From Routine to AI Workflow: Generative AI Agents for Administrators and Executives

Admin and ops professionals are the invisible backbone of every high-functioning team — but their workflows are often invisible too.

From wrangling updates across departments, preparing reports with scattered data, and managing records and logistics across platforms, administrative work is filled with repetitive friction and low-visibility load. AI is often seen as a tool for “creatives” or “data analysts” — not for operations and coordination.

This workshop flips that script.

Over two days, you’ll learn how to build intelligent assistants that augment your existing workflows: speeding up coordination, streamlining documentation, and giving you more space to focus on strategic support. No AI hype. Just practical, workflow-ready tools that reduce the copy-paste burden, help you track updates in real time, and generate reports that actually make sense.

Remarks: Learners are required to bring an internet-enabled laptop for the course

Upon completion of the course, you will be able to:

• Identify recurring friction points in admin and ops workflows
• Build modular AI assistants to automate and accelerate documentation, reporting, and updates
• Use AI to summarize meetings, emails, and datasets with structured output
• Design templates and SOPs powered by tools like M365 Copilot, NotebookLM, Google Gemini, and ChatGPT
• Create review checkpoints for Human Intervention to ensure accuracy, compliance, and tone

This workshop is for administrators, operations coordinators, executive assistants, and internal program managers who:

• Juggle updates and data from multiple teams, systems, or vendors
• Regularly create reports, summaries, or trackers based on routine inputs
• Manage procurement, travel, budget, or event logistics
• Need to ensure compliance and consistency in documentation and communication
• Want to stop reinventing the wheel every week and build repeatable, AI-assisted routines

Remarks: Learners are required to bring an internet-enabled laptop for the course

"Trainer was knowledgeable about the subject and he was open to sharing his experience in using AI tools."

"He shows useful use-cases so that we can have an idea on how to utilise chatGPT."

"Know his stuff and able to show examples where questions are asked."

Melvyn Tan: AI Strategist and Business Transformation Expert

Melvyn Tan is a distinguished business strategist and trainer with over 20 years of experience, specializing in integrating AI tools into strategic planning, content creation, and process optimization. Having worked with more than 370 organizations, including Steinway Gallery Singapore, Yeo’s, Citigroup, and Temasek Polytechnic, Melvyn is renowned for empowering businesses to craft strategic roadmaps that drive sustainable growth, improve efficiency, and enhance profitability. By leveraging cutting-edge AI tools, he has helped organizations automate repetitive tasks, elevate content quality, and streamline workflows, saving valuable time and resources.

In addition to his consulting work, Melvyn has developed and conducted comprehensive training programs since 2018, focusing on digital and content strategies. These include the Professional Certificate in Video Storytelling Using Smartphone, Leveraging TikTok Marketing to Boost Your Branding, and Video Editing for Executives. His expertise extends to bespoke training programs on digital tools like podcasting, vlogging, and virtual meeting platforms, tailored for leading Singapore agencies. Notably, in 2022, Melvyn demonstrated his innovative prowess by designing over 100 AI-driven prompts for crafting video scripts, headlines, blogs, and social media posts, revolutionizing content creation processes.

Melvyn holds a Bachelor in Business (Applied Economics) and a Master of Business with a specialization in Total Factor Productivity from Nanyang Technological University, where he was awarded the prestigious Nanyang Scholarship. His dynamic training style and actionable insights equip organizations and individuals to harness AI’s transformative power, positioning them for competitive success in the digital era.