January 12, 2021 Unleash the Power of Storytelling: Win Hearts, Change Minds, Get ResultsYou must be wondering what is Storytelling? Many people mistaken that storytelling is only for Read More
January 7, 2021 Empathy Is An Essential Leadership SkillWhat is Empathy?Why is everyone talking about the importance of Empathy?How can Empathy help to Read More
January 6, 2021 Guide to Effective Interview Techniques for Hiring ManagersThere are inevitably lots of resources available on the web to help interviewees best prepare Read More
December 29, 2020 Earning Customer Loyalty Through Service RecoveryLet’s face it – Customer service recovery is necessary in every organisation.No matter how wonderful Read More