Super Secretaries’ And Power Administrators: Elevating Your Administrative Edge

Elevate Your Administrative Game!

Dive into the heart of any thriving organization, and you'll find Secretaries and Administrators working their magic. These are the unseen orchestrators, the maestros who turn chaos into harmony. Their silent dances move projects forward, shape successes, and craft stories of excellence. They don't just form the backbone; they're the very soul of the workplace.

Each day presents a multitude of challenges – from coordinating crucial meetings and seamlessly managing communications, to ensuring that the office is in perfect order. It's not just about knowing where everything is, but about mastering the art of multi-tasking with flair. It's about anticipating needs before they arise and finding solutions before problems even manifest.

But why just be efficient when you can be exceptional?

Step into Your Power!

Designed for PAs, Senior Secretaries, Office Managers, and Executive Assistants, this one-day intensive course will provide you with a comprehensive toolkit of advanced skills to amplify your performance. From harnessing emotional intelligence to crafting impactful emails, and mastering the resilience required in dynamic environments, we aim to refine and redefine your capabilities.

Upon completion of the course, learners will be able to:

• Master Administrative Techniques: Effectively utilize modern tools and strategies tailored for the administrative profession.
• Harness Emotional Intelligence: Recognize and understand emotions in themselves and others, and use this awareness to manage their behavior and relationships effectively.
• Elevate Communication Skills: Draft compelling emails and correspondences, ensuring clarity, precision, and professionalism in every interaction.
• Anticipate and Adapt: Predict potential challenges in the workplace and craft proactive solutions, ensuring seamless operations.
• Multi-task with Efficiency: Prioritize tasks, manage time better, and enhance productivity without compromising quality.
• Cultivate Resilience: Develop techniques to manage stress, maintain a positive outlook, and rebound from challenges with even greater vigour.
• Forge Stronger Relationships: Build and maintain rapport with colleagues, superiors, and external partners, fostering a harmonious work environment.
• Lead and Collaborate: Take initiative in team projects, demonstrate leadership when necessary, and collaborate effectively to achieve common goals.

Learning Methodology

30% of the workshop is dedicated to: 

• Delving into foundational concepts and theories. 

• Insights into best practices from our expert trainer. 

• Engaging video-based lessons.

70% of the workshop emphasizes: 

• Active participation through role-playing exercises, followed by constructive feedback and evaluations. 

• Collaborative group discussions and presentations. 

• Open forum dialogues. 

• Interactive experiences and hands-on activities

This secretarial program is exceptionally tailored for motivated executives, professionals, and high-ranking officials eager to elevate their expertise and refine their competencies. It caters to: 

• Personal Assistants and Secretaries. 
• Newly appointed supervisors and management trainees. 
• Officers in Executive and Administrative roles. 
• High-tier personnel in governmental entities looking to enhance their capabilities. 
• Executive Assistants and Office Managers.

Personal Development and Wellness Coach - Diana Rahman

Diana Rahman is an ICF ACC trained coach and a successful Image Consultant & Style Coach having spent 10 years with Jill Lowe International. She has since been a corporate trainer for 23 years. After 6 years as a former professional in the banking industry, Diana made a vital switch and pursued her passion in helping others in Soft skills Development. Diana has done countless corporate programs, training executive officers and uniformed staffs on the importance of Professional Image Presentation, Business Writing, Business & Social Etiquette, Verbal & Non-Verbal Communication, Leadership Skills, Stress Management and Customer Management Skills.

One of her key achievements is a 10-day Bootcamp, where she conducted Team building, Customer Service Excellence and Motivation project for all the staffs of La Digue Lodge in Seychelles. In 2012, she was awarded the Promising Star Trainer award by Celebrate Life Holdings Pte Ltd. She gained her experience as a recognized consultant and public speaker from various major events, managing large groups of audience. Her very engaging style of presentations and 'live' demonstrations reach out and connect to audiences of various backgrounds, from financial, hospitality and creative industries to healthcare professionals and students.

Diana is also a Memory Trainer, since 2012, and was trained by Alan Yip - founder of Mind Edge and Chief Trainer of the Singapore Memory Team. Under his wing, she teaches participants of various proficiencies in study skills, memory techniques, Goal setting, Note-Taking, Study Personality, amongst others.

She is also the co-founder of an IT company that specialises in web development, mobile applications and corporate branding.

In 2021, her co-authored the book Venus Rising: The Phoenix Awakens, where she talks about her trials and tribulations, and the rise of women in entrepreneurship. In 2022, the book became an Amazon #1 bestseller.