Emotionally Intelligent Negotiation A Strategic Approach for HR Professionals

Mastering Emotions in Negotiation

This workshop focuses on the pivotal role emotions play in negotiation success and how emotional intelligence (EQ) can be a game-changer. Through engaging theory, practical exercises, and real-world case studies, participants will learn to identify, manage, and leverage emotions effectively in various negotiation settings, such as mediation and conflict resolution. By mastering these skills, they can navigate even the most challenging discussions with confidence and poise.

Practical Skills for Empowered Negotiations

By the end of this workshop, participants will walk away with powerful tools to transform their HR negotiation strategies. Whether tackling employee grievances, navigating complex compensation discussions, or managing tough performance reviews, they’ll be equipped to use emotional intelligence to defuse tension, foster collaboration, and drive positive outcomes. These skills will not only enhance workplace relationships but also help participants confidently handle even the most challenging conversations.

By the end of the workshop, you will be able to:

• Understand Emotional Impact: Recognize how emotions influence negotiation dynamics and outcomes.
• Enhance Emotional Intelligence: Build skills to effectively manage your own emotions and navigate others’ emotions during negotiations.
• Leverage Emotions Constructively: Master techniques to use emotions as a strategic tool in achieving successful negotiation results.
• Apply in Real-World Scenarios: Confidently implement emotional intelligence in workplace negotiations, including mediation and conflict resolution.

This workshop is perfect for HR professionals, managers, and leaders who handle negotiations, employee relations, or conflict resolution within their organizations. It is especially valuable for:

• HR Managers and Directors: Oversee and facilitate negotiations and employee engagement.
• Talent Acquisition Professionals: Enhance negotiation skills in hiring and onboarding processes.
• Employee Relations Specialists: Address workplace grievances and foster resolution.
• Learning and Development Professionals: Develop programs to improve workplace negotiation practices.
• Line Managers and Supervisors: Navigate challenging discussions with team members effectively.

"Trainer is engaging and knowledgeable in the area of discussion."

- Phua Chia Yi, Senior Assistant Director, ICA (2024)

"I enjoyed Adrian's sharing of his job experiences. He's well prepared for the course and often checked on us if we have any queries."

- Chan Foong Teng, Manager, MOH (2023)

A Seasoned HR Strategist: Adrian Wong

For over three decades, Adrian Wong has established himself as a distinguished HR professional with an impressive career spanning diverse industries including information media, manufacturing, industrial, and logistics. His professional trajectory includes significant roles such as Senior Associate Consultant at SHRI Corporation, Senior HR Advisor at PSB Academy, and Corporate HR Director at McGraw-Hill Companies, demonstrating his versatility and strategic expertise in human resources management.

Adrian's professional repertoire encompasses a comprehensive range of HR disciplines, including strategic HR management, performance management, talent development, change management, and industrial engineering. His passion extends beyond traditional HR functions, focusing on coaching companies and leaders in talent development, cultivating transformative organizational cultures, and enhancing efficiency during mergers and acquisitions. With extensive experience across the Asia Pacific region, Adrian has consistently delivered innovative solutions that drive organizational growth, optimize human capital, and create sustainable competitive advantages for businesses.