Email Writing for Maximum Impact (E-Learning)

In today's fast-paced digital world, email has become the primary mode of communication in the workplace. However, many people struggle with crafting effective emails that get results. That is where our "Email Writing for Maximum Impact" online course comes in.

This course is designed to help you master the art of writing impactful and persuasive emails that get noticed and get results. Whether you're writing to colleagues, clients, or customers, this course will give you the tools you need to write emails that are clear, concise, and engaging. 

By the end of the course, you will have the skills and knowledge you need to write emails that get noticed and get results. Whether you are looking to build stronger relationships with clients, communicate more effectively with colleagues, or simply save time and increase productivity, this course will help you achieve your goals.

No pre-requisites

Module 1: Introduction

Module 2: Email Writing for Maximum Impact

2.1: The Importance of Email Writing

2.2: Common Challenges and Mistakes in Email Writing

2.3: The 5Cs of Email Writing

Module 3: Understanding your Audience

3.1: Identifying your Target Audience

3.2: Understanding Audience Needs and Interests

Module 4: Writing Effective Subject Lines

4.1: Why Subject Lines Matter?

4.2: Tips for Writing Effective Subject Lines

4.3: Avoiding Common Mistakes & Spam Triggers

Module 5: Crafting Clear and Concise Messages

5.1: The Importance of Brevity in Email Writing

5.2: Avoiding Ambiguity & Misunderstandings

5.3: The SCRAP Technique

Module 6: Using Persuasive Language

6.1: Techniques For Framing Your Message Persuasively

6.2: Avoiding Language That May Alienate Your Reader

Module 7: Polishing Your Email

7.1: Editing & Proofreading Techniques

7.2: Formatting & Layout Considerations

7.3: Adding Visual Elements to Enhance Impact

Module 8: Email Etiquette

8.1: To email or not to email

8.2: Look & format of email

8.3: Body of email

8.4: Attachments

8.5: To, bc, bcc

8.6: Out of Office

8.7: Including Hyperlink

8.8: Change your "undo" Settings

8.9: Manage Recipients in Current Email Thread

8.10: Schedule Send

Module 9: Email Writing and Emotional Intelligence

9.1: Understanding Emotional Intelligence

9.2: Feedback and Criticism

9.3: Cross-Cultural Communication

High and Low Context Cultures

Module 10: Top 10 Complaints Companies Have About Their Employees' Email Writing Skills

10.1: Top 10 Complaints Companies Have About Their Employees’ Email Writing Skills

Link to 3 Tips for Clear and Concise Writing: How to Improve your Writing

Module 11: Tool Recommendations