Change Leadership: From Resistance to Acceptance

Mastering Change Leadership with Kotter’s Proven Framework

In the modern workplace, the ability to lead change effectively is essential for sustaining growth and driving innovation. This programme is designed for organisational leaders and appointed change agents who must navigate the complex realities of transformation. Anchored in Kotter’s globally recognised 8-Step Change Model, participants will be guided through each stage of successful change — from creating urgency to anchoring new approaches within organisational culture. Through this structured and practical framework, participants will gain a deep understanding of how to apply change leadership principles to their unique organisational challenges and drive meaningful, lasting transformation.

Overcoming Resistance and Inspiring a Compelling Vision for Change

One of the greatest barriers to successful change is employee resistance, and effective mitigation begins with understanding its root causes. Participants will learn how to identify early signs of resistance and apply practical strategies to turn potential roadblocks into opportunities for growth and engagement. The programme also emphasises the importance of crafting a compelling and clear change vision that resonates with employees and aligns them with organisational objectives. Participants will further explore techniques to empower and engage their workforce, fostering a culture of collaboration and innovation that sustains change beyond implementation.

This programme is especially suited for leaders driving change at a strategic level, supported by teams executing operational change on the ground.

At the end of this programme, participants will be able to:

• Understand Kotter's 8-Step Change Model and its application in change leadership.
• Identify and address the key factors contributing to resistance to change.
• Develop skills to create and communicate a compelling and actionable vision for change.
• Learn techniques to empower and engage employees, fostering a collaborative environment.
• Create a tailored action plan to implement, sustain, and institutionalize change within their organization.

Learning Methodology

Interactive and experiential trainer-led workshop with participant-led small group discussions and case studies.

This course is perfect for:

• Senior Leaders, Managers, and Team Leaders looking to support organizational change initiatives effectively.
• HR Professionals and Business Leaders aiming to develop strategic insight into proactive change management.
• Change agents responsible for driving transformation and fostering a competitive edge for their organizations.

"Daniel uses real cases from trainees and his own experience to make every concept easy to understand. His reflections throughout the session really helped anchor the learning. The most useful part of the workshop was the course materials — clear, practical and immediately applicable." — Tan Wei Yong

"Trainer is an experienced trainer who explains concepts with relevant, real-world examples. He makes the session easy to follow and practical for work. The most useful section for me was learning how to craft a strong vision to drive change." — Low Chee Hsiun, Immigration & Checkpoints Authority

"Daniel explains ideas clearly and keeps the class engaged from start to end. The most useful part of the course was the content structure — simple, direct and easy to apply at work." — Jeremy, ICA

"The trainer is able to explain complex concepts in a simple and relatable way. I found the change-management section especially useful, something every middle manager should know." — Nor Akidah Binte Hashim, ICA

"Daniel is very knowledgeable and confident in the subject. The most useful part for me was learning how to transform resistance into acceptance." — Koh Pei Boon, MHA

"Professional, friendly and very knowledgeable — Daniel facilitated the session smoothly. I appreciated the moments he gave us to pause, rethink and reflect. That reflection segment was the most useful for me." — Monica Koh Geok Moi, ICA

"Very engaging trainer who kept us interested throughout the session. The most useful part was learning how vision, clear communication and different stakeholder needs all tie together in change management." — Muhammad Nagib, ICA

"Daniel builds good rapport with participants and explains concepts clearly. The reflection exercises in each section were especially useful." — Chee Wai Keong, ICA

"He explains ideas well and makes them easy to apply. The most useful part for me was ‘Enable Others to Act’ — very actionable and relevant." — Gwee Gwee Choon, ICA

"Clear, in-depth explanations with strong real-life relevance. The section on identifying stakeholders was the most useful to me." — Zhang Yuguang, ICA

"Daniel contextualizes every concept effectively so it makes sense for our work environment. Honestly, every section was useful for me."— Lee Jin Yuan, ICA

"Trainer was relatable and good use of examples, especially Change models."

"He had vast work experience, showed us tools and techniques, and had strong knowledge."

Daniel Lee – Change Leadership Specialist and Learning & Development Expert

With over 20 years of professional experience across Australia and Singapore, Daniel Lee is a highly accomplished leadership coach and trainer who specializes in guiding individuals and organizations through successful change initiatives. His expertise stems from a diverse career in public service, manufacturing, professional services, facilities management, and banking and finance, with a core focus on Learning and Development.

Daniel has delivered impactful in-house and public programs for renowned organizations, including Accenture, American Express, Bank of Singapore, Standard Chartered, and DHL, among many others. Known for his practical approach, Daniel leverages globally recognized frameworks such as Kotter's 8-Step Change Model to provide participants with actionable strategies tailored to their unique challenges.

Daniel believes that effective change leadership requires a deep understanding of both organizational dynamics and human behavior. His workshops empower participants to transform resistance into acceptance, enabling leaders to build resilience, align their teams, and drive sustainable success.