Stand Up for Yourself: Developing Assertiveness Skills
Your Challenge: Unable to Say NO, Avoiding Confrontation and Giving In Easily
Lack of assertiveness, confidence, and interpersonal skills is a major obstacle to success and job satisfaction. Assertiveness is a critical trait for supervisors, managers, and anyone with authority over others. Assertiveness is simply the ability to stand up for yourself without stepping on anyone else’s toes. It is the ability to ask for what you want, to say “no” to protect your time and resources, and to deliver messages that might make others uncomfortable but nevertheless need to be said. Those who can assert themselves communicate more confidently and clearly, enjoy more fulfilling relationships with others, and are more effective at work.
Our Solution: Develop Assertiveness Skills to Supplement your Technical Skills
Many people believe that assertiveness is a personality trait, and that those who have it will naturally get ahead in life. But people are not born assertive. Fortunately, anyone can learn to increase self-esteem, self-confidence, and develop an assertive personality that will bring success in the workplace—for themselves and their organization. A practical and interactive workshop for anyone who has the technical skills for success on the job, but has not advanced because of inadequate skills in dealing with bosses, clients, vendors, colleagues, and even subordinates.
Key Takeaways - Stand Up for Yourself: Communicating with Authority, Tact and Impact
Let Internationally Renowned Communication Coach, Mr. David Goldwich help you to:
- Understand the importance of assertiveness on and off the job
- Enhance your self-esteem and self-confidence
- Distinguish passive, assertive, and aggressive personality types
- Learn assertive language patterns
- Recognize passive, assertive, and aggressive body language and behaviors
- Learn how to ask with confidence
- Learn to say “No” without causing offense
- Plan and conduct difficult conversations
- Project confidence to people you meet
- Converse with others confidently
- Learn to speak up whenever you feel the need through the methodologies of Case Study, Presentation, Role Play, Team Work and Media Learning, etc.
Who Should Attend
This workshop is especially beneficial to managers, supervisors, executives, customer service personnel, administrators and officers who seek to manage and communicate assertively with others at work. It is also useful for any individual who has identified assertiveness as a personal and professional need.
“David is very knowledgable and knows how to hold the room’s attention. He is kind in teaching and letting the students figure their own answers. His examples are poignant and I learned a lot today about myself and how to be more confident on future matters.” Bettina, Assistant Manager at ScienTec Consulting Pte Ltd
“Experienced, good moderator, created an easy-going environment. I would recommend the course as an introduction to how to communicate in an assertive manner.” Henrik, System Analyst at Jeppesen Asia/Pacific Pte. Ltd.
“I think David has done a good job instilling confidence and a certain level of the high esteem in me. He encourages participation from everyone which in turn reinforces my understanding o the points and principles which he intends to convey.” Mr Denis, Instrumentation Engineer
“The course helped me to enhance my self-esteem and provided guidelines to be more positive at work and at home. The tips are useful and easy to implement” Ms Nance, Mechanical Engineer
“David taught me a lot about assertiveness in this course through his presentations, practice, and the materials. These techniques will surely help me to be assertive in the workplace and in my personal life as well.” Mr Willy, Senior Engineer
“I learned a lot from David’s teaching. I am shy and passive but he gives lots of encouragement. I really appreciate it.” Ms Emilyn, Purchasing Manager
“David knew the methodology well and kept us entertained throughout the course! Vital topics were captured. Loved the session!” Ms Razeena, C.S Manager
Aventis Master Trainer: David Goldwich
David Goldwich is a “reformed” lawyer who is committed to helping people get what they want by teaching them how to be assertive, compelling, and persuasive communicators.
An engaging and provocative speaker, David uses humor and stories gathered from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David has developed his own simulations, role plays, skits, and interactive sessions, which he uses to help participants learn and improve critical skills and behaviors.
David is the author of five books and hundreds of articles on communication, negotiation, developing confidence and assertiveness, and other business topics. He has MBA and JD degrees from American universities and practiced law in the United States for more than ten years.
David has conducted his training workshops for banks, tech companies, and other organizations and government agencies in the US, India, China, Singapore, Malaysia, and throughout Asia Pacific. He has been living in Singapore since 1999
Developing Self-Esteem and Confidence
- Improving Your Self-esteem
- Becoming More Confident
- I Feel / They See
The Assertiveness Spectrum
- Distinguishing Assertive, Passive, and Aggressive Personalities
- The Assertive Voice
- Assertive Body Language and Behaviors
- The Assertive Person’s Bill of Rights and Obligations
Developing Assertive Behaviors
- How to Ask
- How to Say “NO”
- A Road Map for Speaking Up
- A Three-Step for Delivering Assertive Messages