Delivering Constructive Feedback and Criticisms Effectively and Tactfully

Excelling in Delicate Conversations

Effectively providing feedback and constructive criticism is a valuable tool when aimed at enhancing workplace situations. However, it stands as one of the most challenging endeavours, both in giving and receiving. Emotions and sensitivities often come into play, making the process intricate. Yet, within the realm of effectively handling and delivering constructive criticism lies the potential for profound learning and improvement. It's a skill that demands finesse and is considered a significant challenge for all.

Empowerment through Effective Feedback Delivery

Welcome to a transformative course designed to equip participants with the knowledge and skills necessary to excel in this intricate task. Constructive feedback, when administered correctly, empowers management to address behaviours, nurturing productive employees. Join this course to master the delicate art of feedback delivery and foster growth within your organisation.

How to Deliver Constructive Feedback Tactfully to Your Peers and Colleagues

Upon completion of the course, learners will be able to:

• Understand when feedback should take place;
• Learn how to prepare and plan to deliver constructive criticism;
• Determine the appropriate atmosphere in which it should take place;
• Identify the proper steps to be taken during the session;
• Know how emotions and certain actions can negatively impact the effects of the session;
• Recognize the importance of setting goals and the method used to set them;
• Uncover the best techniques for following up with the employee after the session.

To learn snippets of how you can provide negative feedback that doesn’t hurt, click here.

For those who want to effectively communicate with confidence to get their points across and be heard positively and respectfully:

• executives
• supervisors
• managers
• individuals

“Good use of activities to draw the learning points. Trainer is good in engaging everyone and got all to share and participate.” – Alina Ng, Admin Executive for Banking Services

“The different tools used helped us to conduct feedback in a more positive way and more receptive to the staff especially when dealing with issues. It gave us the confidence and more approachable towards giving feedback to the staff.”

– Kenneth Wu, Assistant Retail Sales Manager

“Ivan is knowledgeable and well-prepared… He is able to effectively answer everyone’s questions.” – Ms Ong Li Sa, Senior Supervisor for Retail Chains

Personal and Organisational Effectiveness Master Trainer and Certified Advanced Behavioural Analyst: Ivan Phua

Ivan Phua is an accomplished professional known for his engaging presence, in-depth knowledge, and unwavering drive to inspire success. With a recognized track record and esteemed reputation, Ivan consistently delivers exceptional results and is highly respected in his field.

Ivan's captivating presence fosters trust and collaboration, enabling him to build strong relationships and communicate effectively with diverse audiences. His in-depth knowledge and expertise in his specialized area allow him to make informed decisions and drive organizational success.

Driven by a relentless pursuit of excellence, Ivan sets ambitious goals and inspires individuals to reach their full potential. He fosters a culture of growth, innovation, and proactive problem-solving, empowering team members to embrace challenges and achieve extraordinary outcomes.

Ivan's exceptional work has earned him recognition and invitations to speak at conferences and events, solidifying his reputation as a respected professional. He is known for his professionalism, integrity, and the significant impact he makes through his work.

As a seasoned leader, Ivan excels in guiding high-performing teams, inspiring collaboration, innovation, and shared success. He empowers individuals to take ownership of their responsibilities and achieve outstanding results.

Ivan Phua is an engaging, knowledgeable, and driven professional who inspires success. With his captivating presence, expertise, and exceptional leadership skills, he consistently delivers exceptional results, leaving a lasting impact in his field.