COMMUNICATION & PRESENTATION
Abigail is a sought after corporate trainer who is qualified in the niche fields of Neuro Linguistic Programming (NLP), presentation skills, business etiquette, communication, cross cultural etiquette, networking skills, dining etiquette and service excellence. She is also a certified Master Practitioner in NLP (MNLP) approved by the American Board of Neuro-Linguistic Programming and certified by the WSQ as an Adult Educator (ACTA).
With years of training experience, Abigail specializes in working with business and individuals to address presentation issues, be it speech or image, which affects their success. Her reputation as a popular and informative trainer keeps her in demand with corporations and educational institutions of all levels and ages with her professional integrity, warm, engaging style and sense of humour.
Caroline Josephine Dawson
Caroline has two decades of invaluable experience as an Editor of lifestyle & technical publications. She also has 15 years of experience teaching business management, environmental and soft-skills communication. As a former journalist, Caroline’s professional work experience as a trainer, keynote speaker and learning & development consultant required her to market the value of her programs and persuade clients to value and understand the urgency of good communication and management skills in the workforce. As an ACTA certified WSQ trainer, She has also worked with the Workforce Development Agency of Singapore to develop training content for the employability skills system where she successfully attained industry approved competencies in conducting, planning and designing competency based assessments for communication workshops.
Participants of her workshops attest to her motivational, instructional and highly experiential training methodology that have helped them in their workplace business management. Caroline holds a Master of Arts in Mass Communication from Nanyang Technological University and has obtained a Diploma in Teaching English to Speakers of Other Languages (TESOL) through the London Teacher Training College. Caroline is also an MBTI®, DISC Accredited Administrator, Enneagram and Lumina Spark/Emotion practitioner and has administered the tools to top level managers and supervisors on managing their leadership styles and team members.
Celina Anne Gan
Over 25 years of working in Asia and Europe, Celina has accumulated a vast experience and know-how in working, training and coaching participants from different cultures, work background and across languages. Celina has conducted training in Europe, Middle-East and Asia, working with leading multi-national corporations (MNC), the civil service and educational institutions. Her substantive work in consulting and training have deepened her understanding of the many challenges faced by different entities, leaders and individuals in an ever-changing environment.
Celina is very passionate about training. Her style of training engages participants in practical sessions with personable examples, humour and hands-on activities for instant understanding and applicability. Celina’s motto is: “Stretch your Comfort Zone; Expand your Boundaries; and Enable Transitions to Take Place”. Celina has also received several positive testimonials from programmes and workshops she has conducted in different countries.
David Goldwich is a “reformed” lawyer who is committed to helping people get what they want by teaching them how to play the negotiation game and how to be assertive, compelling, persuasive communicators. He practiced law in the United States for over a decade, arguing before judges and political, government, and community bodies. He is trained as a mediator and has managed small businesses as well. He advocates the interest-based negotiation approach developed at Harvard to achieve win-win outcomes.
As a highly sought after consultant, David uses simulations, role play, skits, and interactive sessions to help participants learn and improve their skills. He has also delivered customized training to various organizations across Asia. David also appears frequently on radio and has hosted a television talk show. He is also the author of ‘Win-Win Negotiations: Developing the Mindset, Skills and Behaviours of Win-Win Negotiators’.
Emma has over 15 years of experience training in Singapore, Malaysia, Thailand, Indonesia and Vietnam. She specialises in developing and enhancing workplace communication skills. This includes writing, speaking, interpersonal and management skills training. She has worked as an external consultant and trainer in both private and public sectors, designing, customizing and delivering programmes, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. Emma holds a Master’s of Business Administration from Imperial College London in the United Kingdom. She has also obtained a Diploma in Human Resource Development from the Singapore Institute of Management and is a Certified People Developer Consultant.
Pamela Puja Kirpalani
Pamela is the Founder and CEO of Inner High Living, a well-known Neuro-Linguistic Programming (NLP) Trainer and Coach in Singapore. She is also certified by the esteemed ABNLP (Australian Board of Neuro-Linguistic Programming) as an International NLP Master Practitioner, Trainer and Life Coach. As a Kings College Business Graduate, she has over 15 years of corporate experience and has worked with Ernst & Young.
Pamela actively conducts workshops for various public and private organisations, such as the CRIB, World Presidents Organisation, Primetime Organisation, American Association of Women and much more. Her passion lies in understanding how minds and behaviour are wired and what makes an excellent communicator. Her popular sales training program teaches employees how to engage with others using persuasive verbal and body language. Pamela’s work has been featured on BBC World, The Deccan Herald, Economic Times, Elephant Journal and Sassy Mama Singapore amongst many others.
Sandra holds a Master of Science (Training and Development) from the University of Leicester. She has been an Adjunct Tertiary Lecturer and Regional Trainer since 2001. Sandra specializes in the areas of communication and speed reading. She has authored and co-authored several books such as ‘How to Think Critically with Sun Tzu Art of War Stratagems’, ‘Impactful Academic Writing’, ‘Extremely Busy People’s Guide to Read Faster and Memorize Better and Think Clearer’.
As a trainer, Sandra has been designing, developing and delivering customized programs for various statutory boards, government-based organizations and private business enterprises. Some of these organizations include Singapore Police Force, Singapore Prisons Services, Ministry of Home Affairs, Ministry of Defence, Singapore Armed Forces, Singapore General Hospital, Housing & Development Board, Land Transport Authority and Central Provident Funds Board.
Sheila is a professional storyteller, storytelling trainer and story consultant with 18 years’ experience. Her work to pioneer the movement to revive the use of storytelling has given her the title – ‘Godmother of Singapore Storytelling’. She co-founded Singapore’s first professional storytelling company and has taught, or mentored most of the storytellers now working here. She has also been an active Executive Committee Member of the Storytelling Association (Singapore) since its founding in 2006, taking on roles such as Vice-President and President.
In 2004 Sheila began her exploration into the use of storytelling for organisational purposes and this now forms a large part of her work. She teaches storytelling skills and conducts training in the use of storytelling across many different sectors. She has conducted workshops on storytelling for leadership and management, as a sales tool, to enliven and increase the impact of training and presentations, to aid an organisation’s recruitment drive and to help candidates sell themselves in interviews. Sheila’s highly practical workshops have garnered consistently high ratings from participants.
Shobi is a newscaster and broadcast journalist who has worked in global newsrooms such as Bloomberg LP in Tokyo, Japan, Norwegian Broadcasting Corporation in Trondheim, Norway, Cable News Network (CNN) in Atlanta, Georgia, USA and MediaCorp in Singapore. During her stint, she covered the official trips of both then Minister Mentor Mr Lee Kuan Yew and then Prime Minister Mr Goh Chock Tong. She has both reported on global meetings like Asia-Pacific Economic Cooperation and Commonwealth Heads of Government Meeting and interviewed various politicians, thought leaders and newsmakers.
When 9-11 struck the United States, Shobi was working in Bloomberg LP in Tokyo, Japan. She reported to the Tokyo Stock Exchange and was briefed on how while the company’s raison d’etre came from how money was made and lost, the reporting for the day would focus without a shadow of a doubt on the lives lost. It was an important lesson in crisis management from a broadcaster’s perspective and a company that had lost the lives of 2 personnel in 9-11.
Currently Shobi is a part time Lecturer at Nanyang Technological University, Wee Kim Wee School of Communication and Information. Shobi holds a Bachelor of Arts in English Literature, a Master’s degree in Social Work and more recently a Diploma from Trinity College of London for ATCL (Public Speaking). In 2019 Shobi completed a 5-day course with the Geneva Centre for Security Policy on “Navigating the Storm”, conducted by the Swiss team in Singapore which included live simulation crisis management exercises.
Tylus has advised and helped to sharpen the sales & marketing campaigns/materials for various companies spanning over 30 different industries. He has guided sales teams, SMEs and major corporations in uncovering hidden opportunities and breakthrough ideas resulting in significant increase of their bottom line – business revenues and profitability. An obsessed marketing enthusiast, Tylus spent over 15 years learning, testing and applying just about every marketing method and idea known to man. These vast experiences has helped uncover what truly and repeatedly works in sales & marketing.
Tylus’s extensive list of corporate clientele include Singapore Armed Forces, People’s Association, Rotaract Club of Singapore, SAFRA, Nanyang Polytechnic, Star Cruises, etc. He also conducts in-house training for corporations, hospitality and service industries, associations and statutory boards.
As an entrepreneur and founder of various businesses, Tyler oversees the people and management of by actively applying productivity and work-optimizing strategies to generate growth and profitability. This has allowed him to identify patterns that can limit or plateau professional and personal growth as well as patterns that can substantially maximize one’s potential to bring in optimal personal success and professional success in one’s career.
DATA VIZUALISATION & BUSINESS INTELLIGENCE
Derrick is the co-founder and principal for FYT Consulting with extensive experience in analytics and consulting with top management consulting firms, multinational corporations and government agencies. Prior to establishing FYT Consulting, he was responsible for co-leading the formation and establishment of the People Analytics Centre of Excellence (COE) for a multinational healthcare company with US$30 billion in revenue.
Derrick is an associate trainer with Civil Service College, PSA Academy, HR Academy and Management Development Institute of Singapore (MDIS) where he develops and delivers data analytics, decision-making and analytics culture programs. He holds a Bachelor’s Degree in Engineering from the National University of Singapore as well as a Masters of Business Administration from the University of Southern California.
Michael is an associate of FYT Consulting Pte Ltd. An IT professional by training with more than 25 years of consulting & practical experience across many functions (sales, client management, business operations & customer service) throughout various roles (Vendor, Systems Integrator, Distributor and Enduser) in both the public & private sector.
Prior to joining FYT Consulting, Michael has done consultancy and process re-engineering for several SMEs. He has also conducted numerous training sessions on Virtual Teaming for international banks and corporations. In addition, he has made many speaking engagements in customer & partner events, as well as in major international sales conferences. Michael holds a Bachelor’s Degree in Computer Science & Mathematics as well as a Masters of Business Administration from National University of Singapore.
Sahil is a seasoned data analytics entrepreneur, trainer, consultant, and content creator. His expertise and experience include data analysis, design, implementation, administration and support of business intelligence, OLTP (batch processing, online processing), OLAP, ETL, data warehousing, dbms and data modeling using SQL Server 2012/2008R2 /2008/2005, Informatica, MSBI, and Pentaho.
To date, Sahil has trained over 500 professionals worldwide on Microsoft Power BI, Tableau, Pentaho, Microsoft Business Intelligence, SQL Server, and Informatica. Aside from training, he has also been a consultant for the past seven years and has consulted for numerous businesses in India, USA, Malaysia, and South Africa. His clientele includes RHB Bank and Provant Health Solutions.
Valene is a Microsoft Certified Trainer and Master Instructor of Microsoft Office Specialist (MOS). She brings with her 20 years’ experience in corporate training and consultancy. She has a broad experience in customizing Microsoft Office training programs, developing customized course outline and course material, assisting corporate clients in business data analysis and providing dynamic report solutions.
Valene has conducted numerous Microsoft Office workshops in Singapore and Malaysia. Her training focuses on providing practical solutions to real life Excel problems. As a Certified Trainer, Ms Ang has trained hundreds of executives, managers and directors from across medium sized organisations, government offices and multinational companies. Some of her high profile clients include PSA International, DFS Galleria Singapore, National Environment Agency, Inland Revenue Authority of Singapore, CPF Board, Canadian High Commission, British High Commission, Temasek Polytechnic, Republic Polytechnic, Baxter Healthcare Pte. Ltd, and many more.
DIGITAL FORENSICS & COUNTER TERRORISM
Ali has been involved in the information technology field from his younger days. He later pursued higher education in the field of Internet security and management from Curtin University, Australia. He is a highly interactive and innovative trainer, whose work is based on research and applied knowledge from extensive experience in computer security, data recovery, digital forensic investigation, anti-forensic and cyber war. For more than a decade in his career, Ali has assisted and trained numerous information technology security professionals in Asia. He is accredited as a specialist in the successful investigation and prosecution of fraudsters from the dark and underworld of Internet.
Ali is one of the most versatile IT security professional and expert in the world, having taken on roles and responsibilities ranging from becoming an advisory expert to guidance consultant. Today, he spends a substantial amount of his time consulting, advising and training IT security professionals. Ali has also contributed extensively to helping numerous governments and private organizations face IT risks and provide security recommendations. Some of his clients include Nanyang Polytechnic, Grant Thornton, the Singapore Armed Forces and the Singapore Police Force.
Ronald is the Director of Secure Information Technologies, a leading cyber security agency that specializes in project management, security, networking and IT service level management. Ronald has over 20 years of industry experience in information technology across Europe and Asia. He holds a Bachelor of Science Degree in Computer Information Systems from DeVry University and a Master of Technology, Telecommunications from DePaul University. He is a highly interactive and innovative Consultant, whose work in mainly based on his over 20 years’ experience running his security consulting firm. Ronald also has extensive experience in digital forensic investigation, anti-forensic, penetration testing, mobile forensics and network security.
Sam is the Founder of Complilearn, which provides specialist and advanced compliance learning to clients globally. He has extensive experience delivering content across a wide range of governance, risk, and compliance areas, to a variety of industry sectors. Sam spent five years in Singapore working for the International Compliance Association, developing, building and promoting courses under the Financial Industry Competency Standards.
Sam worked on the skills and competency-based development framework and associated courses for compliance and anti-money laundering with the Asian Institute of Finance and the Asian Institute of Chartered Bankers (formerly IBBM), as well as with the Australian Financial Markets Association. In recent years he has helped establish a number of ‘Compliance Academies’ at global firms.
He has completed the Advanced Certificate in Training and Assessment with the Institute for Adult Learning. He possesses a Bachelor of Arts (Hons) from King’s College, University of London, a Diploma in Anti-Money Laundering from the International Compliance Association, as well as a Certificate in Combating Financial Crime from the Chartered Institute for Securities & Investment (CISI). Sam is also a Certified Compliance and Ethics Professional (International) with the Society for Corporate Compliance and Ethics.
DIGITAL MARKETING & TRANSFORMATION
Alvin has more than 15 years of experience in enabling technology and processes to serve businesses. With an unparalleled unique combination of business, IT and Asian multi-cultural knowledge, he has established himself as one of the most highly regarded thought leaders in Asia, specialising in the areas of artificial intelligence, business blockchain, cyber security and forensics, IT service management, IT governance, business strategies, digital business and cloud computing.
With the experience of working with a wide variety of solution vendors and C-level executives in the private and public sectors, Alvin provides insights into business and the challenges ahead for executives in decision-making processes. He has more than 30 Professional Certifications in the areas of business, technology and life skills – a testament of an active lifelong learner himself. Alvin also completed MIT Sloan Executive Education on Artificial Intelligence: Implications for Business Strategy.
Ariff is the co-founder of Think Digital Academy, a training, and advisory provider based in Singapore with a presence in Malaysia and Indonesia, specialising in digital growth marketing excellence for brands and agencies. He is also the Group Organic Lead for MoneySmart Group, a leading FinTech in finance, driving organic growth and performance across South East Asia.
Ariff was formerly the SEO Director with GroupM (APAC), WPP. He had also consulted and facilitated training for global brands, media and government agencies such as ASTAR, SingTel, NUS Business School, General Electric, American Express, and many more Fortune 500 companies in digital marketing across Southeast Asia, Hong Kong, Taiwan, Japan, and Korea since 2006.
Andrew has spoken in over 15 countries in a span of 5 years and has addressed more than 20,000 people on digital marketing, personal branding, enneagram, public relations, and branding. His 30-year career has seen him work with an array of clients including AXA Insurance, Singtel, Sony Pictures, M1, and Starhub.
While he is a successful entrepreneur and speaker based in Singapore, he is also the best-selling author of a highly popular series of books: Social Media 24/7, Public Relations 24/7 and Personal Branding 24/7. Andrew has had more than 300 interviews and features published about him and his business by both local and regional media.
Andrew was listed as the Top 10 Most Influential Speaker in Singapore in 2013 by the Singapore Business Review. Additionally, he won the Spirit of Enterprise in 2008 and the Successful Entrepreneur in 2010. Before he served as the President of the Asia Professional Speakers – Singapore (APSS), he also won the coveted Spirit of Service Award from the Industry.
Angeline is the founder and principal storytelling coach of Tyros Global (formerly known as Digital Storytelling Asia). She had the honour of introducing Digital Storytelling at The FinTech Festival 2018, the world’s largest platform for the global FinTech community. She was the first Asian invited to give the keynote address at the premier annual International Festival of Digital Storytelling 2011 in the UK organised by the Arts Centre, Aberystwyth University and supported by the Arts Council of Wales, the National Assembly of Wales and the BBC.
Trained as a Graphic Designer, she was one of 16 to receive the Lifelong Learner Award in 2008 jointly presented by MediaCorp, WDA, NTUC, and Spring Singapore, for her continued pursuit of personal development. She was the Director of Communication for an NGO prior to co-founding Digital Storytelling Asia (now Tyros Global). She is also a member of the international digital storytelling community comprising digital storytelling academics and practitioners.
Charmaine is the Founder & Chief Digital Marketing Officer at Sky Digital Agency and The Good Designers. She is a WSQ ACTA Certified Trainer and an Associate Adult Educator with the Institute for Adult Learning (IAL). In the last 4 years, she has curated more than 12 different social media and digital marketing courses including email marketing, Instagram marketing, Facebook marketing, SEO, LinkedIn, video marketing and more.
Charmaine currently designs her training curriculum to introduce FREE social media and digital marketing tools to help entrepreneurs, business owners and SMEs get started with digital marketing. She designs, consults and trains marketing individuals and teams in digital marketing, helping them identify the key digital channels and areas of focus as SMEs across B2B and B2C including retail, F&B and eCommerce sectors.
Gavin is a seasoned digital marketing entrepreneur, ACTA certified trainer, and consultant. He is passionate about showing business owners and brand marketers how to get results when it comes to search and digital marketing campaigns. He has earned certifications across Google and HubSpot topics, namely Google Ads Search Certification, Google Ads – Measurement Certification, Google Analytics Individual Qualification, HubSpot Inbound Marketing Certification, HubSpot Email Marketing Certification, and HubSpot Content Marketing Certification.
Gavin has founded several digital agencies and has worked in the industry for more than 10 years in various roles such as sales, marketing, and business development. He is highly motivated, warm, and genuinely wants to see his clients realize their growth opportunities online. Disruptive Digital, a full-service digital agency he co-founded, utilizes a unique blend of strategy, creative, and technology, and data to help clients drive growth and competitive advantage.
Driving growth for companies across Asia through digital marketing, Ivan has over 20 years of experience in business consulting, training, performance marketing, B2B/B2C SEO, UX & conversion optimisation and digital analytics. He specialises in driving ROI from cross-channel digital campaigns and can work with operations, marketing & sales at all levels of management, from formulating strategies, training teams, to overseeing clients and project management
Well-versed in both the technical and business aspects of digital marketing, Ivan is in the pioneer batch of Google-appointed Regional Trainers, training agencies and marketers in Google Ads, Analytics and Shopping advertising courses since 2013. He has provided training and consultancy for over 500 clients on behalf of leading marketing agencies including Google Mobile Labs, IE Singapore, The Knowledge Engineers and ClickAcademy Asia.
Melvyn is the founder of Befinity Media, a digital media agency focusing on helping smart businesses accelerate their growth by using videos to dominate search and social. He founded LINE Consulting, a boutique strategy advisory firm in Singapore. Leveraging his 14 years of experience as a business strategist, Melvyn and his team formulate strategies to help businesses leverage videos to reach their intended audience.
He’s a highly sought-after trainer and speaker due to his diverse skill set. He is a video evangelist and is LinkedIn’s top video creator in Asia. He is also a growth hacker on Facebook and a vlogger on YouTube. He has spoken at numerous events including LinkedIn local events in Singapore and has conducted training for Institute for Adult Learning, SGH, Centre for Career Excellence, and Citibank
Richard inspires, motivates, and educates businesses on how to overcome challenges in digital transformation to stand out from the noise and reach their target audience. He is the Founder and Chief Consultant at Embark Social. With more than 20 years of corporate and entrepreneurial experience, he has extensive market exposure in Asia and has worked in various reputable multinational companies in Business to Business (B2B) and Business to Consumer (B2C) industries.
Richard’s knowledge and experience allow him to understand the challenges faced by companies in their digital transformation journey. He is able to identify these challenges and provide the optimised and efficient solutions for his clients such as Cisco, Toshiba, Singapore Press Holdings, China Daily Hong Kong, National University Hospitals and many more.
Walter has more than two decades of senior management experience in online and offline marketing, public relations, campaign and events marketing, and strategic planning. As a practising digital marketing consultant, Walter specialises in brand storytelling, content marketing, social media, PR, and online campaign management. A prolific blogger, he has written for Social Media Today, Outbrain, Duct Tape Marketing, Startup Nation, Spin Sucks, Tweak Your Biz, Tech In Asia, Marketing Insiders, e27 and Yahoo! News and featured on The Straits Times, TODAY, Power 98 and 938 LIVE, Young Upstart, Ikiguide and The Content Guy.
As the Director and Chief Content Strategist at Cooler Insights and a council member of the Media Literacy Council (led by IMDA Singapore), Walter has spoken at multiple conferences on topics such as branding, public relations, and social media marketing. His clients include government agencies such as Ministry of Communications and Information and People’s Association, and private organizations such as Pan Pacific Hotel, Coca-Cola, Kaplan, Best Electricity and more.
William has more than 10 years of international business experience, spanning across the public service and private sectors. He is the Reginal Business Director of KeyReply, an AI company that builds enterprise-level virtual assistant and chatbot solutions. His expertise is on implementing digital transformation solutions in both the large company space as well as in startups. Within the digital marketing space, William had led many successful data-driven marketing campaigns as the head of the transport business at NTUC Link, the largest loyalty program in Singapore. He holds a Masters of Business Administration with Manchester Business School as well as a Mechanical Engineering (Design) degree with Nanyang Technological University.
FINANCE, LEGAL, AND COMPLIANCE
A former Inland Revenue Authority of Singapore (IRAS) Senior Tax Officer backed by 6 years of hands-on experience. Andre has more than a decade of public speaking experience. The Accredited Tax Practitioner has conducted more than 200 seminars and GST training classes with many organisations including Singapore Business Federation (SBF), Dun & Bradstreet (D&B), TAKX Solutions and ACCA Singapore.
George has more than 25 years of experience in credit management, debt collection, sales, marketing, and credit insurance areas. He was an Associate Director for HSBC Insurance Brokers, assisting in managing the bank’s portfolio of credit risks mitigation into credit insurance, bonds placements, etc. George is currently a Director in a Singapore National Insurance Broking company with 3 global networks across 500 offices whole wide in charge of trade credit (bad debts), surety and political risks insurance practice.
George has worked with various organizations including Le Meridien Hotel, OCBC Banking Group subsidiaries, Transnational Group, Dun & Bradstreet Corporation and Credinet Singapore (Now known as Coface Credit Management Services). He also served on the Board of Management of the Singapore Association of Credit Management and is currently the elected President. He is also a very hands-on Trainer, having conducted numerous public and in-house credit management, debt collection seminars, workshops and conferences in the South East Asia Region.
Jimmy has over 30 years of working experience in the civil service and varied industries such as tourism, airfreight, manufacture and sales of machinery, hotel, clubs, health care, and customer relationship management. His forte is in start-up operations and human resource management and development – covering salary and payroll, recruitment, and retention, industrial relations, training and development, general administration, security, and general operations.
Jimmy has conducted many public and in-house workshops and seminars on human resource related subjects. Previous positions he has held include Director of Human Resources and Assistant Vice President, Human Resources & Operations. He holds a Master of Science Degree from the University of Leicester, United Kingdom, a Graduate Diploma in Training & Development and a Diploma in Personnel Management. He is also a certified Senior Human Resource Practitioner, a certified People Developer Standards Consultant and a United States Certified Trainer for the Napoleon Hill Program. He is also an Advanced Certificate in Training & Assessment (ACTA) certified trainer and is a Professional Member of the Singapore Human Resource Institute.
M A Kader
Kader is a Public Accountant registered with the Accounting and Corporate Regulatory Authority (ACRA). a practising Chartered Accountant of Singapore, a practising Member of the Institute of Singapore Chartered Accountants (ISCA), and an Accredited Tax Practitioner approved by the Singapore Institute of Accredited Tax Professionals (SIATP). His professional experience and expertise spans more than 30 years in the fields of auditing and assurance, taxation, business advisory, accounting & financial reporting, financial management, company formation, company laws, education & training and management consulting services.
Kader is also an Associate Lecturer in Accounting & Finance for Degree Courses offered by British, American and Australian Universities in Singapore. He has been teaching Accounting, Auditing, Taxation and Financial Management in renowned Singapore Educational Institutes since 1994. Kader is also a Fellow Member of the Association of International Accountants, UK, and a Member of the Association of Chartered Certified Accountants (ACCA), UK. He also has a Master’s Degree (majoring in Accountancy) and a Doctorate in Management Studies to his credit.
Khaleel was an Advocate & Solicitor at the Supreme Court of Singapore in 1994. He has a Bachelor’s Degree in Law from the National University of Singapore and a Master’s Degree in Computer and Communications Law from Queen Mary & Westfield College, University of London where he specialised in Information Technology Law, Intellectual Property Law, Telecommunications Law, Electronic Banking Law, and Internet Law.
Khaleel previously worked at Hewlett-Packard’s Asia Pacific Legal Department as a Commercial Contracts Manager with special responsibilities in the Asia Emerging Countries of Pakistan, Bangladesh, and Vietnam. He was also Senior Legal Counsel with Singapore Telecommunications where he was responsible for negotiating the legal aspects of several high-value telecommunications and IT agreements with a significant number of Fortune 500 companies.
Patrick is a finance educator, positive psychology coach and an organizational development consultant. He is also the director of Synergi Consulting Pte Ltd. Currently, he holds Adjunct Faculty appointments at both Nanyang Technological University and Singapore Institute of Management University. Patrick has also served on the boards of various professional bodies and non-profit organizations including the Asia-Pacific Risk and Insurance Association, Risk and Insurance Management of Singapore (RIMAS) and Bishan Home for the Intellectually Disabled.
To date, Patrick has authored five best selling books such as ‘Personal Financial Planning’ and ‘Managing Your Personal Finance’ and more than 30 refereed journal and international conference papers in his research forte of Behavioral Finance. In recognition of Patrick’s significant contributions to Small Medium Enterprises, he was presented the Lead Consultant 2007 Award for Special Projects by the Certified Consultant Academy. He was also appointed as a member of the Judging Panel for Professional Enterprise Award 2007.
HUMAN CAPITAL MANAGEMENT & PSYCHOLOGY
Aileena has more than 20 years of HR management experience within various industries including mining, construction, manufacturing, commerce, and education. She also has experience working alongside and leading both local and regional (China, Indonesia, Malaysia, Vietnam, Thailand, Australia, and the Philippines) HR teams with private and public companies. She was instrumental in spearheading various HR programs including change management, development of employee onboarding and competency framework, the establishment of HR systems for start-ups, set up compensation guidelines and systems for international employment, sales team, and for all levels of employees from frontlines to board level. With her in-depth knowledge on the full spectrum of human resource management, Aileena has conducted various workshops and shared her HR passion with students as well as corporates employees.
Aileena holds a Masters in Human Resource Management. She also possesses a Graduate Diploma in Human Resource Management, a Diploma in Research, a Diploma in Directorship and is certified in Compensation Management and Change Management. She is currently completing a Professional Doctorate in Business Administration.
Alan is a teacher, mentor, trainer, security expert and behavioural analyst. He has occupied his space as a trainer in Singapore for the past 30 years. Still, the fire of his intellectual acumen rages in every sector of the country. His services have been employed by both new and old companies and he has always exemplified the perfect definition of balance. As a way of enhancing his skills and expertise in his chosen field, Alan has been to Australia, Germany and Denmark for specialised training sessions.
After revolutionising many firms in Singapore, the news of his prowess spreads to other neighbouring Asian nations and in 2005, he became an international trainer. Indonesia, Malaysia, Bhutan and Cambodia are some of his usual training nations. The continuous flow of classes he conducts for people from all over the world has unarguably enhanced the quality of his delivery and also increased his knowledge. He does not jump into areas where he knows he does not have a perfect mastery of its subject matter.
Andrew has been a trainer and management consultant since 1991, specialising in the areas of performance management, productivity improvement, behavioural change and leadership. He has trained clients from diverse industries such as in banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam.
In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir. He has also been invited to speak at events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.
Andy is an experienced Trainer, a certified LEGO Serious Play Facilitator and a High Performance Team Coach. His areas of expertise are training, facilitation, coaching, team development, team transformation, serious play methodologies, business games design, service design, design thinking, creativity & innovation.
Andy has worked for various Fortune 500 companies such as Microsoft, HP, Research in Motion (Blackberry), Reuters and Fujitsu leading Customer Support teams. There, he specialized in transforming unmotivated and disengaged customer service teams find the impetus to want to succeed and excel. The highlight of his career was being awarded the Fujitsu President’s Award for Outstanding Achievements.
Bernard brings with him more than 20 years of full spectrum human resource experience in both the private and public sectors. He held senior human resource positions and his experience spans across different sectors. As an associate trainer with the Civil Service College, he has delivered public sector human resources to international delegates from commonwealth countries and ASEAN locally and in the region.
In his academic profession, he is an Adjunct Lecturer to students pursuing diploma, undergraduate and postgraduate Master’s Degree in Singapore. He also has years of experience in conducting local and overseas courses in core HR areas such as recruitment and selection, job analysis, job description, job design, job evaluation, compensation and reward management, performance appraisal, employment legislations and industrial relations.
Bernard has a Degree in Economics from the University of Singapore, a Second Class Upper Honours Degree in Sociology from the National University of Singapore. His Master’s Degree in Human Resource Development and Education is obtained from George Washington University, USA. He is also an ACTA- certified trainer.
Chris has a distinguished career in strategic leadership and coaching that spans over 2 decades. He was appointed National Fellow to the Singapore Ministry of Social and Family and has advised the total capability framework of the social service professionals to include mentoring sector leaders and those in the leadership pipeline. In addition, he was the Principal Researcher for the nationwide study on fathers at the workplace. His findings have impacted government and business organisations to review their current pro-family and work-life friendly policies. He has also trained sector leaders in multicultural issues in cross-cultural marriages and clinical case formulations from a multicultural perspective.
Chris earned his Doctorate Degree in Professional Studies(Practice Research) in 2015 and is also a member of the prestigious American Psychological Association (APA). As a strong advocator for practice-based research, Chris contributes actively by speaking at international conferences and is a thought leader on multicultural and diversity issues and its impact across organisational matrix and businesses. His evidence-based framework that measures culture has since been published and taught across various universities. As an international award-winning orchestra conductor turned psychologist, Chris brings a wealth of knowledge and experience from the concert hall to the corporate boardroom.
Eileen is an Organisational Psychologist with a unique mix of HR and business skills. She has personally coached hundreds of professionals in career transition by instilling and inculcating positive psychology throughout each journey. She started her career at the Ministry of Defence as part of campus hire and moved to join a local bank as a Graduate Trainee, prior to leading customer service, operations, tactical marketing, learning & talent development teams in Asia for MNCs such as SITA and Thomson Reuters. Eileen enjoys connecting with people as well. In addition to the Masters of Science, she holds an MBA, a Bachelor of Computer Science Degree, a Post-graduate Diploma in Marketing and is a certified facilitator across different talent development programs and tools.
Vivek helps organisations prepare for the future. He trains leaders to understand the Millennial generation better so that they can work productively in intergenerational teams, leveraging on one another’s strengths. Vivek is a Certified MBTI Personality Profiling Profiler; TetraMap Personality Profiling Certified Profiler and experienced Neuro Linguistic Programming (NLP) Practitioner. Vivek has coached and worked with numerous business owners and directors from a wide range of industries to identify their ‘Employer Brand’ across SMEs, MNCs and Non-Profit Organisations that depend on attracting, recruiting, retaining and engaging talents. He is also the proud author of ‘Empowering Millennials: The 5 Step Sequence to design a life of Fun, Freedom & Fortune.’
LEADERSHIP, COACHING, AND STRATEGY
Adrian has been helping individuals move to a more empowering space in their lives through counselling and coaching for the past decade. He is the holder of several certificates like Master Practitioner NLP, Master Time Line Therapy® Practitioner, 6 Seconds EQ Practitioner as well as Coach in Self Esteem Elevation for Children. These certifications have invariably helped him to become an effective trainer and counsellor, allowing him to identify issues and challenges faced and subsequently help them move towards their goals. Furthermore, his training as a certified Master Hypnotherapist allows him to resolve deep rooted incidents from the past that were the chains that had held them from achieving their goals.
Adrian’s prior experience was working in the military where he was heavily involved in aiding in-service personnel with their challenges. Some of his past experiences in the Army were: Battalion Commander of a Maintenance Battalion, leading a total of 400 soldiers, Head of an HR department which oversees the career development of around 2,500 regulars. He was an active para-counsellor as well as a member of the SAF Para-counsellor Advisory Committee, touching the lives of those in need.
Michael P A Tan
Michael has more than 20 years working experience in administration and human resource training & development, and training consultancy. His client list includes the civil service departments and statutory bodies, the service and hospitality sectors and the manufacturing industries from Singapore, ASEAN countries and government officials from Mongolia.
Michael is also an Associate Lecturer at the Singapore Institute of Management. He also conducts public workshops under SIM’s executive development programs. He holds a Master of Arts Degree in Tertiary, Adult & Continuing Education, University of Hull, UK. His other qualifications include Training, Organization & Methods, Administrative Management and Transport, the Advanced Certificate in Training & Assessment (ACTA) issued by the Singapore Workforce Development Agency, an Advanced Certificate in Teaching & Learning in Higher Education, issued jointly by the Singapore National Institute of Education, NTU and SIM Global Education.
Lim Liat founded BvOtech (Business Value Oriented technology) to help people and businesses to be more successful through synergizing the wisdoms of East and West. The key areas include unified corporate performance management framework, innovation and business model design, creative & visual thinking systems (BVITS), learning and innovative organization, leadership skills and the future of management with Sinology – Chinese classical wisdom such as I-Ching, the philosophies of the Dao School (Lao Zi), Ru School (Confucius), Mo School, Fa School and Sun Zi’s Art of War and more.
Lim Liat consults for start-ups, SMEs, MNCs and GLCs. He has taught for and sat on the advisory boards of institutes of higher learning and investment committees. He has more than 30 years of technology and management experience. A pioneer of Singapore Computer Systems in 1980, he contributed to the listing on the Singapore Exchange, reaching a revenue of about $500 million operating in over 9 countries. He left as Deputy CEO in 2003 to start BvOtech.
Toby is a meditation and mindfulness coach with over 20 years of experience, including 5 years as an ordained Buddhist monk and author of the book ‘Engaged Mindfulness’. Toby delivers mindful leadership workshops for corporate clients and also facilitate the mindfulness program for INSEAD Masters of Business Administration, staff and faculty. His passion is empowering people and organizations to greater levels of capability, effectiveness, creativity and wellbeing through the applied practice of mindfulness and self-awareness.
PERSONAL EFFECTIVENESS AND PROBLEM SOLVING
Angie is a Peak performance Coach and a member of the International Coach Federation (ICF) with over 20 years of experience who shares enlightening stories and case studies demonstrating how you can conquer negativity and inspire others to adopt a positive attitude through training and private coaching. Angie’s last corporate role was with a global leadership and coaching organization as the Director of Coach Certification. She headed the coaching division for the organization in Asia as well as leading a team of sales staff globally. She decided to leave the corporate world to focus on her passion for training and coaching full time in 2012.
Angie‘s passion is to help busy professionals and business owners to succeed at their own terms and achieve breakthroughs in their personal and professional life. Her mission in life is to facilitate and help others to gain insight into their true potential, to expand their awareness of who they could become as a person and live a purposeful and successful life. Angie has also appeared on Channel News Asia sharing on the power of breath and overcoming negativity at work. Her extensive list of corporate clientele includes Mindchamps Holdings, Parkway Cancer Centre, Franklin Covey India, Citibank, Bellydance Discovery and Ministry of Education.
Programming Coach Brandon currently works as a technological consultant for companies in the wholesale trade sector, a sector that contribute 9% of Singapore’s GDP. This ranges from b2b trading companies to freight forwarders and brokers. Brandon helps companies in this sector implement automated and AI-powered solutions to their current workflows. He is also developing a Robotic Process Automation tool to help wholesalers in their day-to-day operations.
Prior to this, Brandon served as the Chief Technology Officer of The Pawmeal Group. Beyond the front-end development of the website, Brandon is also developing machine learning algorithms for use cases such as product recommendation to increase the basket size before checkout. Coupled with his knowledge from his undergraduate study of business analytics, he was able to provide customised technical solutions that integrated well with the business strategies and goals.
Chia Siang Pio
Siang Pio is a Public Service Commission Scholar, and a graduate from the National University of Singapore with a Second Upper Honours Degree in History. She is also a mother of three and juggles full-time work with raising her children while maintaining an active lifestyle. After a short teaching stint, she worked in the Ministry of Defence’s Director (Policy) Office for seven years. She was also formerly the Deputy Director in the Incentives and Finance Division of the Singapore Workforce Development Agency. Leading a team of forty managers and executives, she also headed the administration of the Skills Development Fund.
Siang Pio has been an Associate Trainer with the Civil Service College since 2010. She has conducted countless writing courses, including in-house customised ones for public organisations such as Ministry of Defence, Ministry of Education, Ministry of Home Affairs, and as well as government-related institutions such as NUS Lee Kuan Yew School of Public Policy, SingHealth Academy and National Healthcare Group Polyclinics.
Daphne is a Certified Instructor at Edward De Bono Training Pte Ltd, the Regional Centre in Asia for Edward De Bono Thinking Methods and De Bono Thinking Systems, the organisation officially appointed by Dr De Bono to advance his thinking methods worldwide. Her training experience spans across diverse sectors including banking and finance, communications and media, information technology, electronics, education, transport and logistics, and government agencies. She has provided training in countries across Asia-Pacific including Australia, Thailand, Indonesia, Hong Kong and Singapore.
Daphne’s lively and effective training style consistently receives excellent feedback, especially on her depth of knowledge, her clarity in presentation, and the enjoyable way in which she conducts her workshops. Clients regularly seek follow-up sessions to her courses. Daphne also holds a Masters Degree from Oxford University in the area of Philosophy, Politics and Economics, and a Post-Graduate Diploma in Education (Distinction). Her study at Oxford University was sponsored through a scholarship for outstanding individuals awarded by the Singapore Economic Development Board. She was also a recipient of the Public Service Commission Humanities Scholarship.
Daniel is an ACTA-Certified corporate trainer, Associate Adult Educator (AAE) and Licensed Master Practitioner of NLP®. Since 1989, Daniel has conducted training for more than 600 organizations with his participants coming from more than 100 countries. He has designed and delivered customized training programs in areas of design thinking, crisis management, performance management, emotional intelligence, creative thinking, critical thinking, systems thinking, business and personal ethics. His personal productivity programs have been very well received and has enriched the lives of countless individuals from different walks of life.
Daniel is the Senior Managing Partner of Lateral Solutions Consulting LLP (incorporated in 2005). He is also an Adjunct Faculty with Singapore University of Social Sciences (SUSS). For more than two decades, Daniel has conducted career transition and design thinking workshops for Singapore Armed Forces and Singapore Police Force, and Singapore Air Force. Daniel also has a Masters in Education [University of Sheffield]; Bachelor of Laws (Honours) from the University of Buckingham and Diploma in English from University of London.
David brings with him over 13 years of experience in the area of memory improvement. His passion is to help individuals tap into their full mind’s potential to learn faster, improve their memory, and become successful in any area of life that they wish to achieve greatness. Thousands of professionals have benefitted from his workshops and his impressive list of corporate clientele includes Singapore Airlines, Singapore Police Force, SMRT Corporation Ltd, Kellogg Brown & Root Far East Pte Ltd, GlaxoSmithKline Asia Pacific, Jones Lang Lasalle Property Consultant, Creative Technology, Singapore Land Authority, Defense Science & Technology Agency , Energy Market Authority. David was also featured on Mediacorp TV and on NewsRadio 93.8 Lives where he shared his simple yet effective memory techniques that help in our everyday lifes.
Erin is Founder and Mindfulness Coach of Mindful Moments Singapore. She is a Certified MBSR Teacher as acknowledged by the Mindfulness-Based Professional Training Institute (MBPTI) of the University of California San Diego (UCSD) Center for Mindfulness to conduct and deliver the classic research-based Mindfulness-Based Stress Reduction (MBSR) Program. Erin completed the UCSD School of Medicine’s Mindfulness-Based Stress Reduction Teacher Training Intensive as well as the Advanced Teacher Training Intensive for MBSR and MBCT Teachers in California.
Erin has conducted the mindfulness program to adults and business executives across the region as well as teenagers and young adults as recognized by the Mindfulness in Schools Project. She also conducts mindfulness training for corporate clients and organizations, and is also an experienced polytechnic lecturer.
Highly motivated and self-directed, Ezekiel believes in taking on challenges by the horns and overcoming self-imposed limits. He is a passionate advocate of continued education and training, and effectively engages learners of all ages using creative facilitation methods. A creative by heart, Ezekiel possesses close to 20 years of experience with Microsoft PowerPoint. He excels in designing creative presentations which showcase the strengths, brand heritage and unique selling points of businesses and professionals, and training speakers to channel their inner showman to create impactful presentation experiences for their audiences. As the founder of MEISTERKLASSE, Ezekiel believes in helping professionals transform how they create and conduct presentations. To achieve this, he has participated in local and international conferences, as well as conducting workshops both locally and in Myanmar.
Henry is the Buzan Master Trainer for Asia. He graduated with Honours in Civil Engineering from the National University of Singapore and obtained a Masters of Education from the RMIT University in Melbourne. He was awarded a Doctor of Business Administration from the Australian Institute of Business in Project Management and Mind Mapping. On the education front, Henry has taught in primary, secondary and tertiary classrooms, conducted workshops for teachers and is the course writer for a unique ‘Learning to Learn’ module for the Singapore Institute of Management. He is also a board member of the United Nations Association of Singapore in charge of the education subcommittee.
During his corporate career, he served the Monetary Authority of Singapore, Shell Petroleum, Standard Chartered Bank and OCBC Asset Management, all in the areas of finance and policy management. As the Managing Director of Buzan Centre Asia Limited, he manages the licensing and training of more than 150 instructors across 11 countries in Asia. He has successfully coached many working professionals to mind map, speed read and to become creative and efficient thinkers.
As a coach, Ivan brings the best out of his participants through critical thinking which is solving issues by analyzing the situation, identifying possible solutions, deciding the right approach in order to achieve the desired outcome or the “aha” moments. Ivan has held various management roles including sales and marketing, operations and services in various industries. Using his critical thinking skills, he is able to think reflectively and independently in order to make thoughtful decisions. By focusing on root-cause issues, his critical thinking skills helped organizations avoid impending problems that can result in undesirable consequences.
Ivan has completed the Advanced Certificate in Training and Assessment (ACTA) with the Singapore Training & Development Association (STADA), the training division of the Singapore Workforce Development Agency (WDA). He is a Certified Behavioural and Career Consultant (CBCC) as well as a Certified Advanced Behavioural Analyst (CABA) with the Institute of Motivational Living (IML), an authorized provider by the International Association for Continuing Education and Training (IACET), USA. Ivan is also Certified as The Leadership Challenge Trainer (TLC), a leadership programme using the Leadership Practices Inventory® (LPI), a 360-degree leadership behavior assessment, developed by Jim Kouzes and Barry Posner, USA. He is also a Certified R3 Factor Trainer from Relationship Help Center, USA.
John is a Change Catalyst with over 20 years of experience at General Motors and Dell. He is the owner of Sustainable Organisational Excellence and the Southeast Asia Representative for the Lean Global Network, providing consulting, facilitation, and training to help clients across Asia improve their performance and increase value. With assignments based in the USA, China, Korea, India and Singapore, he has held 2 Asia-Pacific Director positions.
John specialises in innovation, change and transformation, digital-age management, strategy, team development and lean/agile thinking. He coaches and trains organisations on how to innovate and transform, and is also a lecturer at various universities, a published writer on management and an active speaker at conferences, global corporations and public agencies.
A Certified Design Training Expert, Mark has trained over 140 organisations and over 2500 people across MNCs, Government and SMEs. He has over 15 years of international management and investment banking experience in the UK, Australia and Asia for Morgan Stanley, Schroders, Goldman Sachs, Abbey National and Salomon Brothers. Mark has also taught DISC Train-the-Trainer programmes.
Mark has led large award-winning international teams across 3 continents. This exposure has allowed him to see first-hand what works and what doesn’t in a multicultural workplace. His experience leading rapid growth and extensive change gave him invaluable experience in building teams and increasing employee engagement. Mark’s training methods are highly interactive and focus on strategies and personal goals that can be implemented in the workplace immediately, delivering instant return on investment. Mark graduated from the University of Surrey with a Bachelor of Science in Business Economics and Computing. In his free time, he enjoys sailing, travelling and current affairs. He is also a Professional member of the prestigious Asia Professional Speakers – Singapore and the Singapore Human Resources Institute.
Maxine is a Tri-lingual Speaker, Corporate Facilitator and Coach with a passion for colorfully impacting lives™ over 20 years of working with diverse teams across Asia. She is one of the most prolific speakers in Asia having successfully delivered keynotes on wealth management, retirement planning, peak performance and sales excellence to audiences in over 30 cities around the world. Maxine also has a knack of turning complicated concepts into practical and highly engaging learning applications. Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her messages in the three languages seamlessly to help her audiences achieve their highest level of understanding.
Coming from a decade of working in the financial services industry as a Financial Advisor and Banker, Maxine shares her experience and knowledge in relationship management topics like advisory sales (B2B & B2C), impactful presentation, business etiquette, networking skills, negotiation skills, effective communication, client service excellence, client book management, cross-cultural awareness, business presentation skills, and time and stress management for better productivity. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance and real estate.
Over the years, Maxine has received multiple awards from various international training institutions in recognition for her excellent work delivered to their corporate clients. She is also a frequent guest on Channel News Asia Radio 938, Money Mind show, to share her experience and expertise on topics related to client and stakeholder engagement. What sets Maxine apart from most trainers in the industry is her ability to connect with her audiences instantly with her authenticity and personal energetic style!
Nichole’s area of specialisation is in leadership, communication and personal mastery. Her wealth of experience stems from her role as an Associate Director at the National University of Singapore, Office of Alumni Relations from 2011 to 2016. Leading a team of eight members, she brought along record breaking event turnout for three consecutive years. To meet the corporate mission of increasing the engagement level of alumni, she led in the organisation of events of different nature, from family day of 6000 participants to forum of 300.
Besides the experience in public relations, volunteer management and project management, she had the opportunity to work in Bangkok and led a group of Thai team members to executive a wealth seminar. By leading a foreign team, she came to appreciate the differences in culture and the importance of body language in communication. Having to do sales previews personally to market the seminar, she had gained confidence in public speaking and developed audience engagement skillset. Some of Nicole’s Corporate clients includes: GlaxoSmithKline (GSK), Home Team Academy, Singapore Police Force, Jurong Port, Skillsfuture SG just to name a few.
Sun Wai Hoong
Wai Hoong has over 15 years of management & leadership experience in the fields of Project management, controlling, commercial management, product management and research & development. He is currently the Director for a technology firm with offices in South East Asia and has a Bachelor of Applied Science from the University of Toronto in Canada, Masters of Engineering from the National University of Singapore and a Masters of Business Administration from the University of Adelaide, Australia. He is also a certified Project Management Professional (PMP) from the Project Management Institute (PMI) of USA. Wai Hoong is an Adjunct Faculty teaching diploma and Bachelors Degree courses. He promotes continuous learning and synergizes experience and formal learning to help prepare students that are academically rigorous and industry-ready.