Navigating Team Leadership: Mastering Stakeholder & Team Dynamics

Mastering Leadership: Navigating Stakeholders and Conflict Resolution

Becoming a team leader means managing multiple stakeholders—your team, bosses, peers, and beyond. This programme equips leaders with essential skills to balance competing demands, navigate complex challenges, and sustain team morale while achieving results. Participants will also explore conflict resolution styles, learning to move beyond personal instincts to adopt strategies that best serve their teams and stakeholders.

Building Influence Through Emotional Intelligence and Communication

Effective leadership requires emotional intelligence, empathy, and strong communication. Leaders will learn to manage team dynamics, resolve conflicts, and foster trust by tuning into emotions and responding with empathy. The workshop also covers assertive communication, overcoming barriers, and leveraging the seven sources of power to build credibility and influence within their teams and organizations.

Upon completion of this course, participants will be able to

• Understand what it means to be in ‘middle management’, sandwiched between stakeholders all around them.
• Gain insights into how Emotional intelligence and Empathy are rightly exercised in the leadership domain.
• Know their conflict resolution preferences, and why it does not matter when they are leading their team.
• Appreciate the effects that communication barriers have on any form of leadership communication, and why that means they have to be assertive.
• Be able to strategically build influence using various methods of Trust and the 7 sources of Power.

This course is perfect for:

• Emerging leaders who are experienced individual contributors, are already leading project teams, and are a step away from formally leading a team of their own.
• First Time Leaders who have been recently promoted to formally lead a team of their own, and need to get up to speed on what it means to lead and manage others. 
• Experienced managers, Supervisors, and Team leaders looking to refresh their understand of the topic with new insights and research will also benefit.
• Experienced managers, supervisors, and team leaders who consciously want to create the team they have always wanted to lead, and have the appropriate team culture to support it.

"I like the practical approach to explaining the transition from team leader to BU leader."

"Building the organisation culture and navigating through various types of cultures"

"He helped us with the key skills required at different levels, BU vs Team Lead and the practical ways it was demonstrated."

"Discuss the role of middle management because it will take us to think what we are now and what we should do more."

Daniel Lee – Leadership Coach, Speaker, and Author

With over 20 years of working in Australia and Singapore, Daniel Lee helps individual become successful leaders by working with, training and coaching participants from different cultures and work backgrounds in a range of skills and mindsets. 

Prior to 2017 before leaving the Corporate world, Daniel has had experiences in public service, manufacturing, professional services, facilities services, and banking and finance, with much of that time spent in Human Resources, and in Learning and Development.

Currently focused on leadership as a speaker, trainer, coach, consultant, and published author, he has run both in-house and public programmes for Accenture, American Express, PPG Industries, Bank of Singapore, Marina Bay Sands, BNP Paribas, DHL, Shiseido, Standard Chartered, Telkom Indonesia, Beam Suntory, Cornerstone, Bollore Logistics, UTAC, Daimler Trucks, Nexia Singapore, and many more.

He strongly believes that it is possible to sustain high performance levels in the team when the leader and team are clear on needed direction, the appropriate learning and development is in place, and the leader works with the team on a daily basis. This means the leader themselves have to lead with vision.

Daniel takes the view that learners already subconsciously know how to achieve the desired outcomes in the topics that he covers. His role is to bring awareness to the learners, so they can become intentional professionals in their own fields. 

Since 2022, Daniel has been interviewing Heads of Departments in his latest research, Leading from the Middle, to uncover what it takes to be an effective leader of leaders.

With an ever evolving understanding of team and organization leadership, along with its practical real world applications, Daniel takes the view that learners already subconsciously know how to achieve the desired outcomes. His role is to bring awareness to them, so they can become intentional professionals in their own fields. 

Daniel has received many positive client and participant testimonials and Google reviews from his work in the Leadership space.