A 2-Day User Experience (UX) Fundamentals Course

A 2-Day User Experience (UX) Fundamentals Course


Course Information

Start Date 16 Sep 2025, Tue
Start Date
End Date17 Sep 2025, Wed
Time9.00am to 5.00pm
Mode
FeeSGD 1,500.00 (excluding GST)
Contact Eunice | 6720 3333 | training.aventis@gmail.com
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  • Overview

  • Learning Outcomes

  • Who Should Attend

  • Testimonials

  • Trainer's Profile

  • Course Outline

Elevate Your Design Skills with Our UX Fundamentals Course

Are you looking to enhance your design skills and create impactful, user-centered experiences? Our 2-Day UX Fundamentals Course is designed to provide you with the essential tools and knowledge to master UX design. This comprehensive program will help you develop the expertise needed to conceptualize, plan, and implement strategies that improve user interaction and engagement with your product or service. By gaining deep insights into product performance and aligning your design with user needs, you’ll be ready to create intuitive, user-friendly experiences that resonate with your audience.

In-Depth Learning for UX Design Success

Throughout this course, you’ll explore a variety of essential topics that form the foundation of effective UX design. From an introduction to the principles of Design Thinking and problem-solving methods, to an understanding of user research, personas, and customer journey maps, you'll dive into the core elements that define exceptional user experiences. You will also learn about key frameworks like the UX Honeycomb, along with current market and technological trends. The course includes hands-on sessions with wireframing, prototyping, and usability testing, ensuring you leave with practical skills to apply immediately to your own projects.

Frequently Asked Questions On Our IBF Accredited Courses

What are the Subsidies available?

IBF Funding 

Eligible Singaporeans and PR can obtain up to 70% funding course fee subsidy support from The Institute of Banking & Finance (IBF) for our IBF-accredited courses.

The funding is capped at S$3,000 per candidate per course, subject to all eligibility criteria being met.

The IBF Standards Training Scheme (“IBF-STS”) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

For more information on the funding support, please visit: https://www.ibf.org.sg/home/for-individuals/skills-and-jobs-development/training-support/IBF-STS

NTUC UTAP 

Our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $250 per year).

Can I use SkillsFuture Credits to pay for the remaining course fee after funding?

SkillsFuture Credits are disbursed directly to training providers. For SFC-eligible courses, training providers will collect the nett course fees from applicants after deducting the SkillsFuture Credits used. Applicants must provide supporting documents as part of the claims submission process.

To submit your claim, log in to MySkillsFuture.gov.sg. Follow these steps to ensure a smooth process:

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Steps to Claim SkillsFuture Credits

  1. At the Time of Course Registration:
    • Inform your training provider that you intend to use your SkillsFuture Credits (partially or fully) for your course fees.
  2. Within 60 Days Before the Course Starts:
    • Submit your SkillsFuture Credit claim on the MySkillsFuture Portal with the required supporting documents:
      • Proof of payment (e.g., invoice or receipt).
      • Confirmation of course registration.
  3. After Submitting Your Claim:
    • Take a screenshot of the confirmation page on the MySkillsFuture Portal.
    • Send the screenshot immediately to training.aventis@gmail.com for verification.

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How to Submit Your SkillsFuture Credit Claim

    1. Log in to the MySkillsFuture Portal with your SingPass.
    2. Navigate to the SkillsFuture Credit page.
    3. Click “Proceed to Submit a Claim.”
    4. Under “View More,” select the enrolled course you want to claim for.
    5. Click “Submit Claim.”
    6. Enter your payment details and upload the required supporting documents.
    7. Click “Submit.”

By following these steps, you’ll ensure a seamless claims process and allow us to assist you efficiently.

Please note that SkillsFuture Mid-Career Support Credits are not applicable for this program.

Who is eligible for IBF funding support?

The IBF Standards Training Scheme ("IBF-STS") provides funding for training and assessment courses accredited under the Skills Framework for Financial Services.

This scheme is available for both self-sponsored and company-sponsored individuals.

Eligible Individuals:

  • Singapore Citizens or Singapore Permanent Residents, physically based in Singapore; and
  • Successfully completed IBF-STS accredited course (including passing all relevant assessments and examinations)

Eligible Companies:

  • Singapore-based Financial Institutions regulated by MAS (licensed or exempt from licensing by MAS)
  • FinTech firms certified by Singapore FinTech Association (SFA)

How do I obtain IBF funding support? Do I need to pay the full fee first?

This funding support works on a nett fee model.

This means that you will NOT need to pay the full fees, you will only need to pay the remaining course fees after IBF funding.

For Self-Sponsored:

You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore. You will only need to pay the course fees minus the funding support.

For Company-Sponsored:

You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore and working in an eligible company:

Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing)
Fintech companies that are registered with the Singapore Fintech Association

Your company will pay the course fees minus the funding support. For example, if you are eligible for 70% funding support for the direct training cost, the company will be paying the nett fees payable for company-sponsored participants.

Can NTUC Union members use UTAP to offset the remaining course fee after funding?

Yes, some of our IBF-accredited programmes are eligible for Union Training Assistance Programme (UTAP) Funding.

NTUC Union members can use UTAP to offset 50% of unfunded course fees 

The maximum claimable is capped annually at:

  • $250 for members below 40 years old
  • $500 for members aged 40 and above

For example: If your remaining course fees are $204, you can claim $102 with UTAP.

This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.

Are there any pre-requisites for these courses?

There are no pre-requisites for any of these courses.

Our IBF-accredited program is suitable for beginner-level participants across all industries and job functions.

Learners are required to have basic ICT skills.

What are the requirements to pass the course?

There are minimum attendance requirements for each course, which usually lasts 2 consecutive days from 9 am to 5 pm. There will also be an assessment component at the end of the course.

What are the types of payment methods?

Payment can be made via Bank Transfer, PayNow, Cheque. We will issue invoices for company-sponsored participants to process payment. 

What will I receive after my class?

You will receive the following after you successfully complete your training program:

  • E-cert for attendance
  • Digital open badge to showcase on Linked in profile

Are there Assessments for this course?


At the end of the course on the second day, there will be an assessment.

  • 9 MCQ (30 mins)
  • Capstone Project (60 mins)
  • Overall Passing grade: 70%

What is the proficiency level and CPD hours for this course?

  • Technical Skills and Competencies:

                     1)  Customer Relationship and Stakeholder Management – User Experience Design

  • Proficiency level: 3
  • CPD hours: 13 hours (only applicable for company-sponsored learners)

What are the Subsidies available?

IBF Funding 

Eligible Singaporeans and PR can obtain up to 70% funding course fee subsidy support from The Institute of Banking & Finance (IBF) for our IBF-accredited courses.

The funding is capped at S$3,000 per candidate per course, subject to all eligibility criteria being met.

The IBF Standards Training Scheme (“IBF-STS”) provides funding for training and assessment programmes accredited under the Skills Framework for Financial Services.

For more information on the funding support, please visit: https://www.ibf.org.sg/home/for-individuals/skills-and-jobs-development/training-support/IBF-STS

NTUC UTAP 

Our courses are eligible for Union Training Assistance Programme (UTAP) Funding. NTUC Union members can use UTAP to offset 50% of unfunded course fees (capped at $250 per year).

Who is eligible for IBF funding support?

The IBF Standards Training Scheme ("IBF-STS") provides funding for training and assessment courses accredited under the Skills Framework for Financial Services.

This scheme is available for both self-sponsored and company-sponsored individuals.

Eligible Individuals:

  • Singapore Citizens or Singapore Permanent Residents, physically based in Singapore; and
  • Successfully completed IBF-STS accredited course (including passing all relevant assessments and examinations)

Eligible Companies:

  • Singapore-based Financial Institutions regulated by MAS (licensed or exempt from licensing by MAS)
  • FinTech firms certified by Singapore FinTech Association (SFA)

How do I obtain IBF funding support? Do I need to pay the full fee first?

This funding support works on a nett fee model.

This means that you will NOT need to pay the full fees, you will only need to pay the remaining course fees after IBF funding.

For Self-Sponsored:

You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore. You will only need to pay the course fees minus the funding support.

For Company-Sponsored:

You must be a Singaporean or Singapore Permanent Resident (PR) that is physically based in Singapore and working in an eligible company:

Financial Institutions that are regulated by the Monetary Authority of Singapore (MAS) (either licensed / exempted from licensing)
Fintech companies that are registered with the Singapore Fintech Association

Your company will pay the course fees minus the funding support. For example, if you are eligible for 70% funding support for the direct training cost, the company will be paying the nett fees payable for company-sponsored participants.

Can NTUC Union members use UTAP to offset the remaining course fee after funding?

Yes, some of our IBF-accredited programmes are eligible for Union Training Assistance Programme (UTAP) Funding.

NTUC Union members can use UTAP to offset 50% of unfunded course fees 

The maximum claimable is capped annually at:

  • $250 for members below 40 years old
  • $500 for members aged 40 and above

For example: If your remaining course fees are $204, you can claim $102 with UTAP.

This claim must be done after completion of the course. Please refer to the UTAP FAQ for more information.

Are there any pre-requisites for these courses?

There are no pre-requisites for any of these courses.

Our IBF-accredited program is suitable for beginner-level participants across all industries and job functions.

Learners are required to have basic ICT skills.

What are the requirements to pass the course?

There are minimum attendance requirements for each course, which usually lasts 2 consecutive days from 9 am to 5 pm. There will also be an assessment component at the end of the course.

What are the types of payment methods?

Payment can be made via Bank Transfer, PayNow, Cheque. We will issue invoices for company-sponsored participants to process payment. 

What will I receive after my class?

You will receive the following after you successfully complete your training program:

  • E-cert for attendance
  • Digital open badge to showcase on Linked in profile

Are there Assessments for this course?


At the end of the course on the second day, there will be an assessment.

  • 9 MCQ (30 mins)
  • Capstone Project (60 mins)
  • Overall Passing grade: 70%

What is the proficiency level and CPD hours for this course?

  • Technical Skills and Competencies:

                     1)  Customer Relationship and Stakeholder Management – User Experience Design

  • Proficiency level: 3
  • CPD hours: 13 hours (only applicable for company-sponsored learners)

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