Empowering and Transforming a Leading Healthcare Institution to Build a Resilient, Future-Ready Workforce

To meet evolving patient care demands, one of Singapore’s largest and longest-established tertiary hospitals needed to strengthen communication, bridge generational gaps, and nurture resilience across its diverse healthcare teams. Aventis partnered with them to deliver customised training that unlocks real impact — from the frontline to senior leadership.

About the Institution

As a national leader in healthcare delivery, clinical research, and medical education, this prominent hospital serves thousands of patients daily and plays a key role in developing Singapore’s healthcare workforce. With a legacy of excellence, the institution is committed to equipping its people with the skills and mindset needed to thrive in a complex, high-pressure environment.

The Challenge

The hospital faced the challenge of strengthening cross-department collaboration, improving interpersonal communication across roles and age groups, and supporting staff well-being — all while navigating the unique pressures of a fast-paced healthcare setting.

With teams spanning multiple departments, functions, and generations, the need for practical, relevant learning interventions became clear. The goal: empower staff with skills to communicate effectively, lead confidently, and maintain resilience amid constant change.

How Aventis Helped

Since 2019, Aventis has worked closely with the hospital’s learning and development leaders to co-create a customised suite of training solutions. These programmes included:

  • Personal Effectiveness: Enabling staff to maximise productivity and manage their energy and time well.
  • Interpersonal Communication Skills: Bridging communication gaps between different roles and generations.
  • Leadership Development: Equipping managers and team leads with practical tools to inspire and guide their teams.

All workshops were designed with a consultative, learner-centric approach. Aventis’ seasoned trainers tailored each session to the unique operating context of a large hospital — blending scenario-based discussions, real-world case studies, and actionable frameworks staff could immediately apply at work.

A highlight of this long-term partnership was Aventis’ invitation to participate in the hospital’s Learning Festival 2024 — an annual celebration of continuous learning and staff growth. The festival provided a valuable opportunity to engage directly with staff and leaders, reinforce the importance of upskilling, and showcase how purposeful training empowers teams at every level.

The Results

Since the partnership began, more than 5,000 staff across various departments have benefited from Aventis training programmes. Participant feedback consistently highlights the relevance and practicality of the content, the engaging delivery, and the immediate usefulness of the skills learned.

Key outcomes include:

  • Stronger cross-team communication and collaboration.
  • Higher confidence in handling diverse workplace scenarios.
  • Improved resilience and well-being among frontline and support staff.

What Participants Say

“The trainer was so engaging and used relatable examples that kept the session lively. I learned practical tools I can use daily.” — Course Participant

“I appreciate how the facilitator shared bite-sized insights and made it easy to follow. It didn’t feel overwhelming — and I could see how to apply the ideas immediately.” — Course Participant

“Loved the energy, humour, and how the trainer managed the group. It felt like a safe space to share and learn from each other.” — Course Participant

Looking Ahead

This partnership exemplifies the power of sustained, strategic collaboration in building organisational capabilities that truly matter. Aventis remains committed to supporting this leading healthcare provider’s people development journey, empowering professionals to lead with purpose, adapt with resilience, and deliver excellent care for generations to come.

Ready to future-proof your people too?

Simply fill in the form below, call us at (+65) 6720 3333, or email training.aventis@gmail.com — our team will be in touch shortly!

 

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Thank you for your enquiry. Our Corporate Training Specialist will be in touch with you shortly. Alternatively, you may contact Ms Carmen Yap @ 6720 3333 | training.aventis@gmail.com