November 24, 2020

Customers are often frustrated by perceived insincere responses to their complaints. Customer complaints often come

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November 9, 2020

Mind Mapping is a very useful procedure that helps you create plans and

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October 6, 2020

A Standard Operating Procedure (SOP) is a set of written instructions that

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September 30, 2020

Body language refers to the nonverbal signals that we use to communicate.

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September 1, 2020

Do you sometimes find it difficult to make yourself understood – even

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August 14, 2020

As a modern-day secretary/ personal assistant/ administrator, you will have to take

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