Essential Managerial Skills and Competencies

Empowering Execution for Organizational Success

Employees are the cornerstone of any organization’s effectiveness, and middle managers play a pivotal role in determining success or failure. Positioned between top management and operational teams, these individuals are the linchpins of strategy execution. Whether you hold a formal managerial title or collaborate in a team-based environment, possessing robust managerial skills is essential to align with organizational goals. This course is tailored to equip participants with practical tools and techniques to manage work, people, and performance effectively. The vision set by top management relies on competent execution, and it is at this critical juncture that managerial capabilities make the difference between exceptional success and costly failures.

Building Competence for Leadership and Results

This program underscores the importance of mastering fundamental managerial skills, enabling participants to navigate the complexities of their roles with confidence. Participants will learn to predict and influence behaviors, enhance their leadership qualities, and effectively manage time and resources. By bridging the gap between strategic planning and operational execution, this course prepares managers to deliver outstanding results while fostering a positive work environment. Whether managing projects, teams, or resources, these essential competencies are key to achieving organizational excellence.

In this course, learners will be able to:

• Understand the critical role of management within the organization and its impact on achieving goals.
• Demonstrate confidence in applying managerial practices in various scenarios.
• Predict and manage diverse behaviors effectively within teams and across departments.
• Enhance leadership capabilities to inspire and guide others toward success.
• Manage time and resources more efficiently, achieving superior results and driving organizational effectiveness.

• Senior employees or junior managers responsible for managing teams or resources.
• Professionals with formal subordinates who need to lead and coordinate efforts across different groups.
• Individuals from any industry tasked with overseeing projects, team performance, or resource management.

“Andrew is a very effective trainer with a lot of great examples to explain concepts. The training class was very engaging and fun” – Catherine Mendez, SAS

“Mr Cheah is knowledgeable in his delivery and is able to explain contents well. His amiable personality is very welcoming and keeps the class entertained.” – Nuraishah Nahat, MHA

“Andrew is able to bring concepts to the simple minds. The concepts are easy to apply. There were no boring moments at all! Totally worth my time!’ – Armida Diano, Qualcomm Global Trading Pte Ltd

Personal and Organizational Effectiveness Master Trainer

Andrew Cheah is a distinguished trainer and management consultant with over three decades of experience specializing in performance management, productivity improvement, behavioral change, and leadership development. Andrew has worked extensively with clients from diverse industries, including banking, insurance, hospitality, manufacturing, government, and higher education, across regions such as Singapore, the UAE, Malaysia, China, Thailand, Indonesia, and Vietnam.

Andrew’s expertise has earned him opportunities to consult for organizations that have gone on to achieve significant milestones, including winning the Malaysian National Productivity Award, presented by former Malaysian Prime Minister Tun Dr. Mahathir. He has been a keynote speaker at prestigious events like the International Conference on Best Practices, where he shared insights alongside global experts like Professor Michael Gregory (University of Cambridge), Mr. Dieter Heyl (Mercedes Benz Malaysia), and Dr. Marcus Chao (Lean China Enterprise Inc.).

With an MBA from the University of Portsmouth, UK, Andrew is also a certified Blue Ocean Leadership Masterclass facilitator and Leading Dimensions Profiling Trainer (LDP certified). His qualifications as an ISO9000 assessor and his membership with the Association of Productivity Specialists in New York further highlight his commitment to organizational excellence. Andrew’s ability to combine strategic insights with actionable solutions makes him a trusted partner for organizations aiming to elevate their managerial capabilities.