Leveraging Click! Colours Personas for a Diverse and Positive EQ Work Culture
Course Information
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Overview
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Learning Outcomes
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Who Should Attend
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Testimonials
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Trainer's Profile
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Course Outline
In the competitive realm of business organisations, the application of emotional intelligence (EQ) principles, an understanding of diverse workplace personas, and effective navigation of office politics is crucial for fostering a positive workplace culture. Participants will explore how to apply EQ and Click! Colours to enhance team dynamics, drive organisational success, and manage the nuanced landscape of office politics with integrity. The workshop aims to transform participants into empathetic, strategic leaders capable of inspiring a collaborative, inclusive, and high-performing work environment.
This course will equip you with the following:
- Master the Click Colours framework to recognise and value diverse workplace Personas.
- Enhance emotional intelligence to lead with empathy, improve communication, and strengthen relationships.
- Develop effective strategies for positively navigating office politics, aligning with organisational goals.
- Cultivate self-leadership skills to set personal examples of integrity and resilience.
- Implement actionable plans to foster a positive, inclusive workplace culture that celebrates diversity and drives performance.
Pain Points Addressed
- Complex Team Dynamics: Overcome challenges in managing diverse teams with varying personalities and motivations.
- Communication Barriers: Break down communication barriers and misunderstandings that hinder team cohesion.
- Navigating Office Politics: Transform office politics from a divisive force into a constructive influence that supports the organizational mission.
- Leadership Burnout: Address the risks of leadership burnout by equipping leaders with self-management and resilience-building tools.
- Culture Inconsistencies: Resolve inconsistencies between desired and actual workplace culture through strategic cultural initiatives.
Methodology
- Interactive Presentations: To introduce and explore complex concepts engagingly.
- Group Activities and Discussions: Encouraging collaborative learning and the sharing of experiences.
- Persona Workshops: Hands-on sessions where participants apply Click! Personas concepts to real-life scenarios.
- Personal Reflection and Action Planning: Dedicated time for participants to reflect on their learning and plan specific actions to apply their insights.
This course is perfect for:
- Team Leaders and Managers: Enhance your leadership skills by understanding the diverse personality types in your team.
- HR Professionals: Gain a valuable tool for team building and employee engagement initiatives.
- Project Managers: Improve project efficiency by fostering better team communication and understanding.
- Sales and Marketing Personnel: Learn to adapt your approach to different client personalities for more effective communication.
- Anyone in a Team Environment: Whether you're a recruit or a seasoned professional, this workshop is beneficial for anyone looking to improve their team interactions and workplace harmony.
“I learn best at workshops that encourage high participation and having fun, which is exactly what this workshop is about. Trainer Daniel made it so simple for the concepts to be understood and they certainly gave practical advice to participants.” Janet Koh, Head of Broadcast, Singapore Turf Club.
“It’s an easy concept for people to understand different personalities at work and adapt styles accordingly to achieve results.” Lee Chin Fong, Regional HR Manager.
“The beauty of Click Colours? It helps to establish meaningful conversations. The ability to identify common personas allows a thorough discussion on what matters most. Most importantly, the acknowledgment of each other’s differences opens possibilities that may not have existed.” Veejay Madhavan, Founder & CEO, Oulbyz Pte Ltd.
“Knowing myself is important, but knowing how to connect better with my clients is even better! Click Colours taught me how to align my sales approach with my clients’ personas so that I have a greater chance of closing the sale!”
Cynthia Shaw, Associate Team Director, Propnex Realty Pte Ltd.
“As an entrepreneur, I need to communicate well with all my stakeholders. Click Colours enabled me to adapt my style to get the best win-win outcomes.” Sharon Chong, Head of Design, Exodus 31 Design Pte Ltd.
“I made the right decision! Daniel made the workshop fun and interactive and even had a little competition among the teams! Everyone enjoyed themselves for the day and it was good learning. I would highly recommend Daniel and Click Colours!” Kelvin Lee, Managing Director, The Listening Lab Group.
DANIEL TAN is a seasoned entrepreneur with a distinguished track record spanning three decades. Most notably, he is the founder of several ventures, including the multiple award-winning Let’s Go Tour Singapore Pte Ltd (www.letsgotoursingapore.com).
From his experiences, Daniel imparts his expertise on subjects ranging from Sales Management and Customer Service to Personality Profiling and Financial Literacy. His insights have been featured in prominent publications and other local media such as radio and TV. Beyond business, Daniel's charisma shines in the performing arts, where he starred in a myriad of commercials and MediaCorp productions.
An ardent believer in continual growth, he boasts an MBA, holds an ACLP accreditation from WSQ Singapore, and is actively pursuing a Doctor of Business Administration. With Daniel's vast knowledge and dynamic presence, any stage he graces is bound to be illuminated.
Module 1: Nurturing a Positive Workplace Culture
Identify the challenges of navigating toxic work environments and the importance of interpersonal relationships in overcoming these obstacles. Seek to understand and empathise with others as a fundamental strategy for fostering a successful, achievement-oriented workplace culture.
- Working in a toxic working environment
- The Problem with People
- Successful People Seek to Understand People Better
- Relationships are the Foundation of all Achievements
Module 2: Leading with EQ using Click! Colours
Focuses on the integration of emotional intelligence (EQ) principles in leadership, emphasising self-awareness and management. It explores the diversity within individuals through the lens of the Click! Personas - while some traits may dominate, each persona carries its unique strengths and challenges.
- Core Principles of EQ in Leadership
- Enhancing Self-Awareness and Self-Management
- We all have Four Click! Personas, Some shine brighter than others
- The Good, Bad and Ugly of Each Persona
Module 3: Click! Power: Walking in the Colours of Life
Examines the cognitive and behavioral traits associated with the left and right-brains. The Click! Colours framework highlights the dynamics of how different Personas interact, connect, and sometimes clash.
- Left Brained Colours are Logical and Organised
- Right Brained Colours are Adventurous and Empathetic
- Parallels Connect, Laterals Co-Relate and Diagonals Clash!
- Your Least Dominant Colour is Your Greatest Growth Potential
Module 4: Great Teams don’t just Happen by Chance
Exploring the unique strengths and challenges associated with each Click! Persona, and tailor communication strategies to effectively engage them individually.
- Characteristics of a Successful Team versus a Great Team
- Assessing Click! Personas’ Strengths and Challenges
- Persona-based Communication Techniques: Spot for Click! Clues
- Utilizing Click! Personas to Foster Team Synergy
Module 5: Navigating Office Politics with EQ
Recognizing the natural presence of workplace politics and its impact on culture and relationships. Adopt strategies to engage office politics positively, by empathising with diverse team members and understanding their emotional states and needs.
- Dynamics of Office Politics
- Positive Engagement in Office Politics
- Leveraging EQ to Influence Positively
- Strategic Alliances by Building People Relationships
Module 6: Implementing Click! Personas for Organisational Success
Leverage Click! Personas to lead and manage organisational change effectively. Apply the Persona insights for optimal team composition and talent acquisition, and evaluate its impact on organisation’s performance and culture.
- Driving Organisational Change with the Click! Personas
- Click! Personas in Recruitment and Talent Development
- Click! Personas in Cultural Transformation Strategies
- Click! Leadership Practices to Foster Inclusivity and Diversity