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Apr 2018

Basic Counselling Techniques: A Beginners Tool Kit

Course Information

Start Date12 Apr 2018, Thursday
End Date13 Apr 2018, Friday
Time09:00 am
Venue100 Orchard Road, Hotel Concorde
Fee$980 Inclusive of 2 coffee breaks, light refreshments and buffet lunch
Contact6822 8596
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Many people think that counselling skills are something to be reserved for mental health professionals. Counselling skills are very useful for the workplace, where work and various personal challenges can affect the well-being of individuals. Appropriate help provided to a co-worker who is in need of emotional support is important to alleviate negative emotions, and help prevent the problem from further escalating.


This two-day interactive workshop uses a hands-on approach to equip participants with basic counselling skills and knowledge to offer appropriate support to fellow coworkers in the workplace. As a life raft for beginners, this workshop provides a framework on how to organize your approach to the initial phase of counselling and navigate even rough counselling waters with competence and assurance.

Introducing you to the basic principles and practice of counselling, this workshop is the ideal starter for any counselling trainee, student, educator, social worker, volunteer or practitioner learning about the research process for the first time.

Key Takeaways

Practical Skills and useful tips for all Counsellors and coaches. Upon completion of this workshop, participants will be able to:

  • Understand the difference between counselling and counselling skills
  • Define the skills required in a helping relationship
  • Understand how to create a conducive listening environment
  • Demonstrate active listening and responding skills
  • Recognize the symptoms of depression and anxiety disorders
  • Create rapport and show empathy to someone in distress
  • Be aware of the referral procedure to a professional counsellor
Who Should Attend?

Professionals working in Organisations, Line Managers, Supervisors, Team Leaders, HR practitioners, concerned Co-workers, therapist.

It is also highly recommended for officers and executives working in VWOs and everyone who would like to equip themselves with skills and knowledge on how to help your loved ones.


Karen has more than 20 years of experience as a counselor, she has worked in the Ministry of Community Development and Sports as a Senior Probations Officer & Aftercare Officer. She also served as a Counselor in many organisations and also in the Ministry of Education. She also worked as a Counselor for the Kobe Kansei Hospital providing talks and seminars for teachers and parents at the international schools

Karen holds a Joint Honors Degree in Social Policy and Sociology from the University of Hull (UK), and a Masters of Social Science Degree in Social Works from the National University of Singapore. She also obtained a Graduate Diploma in Expressive Therapy from Queensland Australia and a Graduate Advanced Diploma in Children with Special Needs from NIE.

Karen has worked in various settings, which include school counseling, medical social work, private counseling, and teaching. Her areas of interest include Youth counseling, Special Needs Education, Marital and Mental health.  She takes a holistic approach to counseling. This multidimensional approach combines the best features of life coaching, psychotherapy, relationship counseling, mind-body healing and spiritual growth. Karen is married with two wonderful kids.


Day 1:

  1. Challenges at the Work Place
  2. Introduction to basic counselling skills
  3. Attending and listening skills
  4. Responding and questioning skills
  5. Understanding anxiety disorders
  6. Understanding depression


Day 2:

  1. Introduction to cognitive-behavioural therapy
  2. Ethical issues in Counselling
  3. Referral to mental health professionals
  4. Self-care