Make Employee Accountability and Ownership Count

Understanding Accountability and Ownership in the Workplace

In today’s fast-paced and competitive work environment, the ability to demonstrate accountability and ownership is crucial for personal and organizational success. This 1-day interactive course addresses key aspects of accountability, such as understanding the difference between accountability and responsibility, managing tasks during peak periods, and responding swiftly to problem-solving, decision-making, and creative thinking challenges. Participants will also explore ways to learn from both successes and failures, set meaningful goals, and provide impactful feedback for actionable results.

Practical Tools for Immediate Workplace Application

Designed to provide practical tools and strategies, this course equips participants with the skills needed to develop a strong sense of ownership in their roles. By the end of the session, attendees will have gained valuable insights into key principles of accountability and practical techniques that can be applied immediately in their workplace to drive noticeable improvements in performance and results.

At the end of this session, learners will be able to:

• Understanding Accountability and Ownership: Gain a clearer distinction between accountability, ownership, and responsibility.
• Problem-Solving and Creative Thinking: Learn effective tools and techniques for tackling challenges with creative solutions.
• Task and Priority Management: Develop efficient methods for managing tasks and prioritizing workloads effectively.
• Initiative and Flexibility: Apply practical models to foster initiative and adaptability in the workplace.
• Creativity in Decision Making: Enhance creativity in problem-solving and decision-making processes to drive better outcomes.

Who Should Attend

• HR Professionals: HR managers and specialists looking to foster a culture of accountability and ownership within their teams.
• Team Leaders and Managers: Individuals responsible for managing and motivating teams, aiming to improve task management and decision-making skills.
• Supervisors: Supervisors who want to enhance their leadership capabilities by developing problem-solving and creative thinking techniques.
• Employees Seeking Growth: Individuals looking to boost their personal productivity, initiative, and ability to prioritize tasks effectively.
• Business Owners and Entrepreneurs: Entrepreneurs and business owners who aim to improve their overall business efficiency and team performance.

“Good use of activities to draw the learning points. Trainer is good in engaging everyone and got all to share and participate.” – Alina Ng, Admin Executive for Banking Services

“The different tools used helped us to conduct feedback in a more positive way and more receptive to the staff especially when dealing with issues. It gave us the confidence and more approachable towards giving feedback to the staff.” – Kenneth Wu, Assistant Retail Sales Manager

“Ivan is knowledgeable and well-prepared¦ He is able to effectively answer everyone’s questions.” – Ms Ong Li Sa, Senior Supervisor for Retail Chains

Ivan Phua - Personal and Organisational Effectiveness Master Trainer and Certified Advanced Behavioural Analyst

Ivan Phua is a seasoned professional renowned for his dynamic leadership and expertise across various sectors. His extensive knowledge and proven track record have earned him a reputation as a trusted figure in his field. Known for his engaging presence and exceptional communication skills, Ivan excels at fostering trust and collaboration, effectively guiding individuals and teams toward success. His expertise enables him to make informed decisions that drive organizational growth and success, inspiring others to reach their full potential.

Driven by a commitment to excellence, Ivan consistently sets ambitious goals and cultivates a culture of innovation, proactive problem-solving, and personal growth. His leadership style empowers individuals to embrace challenges and deliver outstanding results. As a respected professional, Ivan’s work has earned him invitations to speak at numerous conferences, further solidifying his position as a key influencer in his field. He continues to make a lasting impact through his work, inspiring high-performance teams and facilitating organizational transformation.