.
We have invited the industry expert, Mr. Andrew Cheah where he will share with us on the importance of KPI in every organisation. Watch on to find out more.