Design Thinking for Innovative Problem Solving and Value Creation

Post Covid-19 outbreak pose an entirely different landscape for businesses worldwide. Many organizations are impacted by the slowdown. Equipping employees with the skillsets to cope with the new normal is the key to sustainability and survival. 

Design Thinking is one such highly sought-after skillsets. It is a human-centered approach to innovative ideas and problem solving, by having a deep understanding of human beings, their emotions and behaviors so that unmet needs are uncover in a given situation. 

Design Thinking is an iterative methodology and as such it allows teams or organizations to adapt to the fast-changing pace of the new economy and the changing consumer behaviors. An organization with Design Thinking trained employees will be able to create new strategies, apply new application to technology, streamline processes, find new ways to connect with stakeholders and enter new markets. 

This comprehensive and unique 1 day program is specially designed to stimulate design thinking and apply practical creative ways to resolve issues.

Upon completion of the course, learners will be able to:

• Understand what is Design Thinking and its importance in value creation
• Learn the 5-step design thinking framework
• Apply techniques to empathize with stakeholders
• Learn to reframe the problems or situations
• Able to generate ideas with ideation techniques
• Able to apply feedback mechanisms and evaluate success

Learning Methodology

• Q&A
• Video
• Facilitated discussions
• Mini presentation
• Team activity
• Case studies
• Trainer’s sharing
• Story examples
• Personal reflection

This workshop is targeted for professionals wanting to acquire design thinking concepts and methodology.

• Executives
• Senior officers
• Managers and professionals seeking to develop a systematic approach to innovate and create value through the design thinking framework.

Clement is a highly experienced corporate trainer, executive coach, profiler and team builder specializing in building competencies to transform organization and deliver superior results. His wealth of experience was garnered from over 20 years of corporate leadership positions within major listed companies and multinationals. In the past 18 years, he has been actively involved in learning & development and facilitated in excess of over 200 workshops. He left his corporate leadership position to fulfilled his passion in training. He possessed a wide base of industry knowledge and experience in various high-performing sectors: Banking & Finance, Pharmaceutical, Retail, FMCG, MICE, Luxury, Services, Consumer, Manufacturing, Projects, Architecture and Government. He has mentored and trained thousands of executives and professionals in leading organizations on commercial applications within both B2B and B2C environments in the region. His unique methodology to understand, contextualize and customize to suit the requirements of the business environment quickly and accurately has earned him his clients’ trust and endorsement. He has a strong passion and desire to share his broad commercial knowledge and practical know-how to impact learners and transform their work performances to achieve greater heights. 

Clement was privileged to have work across half the globe managing large businesses across multi-cultural structures and led high performance teams in the front line. Within his leadership capacity, he has managed company’s overall business strategies inclusive of overseeing Asia Pacific implementation and execution. Well verse in business management and communication strategies, he has consistently delivered exponential growth resulting in “Global Best Practice” case studies and engage clients over countless presentations. He has also led many first in regional strategies and organizational thinking, creating a culture of positive mindset, redesigned customer experiential journey, improved sales force effectiveness, drive customer conversion ratio, inspired creative solutions to resolve complex problems in his pursuit of excellence in business management.

Clement has extensive training and mentoring experience providing knowledge transfer to over 100 global companies across all levels in multi sectors. His area of specialization includes hard skills to deliver ROI success and all critical soft skills etc. He is also a certified behavioral trainer in TetraMap, emotional intelligence psychometric assessor and has the ability to integrate behavioral science into the learning journey.