Delivering Constructive Feedback and Criticisms Effectively and Tactfully

Excelling in Delicate Conversations

Providing constructive feedback is a critical skill for enhancing workplace performance and fostering professional growth, yet it remains one of the most challenging interactions to navigate. The intricacies of balancing emotions, sensitivities, and effective communication make giving and receiving feedback a significant hurdle for many. However, when handled with tact and precision, constructive criticism becomes a powerful tool for driving improvement, building trust, and cultivating a positive work environment.

Transforming Feedback into Opportunities

This transformative workshop equips participants with the essential techniques to deliver feedback confidently and tactfully, ensuring it leads to positive change. Learn how to address challenging behaviours while maintaining respect and professionalism, empowering your team to thrive. Through practical strategies, interactive activities, and actionable insights, participants will master the art of delivering feedback that inspires growth, strengthens relationships, and drives organizational success.

How to Deliver Constructive Feedback Tactfully to Your Peers and Colleagues

Upon completion of the course, learners will be able to:

• Understand the right timing and context for delivering constructive feedback.
• Learn to prepare and plan effectively for feedback sessions.
• Identify the appropriate setting and atmosphere for meaningful conversations.
• Master the steps for delivering feedback tactfully and minimizing negative emotional impact.
• Develop strategies for setting actionable goals and following up to ensure continuous improvement.

To learn snippets of how you can provide negative feedback that doesn’t hurt, click here.

For those who want to effectively communicate with confidence to get their points across and be heard positively and respectfully:

• executives
• supervisors
• managers
• individuals

“Good use of activities to draw the learning points. Trainer is good in engaging everyone and got all to share and participate.” – Alina Ng, Admin Executive for Banking Services

“The different tools used helped us to conduct feedback in a more positive way and more receptive to the staff especially when dealing with issues. It gave us the confidence and more approachable towards giving feedback to the staff.”

– Kenneth Wu, Assistant Retail Sales Manager

“Ivan is knowledgeable and well-prepared… He is able to effectively answer everyone’s questions.” – Ms Ong Li Sa, Senior Supervisor for Retail Chains

 Mr Ivan Phua – Certified Advanced Behavioral Analyst and Leadership Coach

Ivan Phua is a highly accomplished trainer and Certified Advanced Behavioral Analyst, recognized for his dynamic approach, deep expertise, and ability to inspire individuals and teams to achieve exceptional results. With a proven track record in leadership development and behavioral analysis, Ivan has built a reputation for delivering impactful training that fosters trust, collaboration, and organizational success. His engaging presence and relatable communication style enable him to connect with diverse audiences, equipping them with practical tools to thrive in their roles.

As a seasoned professional, Ivan is dedicated to empowering individuals to unlock their full potential through a culture of growth, innovation, and proactive problem-solving. His workshops emphasize actionable strategies for tackling challenges, driving improvement, and achieving meaningful outcomes. Ivan’s contributions have earned him recognition as a sought-after speaker at conferences and events, where he is known for his professionalism, integrity, and ability to leave a lasting impact. With his expertise and passion, Ivan continues to transform individuals and teams, guiding them toward excellence and sustained success.