November 24, 2020 Lessons from Our Customers – Turning Customer Complaints into Our Opportunities Customers are often frustrated by perceived insincere responses to their complaints. Customer complaints often come Read More
November 9, 2020 Unlock Your Creativity, Boost Your Memory, Change Your Life Using Mind Map Mind Mapping is a very useful procedure that helps you create plans and Read More
October 6, 2020 How to Write a Standard Operating Procedure (SOP): More Than a Simple Process A Standard Operating Procedure (SOP) is a set of written instructions that Read More
September 30, 2020 Understanding Body Language: 55% of Communication (Prof Albert Mehrabian) Body language refers to the nonverbal signals that we use to communicate. Read More
September 1, 2020 How To Improve Your Pronunciation And Talk Like A Pro? Do you sometimes find it difficult to make yourself understood – even Read More
August 14, 2020 The Only Secretarial Course You Need to Be a Super Administrator or Secretary As a modern-day secretary/ personal assistant/ administrator, you will have to take Read More