SALES© Selling in the new world

In the olden days, as long as you have a product, if you push hard enough, someone out there will buy it. As time passed, generation after generation and with the advancement of technology and social media, the method of selling has shifted too.

The new generation of today’s world comprises of Millennials and Centennials. The way you sell to them is no longer the same way you sell to Gen X and Baby Boomers.

Whether it is Business-to-Business (B2B) sales of Business-to-Customer (B2C) sales, the profile of the buyers has changed. In the new world during this Covid-19 pandemic that has affected the entire world since last year, the way of communication and the approach we use in selling has been fundamentally changed forever.

When you are able to transcend the traditional way of product pushing and consultative selling to a new generation in the new world, you will realise that not only can you speed up your closing rate, but you can also retain your customers in the long run and even win repeat and referral businesses.

Upon completion of the course, you will be able to:

1. Be equipped with a new generation sales mindset – Don’t sell, help them buy
2. Improve probing skills to fact-find and build rapport 
3. Sharpen your pitching and presentation skills to bring your point across eloquently and impactfully
4. Negotiate and manage sales objections systematically, effectively and emphatically 
5. Enhance closing skills to increase sales performance

Executives who work in marketing and sales role

Maxine is a tri-lingual speaker, corporate facilitator and coach with a passion for colorfully impacting lives over 20 years of working with diverse teams across Asia. One of the most prolific speakers in Asia having successfully delivered keynotes on wealth management, retirement planning, peak performance and sales excellence to audiences in 30 over cities around the world.

Maxine has a knack of turning complicated concepts into practical and highly engaging learning applications. Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her messages in the three languages seamlessly to help her audiences achieve their highest level of understanding.

Coming from a decade of working in the financial services industry as a financial advisor and banker, Maxine shares her experience and knowledge in Relationship Management topics like Advisory Sales (B2B & B2C), Impactful presentation, Business Etiquette, Networking Skills, Negotiation Skills, Effective Communication, Client Service Excellence, Client Book Management, Cross-Cultural Awareness, Business Presentation Skills, and Time and Stress Management for better productivity. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance and real estate.

Over the years, Maxine has received multiple awards from various international training institutions in recognition for her excellent work delivered to their corporate clients. She is also a frequent guest on Channel News Asia Radio 938, Money Mind show, to share on her experience and expertise on topics related to client and stakeholder engagement. What sets Maxine apart from most trainers in the industry is her ability to connect with her audiences instantly with her authenticity and personal energetic style!