Raise Your EQ with True Colors©: The People Management Skills You Need to Propel You in Your Career
Breakdown the Barriers of Communication through True Colours
People management skills, also known as emotional intelligence, is critical in any organization because when people like you, things get done much faster and better. When you are able to quickly read others’ behavioural styles and adopt the appropriate ways to communicate and connect with them, you are better able to get the outcome you want.
Using the True Color Model©, this workshop will share with you simple and powerful people management skills and people communication strategies that will help you identify the cues and the clues of people behaviour and connect effectively with them to get the outcome you want. Using the colours Orange, Green, Blue and Gold, participants will learn to differentiate the personality type of True Colors© and promote healthy productive relationships with others.
Key Takeaways Effective Techniques to Communicate with Everyone You Meet, Lead and Network with.
With the interactive exercises and hands-on practice with professional feedback, it will help you retain learning better and become more skilful and effective in managing people relationships and achieve greater business results.
- Learn how to better identify people behaviours and flex your communication approach to connect with others
- Gain greater confidence in communicating with internal and external customers
- Achieve increased work efficiency through more effective ways of managing difficult colleagues and clients and get them to co-operate and collaborate with you
- Recognize how your feelings can affect your attitude which in turn affects the way you manage people
- Acquire tools and techniques for powerful communication
BONUS: True Colors© Toolkit worth $50
“Fantastic trainer. Very engaging and knowledgeable. This course taught me how to analyse my blind spots and also help to read others instead of being too judgmental” Diana Devi, Executive at CRA
“Maxine is excellent. Her communication skills is marvelous. It opens up our minds. Helps us to identify and speed profile others to know self and others.” Mee Ing, Planner at MINDEF
“She is very engaging and makes the course fun. It helps us to find a communicative style that will match the personality of the person we are working with.” Joanne, Assistant Programme Manager at NIE
“First and foremost the trainer was excellent and helpful throughout the entire course. Super friendly and approachable. And for someone new learning and trying to understand the course for a start, the length and information given is more than enough.” Naziruddin, Airport Emergency Service Officer at Changi Airport Group
“She was very lively and quoted relevant examples that are applicable for my workplace. She was effective in explaining the concepts and keen to hear the trainees perspectives which made the class interactive and fun! The course is applicable for MHA officers in our work concept.” Manpreet, Special Investigator at MHA
“Maxine is a fun facilitator and makes every attendee focused on her, by far the best course of all the courses I attended, there’s no one second we find bored about attending the course. Well done!” Sandy, Executive Assistant at ESR Fund Management
“I would recommend Maxine as she would relate the teachings with her experiences which made it simpler for students to comprehend. This course explains why people behave differently and how to approach them to solve problems.” Matthew, Manager at ACRA
“Instructor is energetic and forthcoming in giving direct feedback which is useful. This course helps me to rethink about the profiles I worked with and to apply effective communication style.” Kelli, Senior Manager at NLB
“Maxine is animated and jovial and keeps the energy during the session very high & hyped! The course is useful to know the different profiles of colleagues we work with and learn how to interact with them for better-shared outcomes.” Rachel, Manager at National Youth Council
“Kept the whole session interesting and fun to keep up with while sharing all the course details with us. I would recommend this course to my colleagues so that they would be able to understand and use this soft skill at work or personally.” Siu Ching, Business Admin Assistant at Advantest (S) Pte Ltd
“Trainer was very engaging and kept the course interesting throughout. Easy and fun to learn new concepts. The content is very suitable for frontline professionals.” Wei Hao, Customer Service Executive at CPF
“Maxine is knowledgeable about the topic and shares many different insights. The courses help us to learn more about self-awareness and people skills needed in the workplace.” Crystal, Senior Assistant Executive at Home Team Academy
“She is very bubbly, lively, and interactive so making the whole course less boring. It is interesting to understand the concept of True Colours. Thank you Maxine for the True Color and tips! It is very insightful!” Lynn, Customer Service Executive at CPF
“Lively and energetic. Able to provide coaching and practical learning on the spot. Practical approach.” Chuen Siang, HTX
Certified True Color© Facilitator: Ms Maxine Teo
Maxine is a tri-lingual speaker, corporate facilitator and coach with a passion for colorfully impacting lives™ over 20 years of working with diverse teams across Asia. One of the most prolific speakers in Asia having successfully delivered keynotes on wealth management, retirement planning, peak performance and sales excellence to audiences in 30 over cities around the world.
Maxine has a knack of turning complicated concepts into practical and highly engaging learning applications. Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her messages in the three languages seamlessly to help her audiences achieve their highest level of understanding.
Coming from a decade of working in the financial services industry as a financial advisor and banker, Maxine shares her experience and knowledge in Relationship Management topics like Advisory Sales (B2B & B2C), Impactful presentation, Business Etiquette, Networking Skills, Negotiation Skills, Effective Communication, Client Service Excellence, Client Book Management, Cross-Cultural Awareness, Business Presentation Skills, and Time and Stress Management for better productivity. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance and real estate.
Over the years, Maxine has received multiple awards from various international training institutions in recognition for her excellent work delivered to their corporate clients. She is also a frequent guest on Channel News Asia Radio 938, Money Mind show, to share on her experience and expertise on topics related to client and stakeholder engagement. What sets Maxine apart from most trainers in the industry is her ability to connect with her audiences instantly with her authenticity and personal energetic style!
- Financial services – Insurance, retail banking, wealth management, private banking
- Media & event management
- Retail & Fast-moving consumer goods
Education and Professional Qualification
- Bachelors Degree with Merit, National University of Singapore
- True Colors Personality Profiling – Accredited Facilitator – True Colors USA
- Belbin Team Profiling – Accredited Trainer – Belbin UK
- Professional Diploma in Training and Development – STADA Singapore
- Professional Certificate in Designing and Facilitating Experiential Learning – STADA Singapore
- Better Buyer Relationships – Sales Training Solutions Accredited Facilitator – IOWEU Hong Kong
How to pick up clues and cues of people quickly in order to manage them efficiently and effectively
- Techniques to build instant rapport
- Understand different communication styles through the True Colors© Behavioural Profiling tool
- Learn how to treat others the way they like to be treated
Questioning and Listening Skills to help you get it done right the first time
- Ask questions effectively to open others up and find out their real needs
- How to give feedback effectively and clarify understanding
- How to listen to understand vs listen to judge
Effective Objection Handling Techniques to turn a “No” into a “Yes”
- Manage objections and difficult customers using the “PAUSE” technique
- Know how to use the concepts from the Communication Model to express your thoughts impactfully
- Learn how to use the power of influence to get things done they way you want