Unlock The Power of Feedback to Influence Behaviours, Drive Change & Improve Performance

Unlock the Power of Feedback to Drive Change and Improve Performance

Many managers find it frustrating when their teams fall short of expectations despite ongoing efforts. The problem often lies in treating feedback as a rare, formal process instead of a continuous opportunity to influence behavior and drive growth. This workshop equips leaders with the skills to make feedback an integral part of their leadership style, fostering improvement, strengthening team dynamics, and cultivating a culture of continuous learning and innovation.

Transform Feedback from Formality to Opportunity

Participants will learn actionable strategies to deliver feedback that inspires change and enhances performance. The course provides practical resources, including scripts, templates, and checklists, to ensure feedback is timely, constructive, and impactful. By mastering these techniques, you’ll unlock the potential of your team, illuminate blind spots, and create an environment where growth and success thrive.

By the end of the workshop, you will learn:

• Identify Opportunities for Feedback: Recognize various opportunities to apply feedback effectively, fostering consistent behavior change within their teams.
• Explore Feedback Styles and Techniques: Understand different styles, forms, and techniques for delivering feedback, enabling participants to find their preferred method suitable for various contexts and situations.
• Utilize Repeatable Frameworks: Implement easy-to-follow frameworks that simplify the feedback process and ensure clarity and effectiveness in communication.
• Cultivate a Positive Team Culture: Develop strategies to build a supportive team culture that encourages open communication and collaboration, leading to improved team dynamics.
• Achieve Exceptional Results: Leverage feedback as a tool to drive performance and achieve exceptional results within the team, enhancing overall productivity and engagement.

Learning Methodology

This course is designed to equip participants with practical feedback styles, techniques, and frameworks to make giving feedback simple and effective. Learn how to tailor feedback for different workplace outcomes, apply proven techniques, use the Feedback Playbook to ease emotional challenges, and leverage the behavior change equation for impactful results every time.

This course is ideal for:

• Managers, Team Leaders, and Supervisors seeking to enhance their ability to give constructive feedback that drives performance and behavior change.
• HR Professionals and Trainers looking to foster a feedback-driven culture and improve communication within teams and organizations.
• Professionals Across All Levels who want to master practical techniques for delivering feedback effectively and confidently in any workplace situation.

In a very workshop conducted for a group of 50 middle to senior managers in a Tech Company in Singapore:

50% of respondents answered 9/10 and above to the question, “How likely are you to actively use the principles and techniques learned in this session?”

• 100% of respondents responded 7/10 and above to finding the content relevant to their role as a manager
• 75.8% of respondents answered 9/10 and above to the question “After the training, I feel more confident as a manager to build more effective relationships at work”.

Some specific feedback received was:

“The most valuable part of the session was the importance of being authentic to oneself before communicating it to a direct report. It was helpful to have actionable tips to follow during difficult conversations”

“Having a framework and a guide to follow while giving feedback was helpful. Also learning ways to work around different problems productively.”

Zi Kit Toh: Expert in Emotional Agility, and Mental Wellness Coach

Zi Kit Toh is a distinguished expert in leadership, emotional agility, and company culture, recognized for his impactful contributions as a speaker, trainer, and facilitator. With a background in psychological services, Zi Kit has developed a unique ability to foster trust and facilitate effective conversations in high-stakes environments. His experience includes leadership roles in university wellbeing, where he served on the Education Board of Monash University, shaping policies that enhance student wellbeing. Following his tenure in academia, he transitioned to People & Culture consulting at KPMG before founding Emote, an organization dedicated to equipping individuals and organizations with practical, people-centric skills essential for success.

Zi Kit excels at translating complex concepts into actionable strategies that empower leaders to implement meaningful changes within their organizations. As a recognized LinkedIn Top Voice for his insights on leadership and company culture, his expertise has been featured in prominent media outlets such as CNA938, HerWorld Magazine, and Campaign Asia. In addition to his corporate training endeavors, Zi Kit co-founded Bros Before Woes, a men’s mental health initiative aimed at redefining masculinity in modern society. His passion for teaching and deep understanding of emotional dynamics enable him to provide leaders with relevant strategies that are easy to apply, fostering thriving work environments and enhancing overall performance.

Zi Kit’s expertise lies in translating high-level concepts into actionable strategies, enabling leaders to seamlessly implement meaningful changes in their organizations and leadership styles. Recognized as a LinkedIn Top Voice for his thought leadership on leadership and company culture, his insights have been featured in prominent platforms like CNA938, HerWorld Magazine, and Campaign Asia. Beyond corporate training, Zi Kit co-founded Bros Before Woes, a men’s mental health company redefining masculinity in progressive societies. His passion for teaching, combined with his practical understanding of emotions and relationships, empowers leaders to adopt relevant, easy-to-apply strategies for thriving both at work and in life.