Super Secretaries’ And Power Administrators: Elevating Your Administrative Edge

Elevate Your Administrative Game!

At the core of every successful organization lies a dedicated team of secretaries and administrators—unsung heroes who bring order to chaos and transform vision into reality. These professionals are the linchpins that ensure smooth operations, seamlessly managing critical tasks and communications while embodying resilience and grace under pressure. More than just the backbone of an office, they are its dynamic heart, keeping processes running and enabling excellence at every turn.

With challenges like orchestrating schedules, managing stakeholders, and overseeing seamless office operations, the administrative profession demands a unique blend of precision, anticipation, and adaptability. But why settle for being efficient when you can redefine excellence?

Step Into Your Power!

This transformative one-day workshop is designed exclusively for PAs, Senior Secretaries, Office Managers, and Executive Assistants, equipping them with cutting-edge tools to amplify their effectiveness. Participants will master advanced administrative techniques, cultivate emotional intelligence, and develop the resilience needed to thrive in demanding environments. By elevating their skills, they’ll not only meet but exceed expectations, positioning themselves as indispensable assets to their organizations.

Upon completion of the course, learners will be able to:

• Master Administrative Techniques: Leverage modern tools and strategies to excel in administrative tasks.
• Harness Emotional Intelligence: Navigate workplace dynamics with heightened empathy, self-awareness, and relationship management skills.
• Elevate Communication Skills: Craft compelling and professional written and verbal communications.
• Anticipate and Adapt: Proactively address potential challenges and develop innovative solutions.
• Cultivate Resilience: Manage stress effectively and maintain a positive outlook in high-pressure situations.

Learning Methodology

30% of the workshop is dedicated to: 

• Delving into foundational concepts and theories. 

• Insights into best practices from our expert trainer. 

• Engaging video-based lessons.

70% of the workshop emphasizes: 

• Active participation through role-playing exercises, followed by constructive feedback and evaluations. 

• Collaborative group discussions and presentations. 

• Open forum dialogues. 

• Interactive experiences and hands-on activities

This secretarial program is exceptionally tailored for motivated executives, professionals, and high-ranking officials eager to elevate their expertise and refine their competencies. It caters to: 

• Personal Assistants and Secretaries: Professionals aiming to enhance their administrative expertise.
• Executive Assistants and Office Managers: Leaders seeking to refine their strategic and operational skills.
• Administrative Professionals Across Industries: Individuals committed to achieving excellence in their roles.

"Diana's friendly and professional demeanor created a positive learning environment. I gained valuable insights, particularly on the importance of empathy in communication."

- Lim Suan Suan, Personal Assistant, MSF (2024)

"The trainer's enthusiastic and experienced approach made the session enjoyable. The emphasis on empathy and the sharing of real-life experiences from participants were particularly insightful."

- Joanne Sim, Personal Assistant, Standard Chartered Bank (2024)

"The trainer's knowledge and ability to adapt the course to our specific needs were impressive. The training on giving and receiving feedback was particularly valuable."

- Victor, Assistant Manager, Singapore Sports School (2024)

"Diana listen to our needs and has catered the course so that we can learn efficiently and useful. The focus on emotional intelligence was particularly relevant and beneficial."

- Mei Jin, Admin Executive, St Joseph Institutional International Elementary School Ltd (2024)

Personal Development and Wellness Coach - Diana Rahman

Diana Rahman is a seasoned corporate trainer, personal development coach, and image consultant with over 23 years of experience transforming professionals into high-performing individuals. As an ICF ACC-trained coach and former banking professional, Diana seamlessly blends her corporate expertise with her passion for soft skills development.

Diana has conducted training programs for diverse industries, focusing on Professional Image Presentation, Business Communication, Leadership Skills, Stress Management, and Customer Service Excellence. Her high-impact sessions include projects such as a 10-day bootcamp for La Digue Lodge in Seychelles, where she led team building and customer service training initiatives.

Awarded the Promising Star Trainer accolade in 2012, Diana is celebrated for her dynamic presentation style, which engages participants from financial, hospitality, healthcare, and creative industries. She is also a certified memory trainer under Alan Yip, equipping professionals with advanced study and memory techniques.

Beyond her training expertise, Diana is a co-founder of an IT company specializing in corporate branding and web development. Her entrepreneurial spirit shines through in her Amazon #1 bestseller book, Venus Rising: The Phoenix Awakens, which shares her journey of resilience and success. Diana’s unwavering commitment to empowering professionals makes her a highly sought-after coach and trainer.