Innovation and Design Thinking
With disruption imminent in business and our daily lives, knowing how to innovate is crucial for an organisation’s survival. Design Thinking provides a solution-based approach to solving problems.
This 4-Hour Self Paced E-Learning course is designed and taught by Mark Stuart, an experienced coach who trains accelerators and incubators, governments, and MNCs on Innovation & Design Thinking. You will learn how to solve problems and challenges through the application of the design thinking framework, and learn how to drive innovation and creativity at work.
- Understand the barriers to innovation and how to overcome them
- Learn how to solve problems and challenges through design thinking
- Design Thinking: Discover the systematic innovation process
- Apply the Design Thinking Framework to challenges at work and come up with a new product/service
Master Trainer & Top Virtual Presenter in Asia: Mark Stuart
Certified Virtual Presenter
Certified Speaking Professional Member of Asia Professional Speakers – Singapore (top 15% of global speakers)
Certified in Design Thinking & Innovation by MIT
Professional Member of Asia Professional Speakers – Singapore
Group Representative – British Chamber of Commerce Singapore, Entrepreneur & Small Business Committee
Mark is a sought-after international speaker, corporate trainer and executive coach and works with over 220+ MNCs, government agencies, and universities in Innovation, Leadership and Soft Skills.
Mark is a Certified Speaking Professional (CSP) – one of only 15% of speakers globally with this qualification – the speaking profession’s highest earned designation, based on revenue, bookings and performance. Mark is one of a handful of speakers/trainers in Singapore with this accreditation.
As of June 2020, Mark is also a Certified Virtual Presenter – one of the first few speakers/trainers located in Asia who has been accredited to run virtual presentations, speeches and virtual training.
Mark is also the recipient of the ‘Future of Work’ award at the 19th Annual Business Awards from the British High Commissioner to Singapore, Scott Wightman and Mr. Chan Chun Sing, Singapore’s Minister of Trade & Industry. Prior to training, Mark had 15 years of international management and investment banking experience in the UK, Australia and Asia for Morgan Stanley, Schroders, Goldman Sachs, Abbey National and Salomon Brothers. In these roles, he was a Global and Regional department director, and managed teams from Singapore, China, India and Japan. Mark designs and delivers Anagram’s soft-skills, leadership, management, and new graduate training courses for banks and MNCs in Asia. He is also an Executive Coach for business leaders in Asia. Mark has led large award-winning international teams across 3 continents. This exposure has allowed him to see first-hand what works and what doesn’t in a multicultural workplace. His experience leading rapid growth and extensive change gave him invaluable experience in building teams and increasing employee engagement.
Mark’s training methods are highly interactive and focus on strategies and personal goals that can be implemented in the workplace immediately, delivering instant return on investment. Mark graduated from the University of Surrey with a Bachelor of Science in Business Economics and Computing. In his free time, he enjoys sailing, travelling and current affairs. He is also a CSP member of the prestigious Asia Professional Speakers – Singapore and the Singapore Human Resources Institute.
MODULE 1: Introduction to Innovation in Singapore and Asia
1.1 An introduction to the 4 different types of innovation
1.2 What’s holding back innovation in Singapore and beyond
1.3 Design Thinking and three key innovation challenges
1.4 An introduction to the Design Thinking Framework
MODULE 2: Empathise
2.1 Identifying your users
2.2 User Interviews and Ethnographic Research
2.3 Creating personas
2.4 User Journey Mapping
MODULE 3: Define
3.1 Synthesising your research and drawing out insights
3.2 Creating a Point of View (POV)
3.3 Generating How Might We (HMW) questions
MODULE 4: Ideation
4.1 Brainstorming principles to ensure success
4.2 Rapid ideation exercises to drive creativity
4.3 How to select the best idea for prototyping
MODULE 5: Prototyping
5.1 Low vs high fidelity prototypes
5.2 Different prototyping methods for every occasion
5.3 Completing the solution sheet for complete analysis
5.4 Processing iterations to your prototype
MODULE 6: Testing and Next Steps
6.1 Testing your prototypes with your users
6.2 How to collect and process your feedback
6.3 Next steps after Design Thinking
6.4 Common challenges faced implementing Design Thinking and how to overcome them