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Course Information

Start Date8 Jan 2019, Tuesday
End Date8 Jan 2019, Tuesday
Time09:00 am to 05:00 pm
Venue100 Orchard Road, Concorde Hotel Singapore
Fee$588 (Excluding GST) Inclusive of hotel buffet lunch, light refreshments and course materials
Contact6720 3333 (Ms Rina) training@aventisglobal.com
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8
Jan 2019

The Secrets of Interpreting Facial Expressions and Body Language

INTRODUCTION

Master the Powerful Tool for Effective Communication!

Learn how to interpret the body language of the people around you while perfecting your own nonverbal communication.

Do you ever wish you could know what someone is thinking? Or perhaps you want to improve your own non-verbal communication? Actions Do speak louder than words. Only 7% of your message is verbal whilst the rest is made through non verbal cues such as facial expressions, eye contact, head movements, gestures, and posture and body movements.

Body language is a great way to gain insights into how others think and feel, as well improve your everyday communication with others. This body language course is based on scientifically-backed research, and is designed to teach you how to read people’s nonverbal behavior and improve your own body language.

Key Takeaways - What Every BODY is saying

The greatest influence on the impressions we form comes not from the words we have spoken, but rather the non-verbal cues we pick up via body language, voice and eye contact. In this workshop, Pamela will discuss how to build rapport with anyone, using non-verbal communication.

  • The pivotal effect of body language on communication based on scientific research.
  • Detect if you have the interest of someone you are trying to build credibility with
  • Some practical tips on how to have people feel more connected to you instantly
Perfect Target Audience

We are all selling something. It may be in the form of an opinion, an idea, a product or even yourself. The ability to gain insight to one’s emotions or thought process will enable You to make adjustments in Your own communication process in accordance to their feelings. For Instance, Coding and Decoding Body Language will allow You to Recognize whether you are losing someone in a conversation or sharing too much information. The benefits of reading Facial Expressions and Body Language are innumerable. Some of the areas in which Interpreting Body Language is of paramount importance will be:

Management/Leadership

Effective leaders need to be conscious of their own body language. At the same time, they need to read the body language of their team members so as to understand their state of mind better and how they feel towards a particular project or assignment. Reading Body Language is also crucial in conflict management among Team Members.

Human Resource

Be equipped with Crucial Interviewing Techniques to uncover the Truth when it comes to the recruitment of staffs and tell if a Candidate is the right person to hire!

Sales

Build Rapport with Prospective Clients with the relevant Body Language. Understand Prospective Clients concerns through reading their Body Language and Close the deal by addressing their worries by asking the correct questions

Teaching/Mentoring

Watch out for signs of deception among Students, get student’s attention through effective teaching Techniques and body language, understand student’s needs/concerns

Counselling

Improve Your Counselling skills by identifying what candidates are intentionally concealing and read their emotional state of minds so as to build empathy with them.

Law Enforcement Officers

Enhance Interrogation and Interviewing Techniques . Detect and minimize the amount of false information To increase efficiency of their investigation

Negotiations

Nonverbal Communications have a greater impact than the words You say. Gain the edge in negotiations with fantastic non-verbal and body language tips to increase your rate of success and stay way ahead of the game. At the same time, read stakeholder’s body language to understand what they are unconsciously revealing

Presentation/Public Speaking

Be an effective communicator or presenter by sensing Your audience’s state of Mind. Effectively Capture Your Audiences’ Attention through Nonverbal Cues. Simple Body Language communication techniques that let you speak with purpose and conviction

Relationships at work

Build better relationships with colleagues/Bosses and know how to relate to them with the appropriate actions. Know Colleagues/Bosses soft spot, likings as well as things they don’t favour.

Understanding Cultural Diversity

What is considered to be an appropriate body language might differ from culture to culture such as hand shaking, eye contact, even thumbs-up and the V hand sign! Don’t embarrass Yourself by doing the wrong things!

Key Outline

INTRO

  1. The Impact of Non-Verbal Communication & First Impressions (Statistics)
  2. Nature & Functions of The Subconscious Mind
  3. The Gatekeeper in Persuasion- link between the subconscious mind & persuasion

 

READING & UNDERSTANDING THE EYES (interactive/dynamic)

  1. Understanding People’s Rep Systems – going deep into understanding people’s eye movements & the predicates they use

 

IMPLEMENT EFFECTIVE BODY LANGUAGE TO GET WHAT YOU WANT (interactive/dynamic)

  1. Baselining Basic Body Language (Handshake, Pupils, Body Angling, Palm Gestures)
  2. Building Rapport Through Subconscious Body Language Gestures (Mirroring/Matching, Confidence Gesture, Power Zones, Kindly Bront. Gesture, Touch)
Raving Testimonials

“Puja was by far, one of the best instructors I’ve had in this subject area. She communicated clearly, provided relevant examples to aid her teaching, and was able to engage an audience that seemed quite varied. I enjoyed my session, and surprisingly have retained much of the learnings a few weeks later.”

Claire Benjamin, Executive Director of Blaire Holdings, Coffee Bean Singapore

 

“Pamela is unique in her field, she knows how to imbue her prolific knowledge so we understand and rapidly practice. I’m so glad I did her “ART OF PERSUASION” workshop and under her guidance learning these techniques and skills was fun and easy. An amazing shout out and a huge thank you Puja. The skills I acquired will remain for me always! “

SANA CHAWLA, Author of “The Magic Within”

Trainer Profile

Pamela ‘Puja’ Kirpalani, the Founder and CEO of Inner High Living, is a well-known NLP Trainer and Coach in Singapore. She is also certified by the esteemed ABNlp (Australian Board of Neuro-Linguistic Programming) as an International NLP Master Practitioner, Trainer and Life Coach. A Kings College Business Graduate, she also has over 15 years of corporate experience, having worked a number of years with Ernst & Young. She actively conducts workshops for various public and private organisations, such as the CRIB, World Presidents Organisation, Primetime Organisation, American Association of Women and much more. Her passion lies in understanding how minds and behaviour are wired and what makes an excellent communicator. Her popular Sales Trainings Program teaches employees how to engage with others using persuasive verbal and body language.

Pamela’s work has been featured on BBC World, The Deccan Herald, Economic Times, Elephant Journal and Sassy Mama Singapore amongst many others

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