Developing Emotional Agility in the Workplace

Develop Emotional Agility to Thrive in the Workplace

Research reveals that while we experience a wide range of emotions daily, two-thirds of the global population lacks the emotional awareness needed to identify, understand, and manage these emotions effectively. Emotions govern our thoughts, behaviors, and interactions, and individuals with higher emotional intelligence (EQ) consistently outperform their peers, regardless of their professional roles. Unlike IQ, EQ is a trainable skill that can be cultivated through consistent practice and application, leading to enhanced personal and professional success.

Master Emotional Intelligence for Personal and Professional Growth

This 1-day workshop is designed to equip participants with the knowledge and tools to develop emotional agility, empowering them to manage their emotions and relationships effectively. Through practical exercises and proven frameworks, you’ll gain insights into recognizing emotional triggers, applying positive self-talk, and fostering empathy in social interactions. If you’re ready to harness the power of emotional intelligence to become a more effective and balanced individual, this workshop will provide you with essential skills to thrive in both your personal and professional life.

“All behaviors are driven by emotions”

Upon completion of the course, learners will be able to:

• Identify key emotional intelligence competencies and their impact on workplace performance.
• Recognize the habits of emotionally intelligent individuals and detect emotional triggers.
• Apply strategies to manage negative emotions, build resilience, and foster a positive mindset.
• Develop empathy skills for better social interactions and stronger professional relationships.
• Manage emotional bank accounts and cultivate positive relationships to create a supportive environment.

Learning Methodology

The workshop is designed to be interactive with lively discussions, case studies, group activities and short video clips shown .Participants will be given a self- assessment questionnaire to evaluate their current level of Emotional Intelligence. Tips will be provided for each level of the competencies for you to focus and improve over a period of time

Professionals at All Levels: Ideal for managers, supervisors, executives, teachers, and team members seeking to enhance their emotional intelligence for personal and professional growth.

Leaders and Decision-Makers: Suitable for team leaders and managers who want to improve team dynamics and foster a positive workplace culture.

Individuals Committed to Self-Improvement: Perfect for anyone aiming to develop emotional agility and build meaningful relationships.

"Many stories/examples to help us understand better. Francis is charismatic, knowledgable and explains well. The self-assessment and tips are useful." Fadhillah, Senior Executive

"Practical application and relevant to life. I learnt to use emotional resilience in life, work & family." Choong Aiik, Team Leader Correctional, SPS

"Francis is able to apply personal scenarios. Emotional Bank Account is the key takeaway of the session." Hayley Chong, Executive, Capitaland

Francis Claudius: Expert in Emotional Intelligence and Professional Development

With over 25 years of experience, Francis Claudius is a seasoned trainer and facilitator passionate about empowering individuals to excel in their personal and professional lives. A Certified EQ Facilitator/Trainer and Behavioral Specialist, Francis brings a unique blend of expertise, engaging delivery, and real-world insights to his workshops. His interactive training style encourages active participation, linking practical examples to workplace scenarios to ensure lasting impact.

Francis has a wealth of qualifications, including a Diploma in Training Management, Advanced Certificate in Training and Assessment (ACTA), and a Diploma in Adult and Continuing Education (DACE). A recipient of the Lecturers Dedication Award from PSB Academy, Francis is also recognized for his contributions to the International Association of Master Trainers (IAMT), where he earned accolades for his presentation skills. His workshops emphasize continuous learning, self-awareness, and practical strategies to help participants navigate challenges and build emotional agility for success.