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Trying to figure out how to write a customer complaint script? You’re in the right place.In today’s competitive business environment, customer feedback is invaluable. This helps companies pinpoint

Artificial intelligence (AI) has become an integral part of the modern business landscape, and is able to revolutionise the workplace when it can be seamlessly incorporated into daily

In the face of emerging technologies, business professionals may wonder which parts of their skillset they need to develop in order to stay relevant. To maintain a competitive

Imagine this scenario: You've just hit "send" on a private email to a client, only to realise that you hit 'Reply All'. Or you've realised too late that