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Aug 2021

Stand Up for Yourself: Developing Assertiveness Skills (LIVE Stream)

Course Information

Start Date12 Aug 2021, Thursday
End Date12 Aug 2021, Thursday
Time09:30 am to 04:30 pm
VenueOnline LIVE Stream via Zoom
Fee$580 (Excluding GST) Inclusive of e-materials and e-certificate
Contact6720 3333 (Ms Rina) training.aventis@gmail.com
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LIVE Stream

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Course Schedule

01 Oct 2020 (Thu) Confirmed Run

14 Apr 2021 (Wed) Confirmed Run

12 Aug 2021 (Thu)

Your Challenge: Unable to Say NO, Avoiding Confrontation and Giving In Easily

Lack of assertiveness, confidence, and interpersonal skills is a major obstacle to success and job satisfaction. Assertiveness is a critical trait for supervisors, managers, and anyone with authority over others. Assertiveness is simply the ability to stand up for yourself without stepping on anyone else’s toes. It is the ability to ask for what you want, to say “no” to protect your time and resources, and to deliver messages that might make others uncomfortable but nevertheless need to be said. Those who can assert themselves communicate more confidently and clearly, enjoy more fulfilling relationships with others, and are more effective at work.

Our Solution: Develop Assertiveness Skills to Supplement your Technical Skills

Many people believe that assertiveness is a personality trait, and that those who have it will naturally get ahead in life. But people are not born assertive. Fortunately, anyone can learn to increase self-esteem, self-confidence, and develop an assertive personality that will bring success in the workplace—for themselves and their organization. A practical and interactive workshop for anyone who has the technical skills for success on the job, but has not advanced because of inadequate skills in dealing with bosses, clients, vendors, colleagues, and even subordinates.

Key Takeaways - Stand Up for Yourself: Communicating with Authority, Tact and Impact

Let Internationally Renowned Communication Coach, Mr. David Goldwich help you to:

  • Understand the importance of assertiveness on and off the job
  • Enhance your self-esteem and self-confidence
  • Distinguish passive, assertive, and aggressive personality types
  • Learn assertive language patterns
  • Recognize passive, assertive, and aggressive body language and behaviors
  • Learn how to ask with confidence
  • Learn to say “No” without causing offense
  • Plan and conduct difficult conversations
  • Project confidence to people you meet
  • Converse with others confidently
  • Learn to speak up whenever you feel the need through the methodologies of Case Study, Presentation, Role Play, Team Work and Media Learning, etc.
Who Should Attend

This workshop is especially beneficial to managers, supervisors, executives, customer service personnel, administrators and officers who seek to manage and communicate assertively with others at work. It is also useful for any individual who has identified assertiveness as a personal and professional need.


“Overall experience has been good as I only started using Zoom this year. David knows the topic well and can guide individual participants with our role-play exercises. I would recommend this course for some of my colleagues who need to learn assertiveness skills.” Lek Hong,  Admin – NIE

“(Learning via Zoom) It was good for me. David is very knowledgeable in this area and I like the use of practical examples and questions that we could work on.” Yin Yin, Senior Executive – Chinese Development Assistance Council

“Trainer give explanation and time for discussion with group and video example on the topics. The contents of the course help in the daily course of work especially with the people I am liaising with be it colleagues or bosses.” Nurfadillah, Collator – SPF

Aventis Master Trainer: David Goldwich

David Goldwich is a “reformed” lawyer who is committed to helping people get what they want by teaching them how to be assertive, compelling, and persuasive communicators.

An engaging and provocative speaker, David uses humor and stories gathered from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. David has developed his own simulations, role plays, skits, and interactive sessions, which he uses to help participants learn and improve critical skills and behaviors.

David is the author of five books and hundreds of articles on communication, negotiation, developing confidence and assertiveness, and other business topics. He has MBA and JD degrees from American universities and practiced law in the United States for more than ten years.

David has conducted his training workshops for banks, tech companies, and other organizations and government agencies in the US, India, China, Singapore, Malaysia, and throughout Asia Pacific. He has been living in Singapore since 1999

Program Content/Outline

Developing Self-Esteem and Confidence

  • Improving Your Self-esteem
  • Becoming More Confident
  • I Feel / They See

The Assertiveness Spectrum

  • Distinguishing Assertive, Passive, and Aggressive Personalities
  • The Assertive Voice
  • Assertive Body Language and Behaviors
  • The Assertive Person’s Bill of Rights and Obligations

Developing Assertive Behaviors

  • How to Ask
  • How to Say “NO”
  • A Road Map for Speaking Up
  • A Three-Step for Delivering Assertive Messages