HR Technology & Digitalisation: Leveraging Emerging Tools for HR Excellence

In today's rapidly evolving digital landscape, HR professionals must navigate an increasingly complex ecosystem of technologies that are fundamentally transforming how organizations manage their workforce. This intensive 1-day program, "Human Resource Technologies and Digitalization: Leveraging Emerging Technologies for HR Excellence," is designed for those with some familiarity in HR tools, technologies, or HRMS. The course equips HR leaders and practitioners with the knowledge and strategic insights needed to evaluate, implement, and optimize HR technologies across the complete employee lifecycle. From recruitment and onboarding to performance management, learning and development, and offboarding, participants will explore how digitalization and automation are reshaping every touchpoint of the employee experience. The workshop also addresses how Artificial Intelligence ought to be considered as organizations plan their HR digitalization journey, ensuring participants understand the evolving technological landscape and considerations such as sustainability in digitalization efforts.

Through a dynamic blend of interactive lectures, case examples and case study, structured discussions, and peer learning activities, participants will gain practical insights into the digital transformation of HR. Beyond technology adoption, the course emphasizes HR's critical role in leading change, ensuring governance, and delivering sustainable business value. Participants will explore change management approaches for HR technology implementation, HR service delivery models, and best practices for data integrity and security. This enables participants to anticipate change, strengthen workforce readiness, and position HR as a strategic partner in organizational transformation. You'll also examine key HRIS strategies and considerations essential for successful digitalization of HR systems and processes, learning how to align technology investments with strategic business objectives while maintaining the human-centered approach that defines excellent people management. Whether you're an HR executive, business partner, or HRIS specialist, you'll leave with actionable strategies and the confidence to lead your organization's HR digital transformation journey. Join us to future-proof your HR capabilities and discover how technology can elevate your contribution to organizational success.

1. Evaluate the latest HR technologies for adoption, including intelligent automation and virtualization, in relation to HR functions.
2. Identify how digitalization and AI are being applied to HR and its change impact.
3. Discuss HR’s role in Change Management for HR Technology
4. Examine the role of HRMS (Human Resources Management System)
5. Devise an appropriate HR service delivery model to enable HR's contributions to business value and efficacy as well as ensuring data integrity and security.
6. Explore the future trends in HR Technology.

Learning Methodology

• Interactive Lectures

• Structured Discussions

• Case Studies

• Guided Presentations

• Peer Learning

• Video Screening

• Senior HR executives, HR business partners, HR consultants, HR leaders, Corporate Services executives, Human Capital executives, HRIS Specialists

Extracts of feedback from some of his former learners who have attended his training courses/workshops/seminars: 

"Jerome has been a very helpful facilitator. Overall, the course content has been conveyed and delivered well to the learners."

"Jerome is highly committed to teaching his learners, and shared lots of actual application area."

"I learned a lot from Jerome and appreciate his great facilitation."

"He is a dedicated lecturer, very clear about his work and always ready to answer queries."

"Facilitator Jerome Yeong is very patient and supportive of all the learners."

"Very committed trainer with detail feedback. Clear and detail analysis of our requirements and learning. Great Trainer"

"The facilitator is very experienced, sharp, patient, and helpful. He is always willing to help learners with different learning aptitudes grasp the concepts and ask questions to lead them to where to find the answers and how to proceed."

"Mr Jerome explained very well. He answered all my questions and provided a lot of guidance and advices to me and my peers. Thank you for teaching us, Jerome."

"Jerome remained consistent in his facilitation style, which is of an over-communicator and in providing comprehensive instructions. This has helped in answering our questions and doubts for the module's LOs and learning activities’ requirements."

"Mr Yeong is a marvellously knowledgeable and a true expert in the field. The class is always kept engaged as he exudes great passion and energy. Many real life cases and stories of the practical world were shared pertaining to the module which I find them both insightful and useful in guiding me to think logically and critically. There were also class exercises/case studies done which were tremendously helpful to aid learning and which my group mates and I truly appreciated. Mr Yeong also goes way beyond his hours after every lecture to ensure that he attends to every student’s questions."

Jerome M. Yeong is a highly experienced human resource professional and seasoned adult educator with over 26 years of corporate experience across high-technology, professional services, FMCG, and public sectors. He is a certified SHRM-SCP, underscoring his deep expertise in strategic HR management and organizational development.

With over a decade in the Continuing Education and Training (CET) industry, Jerome is renowned for delivering impactful competency-based programs and Workforce Skills Qualifications (WSQ) courses in Leadership and Service Excellence. He also conducts workshops on leveraging Skills Frameworks for the Manufacturing, HR, and Training & Adult Education (TAE) sectors.

As a Specialist Adult Educator at the Institute for Adult Learning (IAL), Jerome trains and assesses professionals for the WSQ Advanced Certificate in Training and Assessment (ACTA) and Advanced Certificate in Learning and Performance (ACLP). His interactive and practical approach ensures learners achieve their developmental goals.

Over the past 18 years, Jerome has also lectured in HR and Business modules such as Management, Organizational Behavior, and Capstone Business Strategy at esteemed institutions, including the Singapore University of Social Sciences (SUSS), Singapore Institute of Management, and a leading Indonesian university.

In his previous roles, Jerome was instrumental in establishing a CET center for the TAE sector, recruiting international Vocational Education and Training (VET) professionals and developing industry-specific Skills Frameworks for sectors like Retail, Hospitality, Manufacturing, and ICT.

As a certified ICF Professional Certified Coach (PCC) and PMI Project Management Professional (PMP), Jerome provides consultancy in HR, workplace learning, and career coaching. His global expertise includes setting up HR functions for multinational subsidiaries in Malaysia and Indonesia. Jerome’s passion for Learning & Development and proven facilitation expertise make him a trusted partner in empowering professionals and enhancing workforce capabilities.

He holds a MBA, Advanced (Financial Management) from University of Western Australia and a Bachelor of Commerce (HRM) from Curtin University of Technology as well as Diploma in Adult and Continuing Education (DACE), ACTA, Certified Workplace Learning Specialist (CWLS). He is also a recognized compensation professional by World at Work as Global Remuneration Professional (GRP) and Certified Compensation Professional (CCP) since 2008