Navigating Team Leadership: Mastering Stakeholder & Team Dynamics

Mastering the Complexities of Leadership

One thing they don’t often tell new Team Leaders is that stepping into the role means navigating a web of expectations and demands from team members, bosses, peers, and other stakeholders. This leadership development programme is designed to equip participants with the skills and strategies to balance those competing demands while maintaining morale and achieving results. A central focus is on Emotional Intelligence (EQ) and Empathy—two powerful tools that help leaders connect with their teams, manage conflict, and build trust. By understanding emotions as "energy in motion" and responding empathetically, leaders can foster deeper loyalty and a more resilient team culture.

Developing Influence and Communication Mastery

Beyond emotional insight, the workshop challenges leaders to examine and adapt their conflict resolution styles—not based on personal preference, but on what best serves the team and wider stakeholders. Participants will explore a range of styles to become more flexible and effective in resolving disputes. Strong communication is another cornerstone of leadership, and this programme addresses the common barriers that hinder clarity and impact. Participants will enhance their assertiveness and ensure their messaging is clear, concise, and action-oriented. The workshop concludes by exploring how leaders can strategically build influence by cultivating trust and leveraging the seven sources of power. Ultimately, attendees will leave equipped with practical tools to boost their credibility and authority across their organisation.

Upon completion of this course, participants will be able to

• Understand what it means to be in ‘middle management’, sandwiched between stakeholders all around them.
• Gain insights into how Emotional intelligence and Empathy are rightly exercised in the leadership domain.
• Know their conflict resolution preferences, and why it does not matter when they are leading their team.
• Appreciate the effects that communication barriers have on any form of leadership communication, and why that means they have to be assertive.
• Be able to strategically build influence using various methods of Trust and the 7 sources of Power.

This course is perfect for:

• Emerging leaders who are experienced individual contributors, are already leading project teams, and are a step away from formally leading a team of their own.
• First Time Leaders who have been recently promoted to formally lead a team of their own, and need to get up to speed on what it means to lead and manage others. 
• Experienced managers, Supervisors, and Team leaders looking to refresh their understand of the topic with new insights and research will also benefit.
• Experienced managers, supervisors, and team leaders who consciously want to create the team they have always wanted to lead, and have the appropriate team culture to support it.

"I like the practical approach to explaining the transition from team leader to BU leader."

"Building the organisation culture and navigating through various types of cultures"

"He helped us with the key skills required at different levels, BU vs Team Lead and the practical ways it was demonstrated."

"Discuss the role of middle management because it will take us to think what we are now and what we should do more."

Daniel Lee – Leadership Coach, Speaker, and Author

With over 20 years of working in Australia and Singapore, Daniel Lee helps individual become successful leaders by working with, training and coaching participants from different cultures and work backgrounds in a range of skills and mindsets. 

Prior to 2017 before leaving the Corporate world, Daniel has had experiences in public service, manufacturing, professional services, facilities services, and banking and finance, with much of that time spent in Human Resources, and in Learning and Development.

Currently focused on leadership as a speaker, trainer, coach, consultant, and published author, he has run both in-house and public programmes for Accenture, American Express, PPG Industries, Bank of Singapore, Marina Bay Sands, BNP Paribas, DHL, Shiseido, Standard Chartered, Telkom Indonesia, Beam Suntory, Cornerstone, Bollore Logistics, UTAC, Daimler Trucks, Nexia Singapore, and many more.

He strongly believes that it is possible to sustain high performance levels in the team when the leader and team are clear on needed direction, the appropriate learning and development is in place, and the leader works with the team on a daily basis. This means the leader themselves have to lead with vision.

Daniel takes the view that learners already subconsciously know how to achieve the desired outcomes in the topics that he covers. His role is to bring awareness to the learners, so they can become intentional professionals in their own fields. 

Since 2022, Daniel has been interviewing Heads of Departments in his latest research, Leading from the Middle, to uncover what it takes to be an effective leader of leaders.

With an ever evolving understanding of team and organization leadership, along with its practical real world applications, Daniel takes the view that learners already subconsciously know how to achieve the desired outcomes. His role is to bring awareness to them, so they can become intentional professionals in their own fields. 

Daniel has received many positive client and participant testimonials and Google reviews from his work in the Leadership space.