Effective Performance Management and Appraisal

Performance appraisal is one of the most dreaded processes for managers and employees. There has even been a movement to abolish performance appraisal as 5 companies continues to struggle using traditional performance reviews because they do not know what else to do. This module aims to equip students with effective performance appraisal techniques that will enable them to monitor and improve their organizational performance by using a performance plan that aligns organizational success to key goals and staff development more efficiently.

At the end of the module, you will be able to:

• Evaluate performance management philosophies and frameworks to incorporate fair, results-focused, and legally compliant performance assessment systems.
• Formulate performance management strategies that align with business objectives, market trends, and evolving workplace dynamics.
• Develop transparent communication strategies to engage stakeholders and effectively convey performance management outcomes.
• Apply SMART goal-setting and coaching techniques to enhance employee performance and career development. 

Accreditation & Assessment

• This course includes an assessment component to reinforce learning and application.
• It is accredited by IHRP (Institute for Human Resource Professionals).
• Upon successful completion, learners will be awarded an IHRP Skills Badge.

This course is designed for:

• HR professionals involved in performance management, employee engagement, and talent development.
• People managers, supervisors, and team leaders responsible for conducting appraisals and managing team performance.
• Learning & Development (L&D) specialists seeking to design or refine performance management frameworks.
• Business leaders and executives looking to align performance management with organizational goals and strategy.
• Employees aspiring to managerial roles who want to build competency in fair and effective appraisal practices.

"An outstanding workshop that provided a comprehensive approach to performance management. The blend of theory and practical application was perfect, and the trainer's expertise shone through.” 

- IT Director, Jabra 

“The trainer was engaging and knowledgeable, making complex concepts easy to understand. The integration of DISC profiles and motivational theories added depth to our understanding of performance management. The team left feeling inspired and equipped to drive performance improvements.”

- HR Director, PIL Group 

"The trainer's insights on performance management were transformative for our team. The practical techniques and interactive sessions equipped us with the tools to effectively manage and motivate our employees.”

- Regional HR Manager, Fujikin

CP Tham - HR Leader, Executive Coach, and OD Expert

CP is a highly experienced HR leader and consultant with over 15 years of experience in HR business partnering, talent development, and organizational development, particularly in Southeast Asia. His expertise spans across various sectors, including the civil service, multinational corporations, and technology start-ups, providing him with diverse insights into organizational needs. As a Professional Certified Coach (PCC) accredited by the International Coach Federation (ICF) and a Global Career Development Facilitator (GCDF), CP specializes in leadership coaching and performance management, having worked with high-profile clients such as Allianz, PSA Group, and RHB Bank.

He is also a Master Facilitator for SHRM in Southeast Asia and a part-time lecturer at NTU and SUSS, demonstrating his commitment to HR excellence. With an MSc in Industrial & Organisational Psychology, an MBA, and numerous certifications in HR and learning development, CP is recognized as an expert in his field. His qualifications include certifications from prestigious organizations such as SHRM, CIPD, and ATD, and he is skilled in a variety of methodologies such as LEGO® SERIOUS PLAY®, Immunity to Change, and the Kirkpatrick Evaluation Model.