ITIL® 4 Strategist: Direct, Plan, and Improve (E-Learning)

ITIL 4 Strategist: Direct, Plan and Improve

You will learn how to use practical, strategic methods to plan and deliver continual improvement with the necessary agility from this ITIL 4 Strategist course. The ITIL Strategist certification training is relevant to both the ITIL Managing Professional and Strategic Leader streams, as planning and continual improvement are universal capabilities.

This self-paced E-Learning course is done in partnership with SimpliLearn with lifetime access to high-quality self-paced e-learning content curated by industry experts.

Learn the practical skills needed to create a ‘learning and improving’ IT organization with a reliable and effective strategic direction. The ITIL® 4 Strategist (Direct, Plan, and Improve) training will help you understand the impact of Agile and Lean work processes and how they can be leveraged to an organization’s advantage.

This DPI ITIL Strategist course is aimed at IT leaders and managers at all organizational levels who are pursuing either the ITIL Managing Professional (MP) or ITIL Strategic Leader (SL) designation or those involved in shaping IT direction and strategy. The ITIL Strategist certification also well-suited for professionals continuing their journey in IT service management, ITSM managers, ITSM practitioners managing IT-enabled products and services, those responsible for the end-to-end delivery of IT-enabled products and services, and existing ITIL qualification holders wishing to expand their knowledge.

ITIL® 4 Strategist – Direct, Plan, and Improve

Lesson 01 – Course Introduction

Lesson 02 – Key Concepts of DPI

Lesson 03 – Key Principles and Methods of Direction and Planning

Lesson 04 – Governance, Risk, and Compliance

Lesson 05 – Continual Improvement

Lesson 06 – Communication and Organizational Change Management

Lesson 07 – Measurement and Reporting

Lesson 08 – Value Streams and Practices