Middle Manager’s Guide: Practical Strategies to Lead, Coach, and Inspire

The Challenge of Middle Management

Middle managers face one of the toughest jobs in any organisation. Promoted for their technical performance, many are suddenly expected to lead teams, manage conflicts, and deliver results — often without the right guidance or training. This shift demands a new set of skills and a fresh mindset to succeed.

A Practical, Hands-On Workshop

This 2-day workshop equips participants with practical tools to build confidence, lead teams effectively, and influence upwards with clarity. Through frameworks, role-play practice, and guided reflection, participants will strengthen their leadership abilities. By the end of the programme, each manager will leave with a personal 90-day leadership action plan they can apply immediately in their role.

By the end of the workshop, you will be able to:

• Identify the key mindset shifts required to transition from individual contributor to people leader.
• Apply communication strategies to set expectations, give feedback, and handle conflict.
• Demonstrate practical delegation and coaching skills to motivate team members.
• Develop strategies to manage upwards and balance competing demands.
• Build resilience and design a personal action plan to sustain long-term effectiveness.

Learning Methodogy

• Interactive learning through case studies and group discussions.
• Role-play practice with peer and trainer feedback.
• Reflection and journaling to build self-awareness.
• Coaching practice in pairs/triads for hands-on application.
• Practical templates & tools (delegation checklist, feedback scripts, 90-day action plan).

This course is perfect for:

• Newly promoted or aspiring managers.
• Middle managers facing challenges in people leadership.
• Senior executives who want to strengthen their team management skills.
• HR leaders looking to prepare high-potential staff for leadership roles.

“Finally, a workshop that speaks to the real challenges managers face — not just theory but tools I can use the next day.”

“The role-play and coaching practice helped me gain confidence in handling tough conversations.”

Adele Chia is a seasoned business leader and educator with over 20 years of experience leading multicultural teams across Asia. She has held CEO roles in Singapore and Vietnam, turning around businesses and building future-ready leaders. As a certified trainer and coach, she is known for her practical, human-centered approach to leadership development.