Course Information

Start Date 31 May 2019, Friday
End Date 31 May 2019, Friday
Time 09:00 am - 05:00 pm
Venue 100 Orchard Road, Concorde Hotel Singapore
Fee $600 nett (Inclusive of hotel buffet lunch, light refreshments and course materials)
Contact 6720 3333 (Ms Chye Fen) chyefen@asm.edu.sg
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31
May 2019

Uncover the Truth: Detecting Lies & Deception at Work

Words Never Lie but People Do – Detecting Lies and Deception in Everyday Communications

Lying is a daily event and we all lie for different reasons. Not all lies are bad but there are lies and deceptions that have proven to be extremely costly and damaging. How can we detect these lies or signs of deception? One can easily be fooled when one works with what one is being told rather than what one observes. That is, we must learn how to pay more attention to the body language of liars than we do to their words.

Getting truthful information is an integral business environment. There is hardly anybody who finds it palatable to be lied to – lies eat deep into our hearts and in most cases, leave us with eternal injuries. Anybody who successfully told us a lie is confidently taking us for an under-served ride.

Be Arms With the Skills to Conduct Credibility Assessment and Lie Detection in Workplace

Credibility is one of the most important factors in any business interaction. Anyone would want to know if an employee they are about to hire, the suppliers they are about to select or the business partners they are about to conduct business with can be trusted. But, given statistics show we are so bad at detecting lies, how can we achieve this?

Using Neuro-Linguistic Program (NLP) to Detect Lying in Work Environment

Research has proven that accuracy in evaluating believably and trustworthiness can significantly improve with training that combines knowledge and skills focused primarily on verbal and other non-verbal clues.

Liars usually look innocent, loving and truthful on the surface, but it takes a skilled co-interlocutor to unmask their untruthfulness and understand their hidden intents. In this 1-day workshop, you are exposed to the psychology of truth telling, lying and an evidenced-based model that provides the framework for credibility assessment. The core concepts of “body language leakage”, “hot spots” and “non-biased judgments” and their role in evaluating truthfulness are introduced and repeatedly demonstrated with research and case studies. It aims to enlighten you on how to effortlessly identify deceitful people and their ways. At the end of this course session, you won’t only become skilled in detecting lies, you will also be able to intelligently confront them and sort out things.

Valuable Key Takeaways to Detect Lies

It is important to attend this course because uncommon indicators of lies, the complex ways of liars and multi-dimensional means of deception will all be perused. When you get hold of liars and their deceptive ways, you save money, record more gains, suffer less heartbreak, make lesser mistakes and enjoy the better part of life. Aren’t these the essence of life?

By the end of the workshop, you will learn:

  1. The difficulty we have in calling someone a liar
  2. What the deception sounds like
  3. The human lie detector VS Machine
  4. Truth in the lie: Spying the unintended messages
  5. Managing Emotions
  6. You don’t see, you won’t known
  7. Let’s be careful out there
  8. Learning to be an expert
Course Outlines

Through a series of Case studies, presentations, Discussion, Sharing and Experiential exercises, participants will learn:

  • You are not a mind reader
  • What lying truly is?
  • Why people need to lie
  • Type of lies
  • Commonality in lies
  • The most powerful lies
  • Technologies availability
  • Human touch in technologies
  • How to Relax
  • How to Establish Rapport
  • How to see Baseline
  • How to Look for Deviations
  • How to Extract the truth
  • What consciously said
  • What unconsciously said
  • Truth in Body Movement
  • Liar’s True Emotions
  • Liar’s Fake Emotions
  • Common Expression
  • Macro-Expression
  • Micro-Expression
  • Power of observation
  • Common indicators of Liars
  • Miss-Interpretation
  • Limitations
  • Putting all together
  • Experts secret exercises
Who Should Attend?
  • Human Resources Professionals
  • Managers, Supervisors
  • Banking and Finance Professionals
  • Compliance Officers
  • Customer Services Managers and officers
  • Education and Training
  • Insurance
  • Law Enforcement, Lawyers
  • Marketing, Market Research, Purchasing & Sales
Training Methodologies
  • This will be a one-day course, conducted formally and the following methodologies will be applied:
    • Presentation
    • Group Discussion
    • Individual and team exercises
    • Videos
    • Role-playing
    • Case studies

    Training materials are masterfully sought, well-prepared and thoroughly-checked just in a bid to encompass all the societal components. Thus, no one should be left out in this once-in-a-lifetime opportunity!

Trainer Profile

Experienced Erudite Psychologist and Master Trainer – Alan Elangovan

Alan Elangovan is a teacher, mentor, trainer, security expert and behavioural analyst. He has occupied his space as a trainer in Singapore for the past thirty years. Still, the fire of his intellectual acumen rages in every sector of the country. His services have been employed by both new and old companies and he has always exemplified the perfect definition of balance. Alan is not a hunger-driven trainer. As a way of enhancing his skills and expertise in his chosen field, Alan has been to Australia, Germany and Denmark for specialised training sessions. Anytime he teaches, he portrays universality and standard.

After revolutionising many firms in Singapore, the news of his prowess spreads to other neighbouring Asian nations and in 2005, he became an international trainer. Indonesia, Malaysia, Bhutan and Cambodia are some of his usual training nations. To demonstrate how charming his training sessions are, many of his trainees have had the course to travel down to Singapore moments when his itineraries are filled up. The continuous flow of classes he conducts for people from all over the world has unarguably enhanced the quality of his delivery and also increased his knowledge. He does not jump into areas where he knows he does not have a perfect mastery of its subject matter.

His classes do center on public speaking, behavioral analysis, security, crisis management in the corporate world, enhancement of employees’ productivity, control of emotions and other germane issues tailored towards the improvement of our world. He is no doubt the perfect trainer for any of your professional needs.

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