Innovative Problem Solving: Unlocking Creativity Through Design Thinking (Half-Day)

Unlocking Creativity Through Design Thinking

In today's fast-paced world, creativity and innovation are essential for addressing complex challenges. This half-day interactive workshop introduces participants to the design thinking process—a proven methodology for creative problem-solving that places the user at the center of the solution. Through engaging hands-on activities, participants will learn to empathize with users, clearly define problems, generate innovative ideas, and create quick prototypes to test and refine their solutions. This dynamic approach not only enhances individual creativity but also fosters a deeper understanding of user needs.

Empowering Professionals and Teams

Designed for professionals, team leaders, entrepreneurs, and anyone eager to unlock their creative potential, this workshop emphasizes collaboration, critical thinking, and the practical application of design thinking principles. By the end of the session, participants will be equipped with valuable tools and techniques to foster creativity and apply design thinking to real-world challenges in both personal and professional contexts. Attendees can expect to leave with enhanced problem-solving skills, improved collaboration within diverse teams, and practical insights to implement design thinking in their daily work or projects.

By the end of the workshop, you will be able to:

• Apply Design Thinking Principles: Implement the design thinking process in real-life contexts to creatively address challenges in both personal and professional settings.
• Generate Innovative Ideas: Develop and articulate innovative ideas, transforming concepts into tangible prototypes that can be tested and refined.
• Iterate Based on Feedback: Utilize constructive feedback to iterate and enhance solutions, ensuring they effectively meet user needs and expectations.
• Reframe Problems as Challenges: Shift your perspective to view problems as opportunities for creative exploration, fostering a mindset conducive to deep, thoughtful problem-solving.
• Engage in a Supportive Learning Environment: Experience the power of play and exploration in a non-judgmental setting, encouraging collaboration and the emergence of new insights through a blend of serious discussions and playful engagement.

• Individuals looking to improve their problem-solving and innovation skills in fields such as business, technology, design, education, and healthcare
• Those responsible for fostering creativity and driving innovation within their teams, seeking tools to enhance collaborative problem-solving
• People focused on creating new products, services, or solutions who want to apply design thinking to real-world challenges.

Andy was my UX instructor at General Assembly. He is definitely knowledgeable and experienced, but what I appreciated most was his effort to prepare additional resources (e.g. Miro templates) to facilitate our learning and application. During our projects with real world clients, he gave us space to apply our UX knowledge yet regularly checked-in with the team to provide guidance as needed. He is also very willing to share and provide career advice based on his personal experience. I truly appreciate it! ~ Jo-Ann Chen, Service Designer, Singapore Airlines

I have had the pleasure of being a student under Andy in the area of Enterprise Design Thinking, his delivery was top notch, material was well presented. He is very punctual and very discipline. Best of all he was able to eloquently relate real life scenario with the material taught, making it easily understandable ~ Ferdinand Fong, Senior Consultant, IT Security Manager at NCS Group

Andy handles the classroom very well and is highly proficient with the use of collaborative tools bring out the essence of the subject matter. ~ Adrian Phang, Senior Consultant

It was such a pleasure to attend IBM Enterprise Design Thinking conducted by Andy. He was always attentive, willing to understand student's problem, accommodating, and motivated. We worked on many hours of lecture together and projects together, and he is very applied and aims for high-quality work. Andy is smart and sharp in identifying what students are going through and he's always willing to help when you need it. He has excellent knowledge in EDT and application skill in subject matter. Also, Andy is the kind of person who does anything for the class's benefit. A great mentor and trainer! ~ Wai Meng Chan

Andy Chong - Expert in Design Thinking and Team Development

Andy Chong is a seasoned trainer, facilitator, and team developer based in Singapore, with a deep passion for design thinking that he has cultivated since 2007. Renowned for his expertise as a LEGO Serious Play facilitator, Andy has successfully crafted and delivered customized training sessions for a diverse range of organizations across both the private and public sectors. His workshops are meticulously designed to create a lasting impact, empowering participants to understand and apply design thinking principles in their professional and personal growth journeys.

With extensive practical experience and a commitment to excellence, Andy brings invaluable insights and engaging stories to every training session. He focuses on fostering an environment where participants can explore their creativity and collaborate effectively. By integrating serious discussions with playful methodologies, Andy ensures that attendees leave equipped with the skills necessary to drive meaningful change and achieve success in their respective fields.

PROFESSIONAL CERTIFICATIONS

• WSQ Advanced Certificate in Training and Assessment (ACTA) 
• Certified LEGO Serious Play Facilitator
• Certified Facilitator, Pro.Play Method 
• Certified Scrum Product Owner, CSPO 
• Certified Scrum Master, CSM 
• Certified Agile Coach, ICP-ACC 
• Certified IBM Enterprise Design Thinking Instructor 
• Certified Game Thinking Coach