Influence Under Pressure: Building Trust and Cooperation Without Burnout

Powered by Love Intelligence (LQ): a practical system for influencing people, building trust, and driving cooperation under pressure.

What Makes This Programme Different

Most leadership, influence, and service programmes treat these capabilities as separate skill sets. In reality, leaders experience them as one integrated challenge—especially under pressure. Influence Under Pressure stands apart by delivering a coherent human capability system that enables leaders to gain cooperation, build trust, and sustain performance without relying on authority, escalation, or force. Powered by Love Intelligence (LQ) and grounded in Care, Courage, and Connection, the programme equips participants with practical tools that work even when emotions run high, time is short, and formal authority is limited.

Why This Course — Why Now

Across government agencies and MNCs, leaders are facing rising resistance, declining service standards, fragile morale, and increasing burnout—despite established SOPs and processes. These challenges are not technical; they are human. Traditional programmes address leadership, influence, and service excellence in isolation, but in practice, these issues are deeply interconnected. Love Intelligence Mastery (LQ) integrates influence, leadership, and service into one practical, immediately applicable one-day programme—designed to deliver behavioural change that holds under pressure, not theory that only works in ideal conditions.

By the end of this 1-day program, participants will be able to: 

1. Influence people to cooperate and follow through without relying on authority or escalation 

Participants will apply Love Intelligence (LQ) tools to gain cooperation, alignment, and commitment—especially in situations where positional authority, hierarchy, or enforcement is limited. 

2. Reduce resistance, misunderstanding, and friction through clear, trust-building communication 

Participants will demonstrate practical communication techniques that increase psychological safety, clarify intent, and improve trust—resulting in smoother interactions and fewer repeated conflicts. 

3. Lead teams with confidence, emotional steadiness, and accountability under pressure 

Participants will apply LQ leadership behaviours to raise morale, address underperformance, and maintain standards without emotional escalation, fear-based control, or burnout. 

4. Handle difficult conversations, complaints, and service challenges calmly and professionally 

Participants will use the LQ Service Recovery and Emotional Safety tools to de-escalate tension, rebuild trust, and deliver consistent service outcomes in high-pressure situations. 

5. Integrate influence, leadership, and service into one practical, usable system 

Participants will apply a single coherent framework to internal teams, cross-department collaboration, and external stakeholder interactions—eliminating fragmented approaches and guesswork. 

6. Apply Love Intelligence (LQ) immediately through a structured 30-day action plan 

Participants will leave with a clear personal action plan and daily practices to embed Care, Courage, and Connection into their leadership behaviours, conversations, and decision-making at work.

This course is perfect for: 

• Officers and leaders in government agencies 
• Supervisors and managers in MNCs 
• Service leaders and frontline managers 
• Anyone required to influence outcomes without relying solely on authority 

Why Organisations Choose This Program 

Because it delivers: 

• Faster cooperation 
• Clearer communication 
• Stronger morale 
• Better service outcomes 
• Sustainable leadership behaviour 

In one day.

"Thank you for sharing your speech about Love intelligence on “Devastation when Love is used Wrongly” on 7th January 2026. Love: I enjoy listening how you share your love intelligence for people to understand how to love better to their family, friends and even nations. Gratitude: I’m grateful to you for taking effort in preparing for this talk as it’s a good reflection and reminder for me as a mum especially. Love your care courage and connection framework for people to hv better self awareness when they are showing love to self and others. Final thought: Impressive heartfelt presentation. Congratulations for a successful speech as I hear positive feedback after you shared with international audience." - Koh Kok Yan 

"Thanks a lot for great sharing the learning on applying "LQ Success in the AI Era" today! Thumbs up and this was probably the best relax learning webinar among the 3 or so others that you presented and attended by me in the past." - Victor Tan 

"Trainer Andy Ng is knowledgeable and style is enjoyable"

"Interesting Sharing and Examples" 

"Material easy to read and understand, good reference material"

"The concepts are a good reminder of what we can achieve"

"Useful tips applicable at work"

"Material easy to follow "

"Informative and interesting with several examples and illustrations"

"The course has given adequate examples to apply to real-life leadership lessons "

"The workshop is well organized with easy to follow material "

"The trainer is very lively and make the effort to engage his audience"

"Many life examples were given during the course for us to understand the content."

"With the good translation from the trainer Mr. Andy, it helps us a lot to understand"

Speaker, Trainer, Author, Coach and Presenter Andy Ng

Andy Ng brings 39+ years of professional experience across finance, leadership, and organisational development. He holds an Accountancy (Hons) degree from NUS and an MBA from Heriot-Watt University (UK). He previously served as Director of Finance, HR C Administration at a global network equipment company and worked with KPMG, Deloitte, DBS Vickers, and Chase Manhattan Bank. Since 1996, Andy has trained 13,468+ participants across 16 countries, including: Singtel, SATS, CapitaLand, NTU, SGH, ITE, PA, statutory boards, and over 500 organisations. He is the author and creator of Love Intelligence (LǪ) and 68 proprietary programs, known for translating human wisdom into credible, disciplined, and practical tools for corporate and government environments.