Let’s Get Loopy - Systems Thinking (Double and Triple Loop Thinking and Root Cause Analysis)

Understanding Systems Thinking and Root Cause Analysis

This programme introduces participants to the core principles of systems thinking and advanced concepts like double and triple loop thinking. Traditional thinking often relies on linear cause-and-effect logic, which may only address surface-level symptoms rather than underlying problems. For instance, taking medication for a headache might alleviate discomfort, but it doesn't address the root cause of the issue. Systems thinking offers a broader perspective, enabling us to identify interconnected components and underlying causes, ensuring problems are resolved at their core.

Mastering Loops for Deeper Insights

Participants will delve into tools and techniques to recognise complex systems and their interactions. They’ll learn how to identify patterns, map out system dynamics, and use double and triple loop thinking to question assumptions and develop transformative solutions. By the end of the workshop, participants will be equipped with practical skills to conduct root cause analysis, approach challenges holistically, and implement sustainable solutions in their professional environments.

Upon completion of the course, learners will be able to:

• Understand the fundamental concepts of systems and how they operate.
• Develop an appreciation for the importance of root cause analysis in problem-solving.
• Recognise the limitations of single-loop thinking and its impact on decision-making.
• Apply double-loop thinking to challenge assumptions and evaluate solutions critically.
• Implement triple-loop thinking to foster continuous learning and adapt to complex systems.

Learning Methodology

• Presentation
• Group Activities 
• Exercises
• Discussion
• Hands-on practice

This course is ideal for:

• All levels of management seeking to improve decision-making and problem-solving skills.
• Team leaders, supervisors, and HR professionals aiming to foster collaboration and innovative thinking.
• Professionals who work in or lead teams and want to develop a systems-thinking mindset.

The program is extremely relevant to, but not limited to, supervisors and managers, especially those faced with dynamic work environments where a variety of issues constantly need to be addressed. 

Anybody who is interested in developing solutions or generating new ideas. The tools and techniques are generic and can apply to all aspects of life, but would be extremely beneficial for those charged with leading teams to develop solutions or design new products/techniques/systems.

"He took the time to explain to us passionately and could see that he is actually very knowledgeable. The course helps to open your eyes to new dimensions to problem-solving." Saravanan, Manager, MOH

"Engaging and simplifies concepts well to convey easily to the laymen. Fishbone diagram and 5 Whys are useful." Sheryl, Senior Executive, NIEC

"He balances theory and application. I benefited from the course in learning how individual parts affect each other." Jian Han, Manager, CPF

"Trainer was able to keep trainees interested in what he was sharing. I find that the perspectives of seeing how root cause analysis can be used within systems thinking is the most useful section." Hyrza, Manager, MOH

Sean O’Hara – Expert Facilitator and Certified Coach in Systems Thinking

Sean O’Hara is a seasoned facilitator and certified coach with a diverse background spanning military leadership, corporate management, advertising, government service, and training. Certified in ACTA, 6Seconds Emotional Intelligence, ENNEAGRAM Personality Spectrum, and Marshall Goldsmith Coaching, Sean brings over 20 years of experience in conducting, facilitating, and managing training programmes globally.

Sean has worked with prominent organisations such as the Ministry of Defence, Singapore General Hospital, Immigration and Checkpoints Authority, and Club 21, as well as audiences in Africa, Europe, and the US. His expertise in systems thinking, behavioural change, and leadership development makes him a highly sought-after trainer for professionals at all levels.

A former Guards Officer in the Singapore Army and a training programme manager for the US Embassy, Sean later expanded his skillset to include facilitation and corporate consultancy, leading a family business to public listing within two years. As a university lecturer, Sean seamlessly integrates real-world insights with management theories, ensuring practical learning for participants.

Sean’s engaging and entertaining facilitation style, enhanced by his experience in acting and emceeing, ensures that participants remain captivated and motivated. Whether working with students, executives, or senior leadership, Sean’s empathetic and interactive approach fosters transformative learning experiences.