MindPal Mastery: Building AI Agents & Workflows with Chatbots

AI agents and chatbots are no longer futuristic tools—they’re essential for businesses that want to scale, streamline workflows, and deliver 24/7 engagement. Yet, many organisations struggle to harness their full potential, often stuck with clunky systems that lack flexibility, accuracy, or real business value.

This hands-on course equips you with the skills to transform how your business operates using MindPal. You’ll go beyond theory to design, build, and deploy intelligent AI agents customised to your organisation’s needs. From integrating knowledge sources and training agents in your brand voice, to designing multi-agent workflows and deploying chatbots across platforms, every module leads to a practical outcome you can implement immediately.

By the end of the course, you won’t just understand AI—you’ll have four fully functional AI solutions deployed and ready to optimise customer engagement, automate workflows, and boost business efficiency.

Take the leap from experimenting with AI to confidently applying it for measurable results.

Note: Learners are required to bring an internet-enabled laptop for the course

Upon completion of the course, you will be able to:

• Create and train custom AI agents using business-specific data and documents
• Design multi-agent workflows that automate complex business processes
• Build and deploy chatbots for websites, customer service, and lead generation
• Integrate multiple AI models (OpenAI, Claude, Gemini) for optimal performance
• Monitor and optimize AI agent performance using analytics and feedback systems
• Automate business processes including customer onboarding, content creation, and data analysis

Business owners, marketing professionals, customer service managers, operations teams, consultants seeking automation solutions.

Prerequisites: Basic computer literacy, laptop with reliable internet connection, familiarity with business processes to automate. No coding or AI experience required.

Note: Learners are required to bring an internet-enabled laptop for the course

"The course provided abundant examples, with explanations that were clear and easily comprehensible. The hands-on activities were both engaging and intriguing. The diverse range of applications covered in the course was impressive. I wholeheartedly recommend my colleagues to participate in this enriching learning experience." - Eleaner Ang, Head, ITE

"I had the pleasure of attending Andrew Chow's workshop on ChatGPT, and it was truly a rewarding experience. Andrew's approachable nature and genuine willingness to share his expertise created an effective and enjoyable learning environment. It was evident throughout the session that he was dedicated to helping others learn and grow." - Cynthia Lim, Avon

"I am delighted to write this testimonial for Andrew Chow, whose expertise in leveraging ChatGPT has significantly improved my productivity as a professional speaker and trainer. Andrew generously shared his knowledge, templates, and guidance, and answered my questions, leading to a remarkable transformation in my work. Andrew's deep understanding of ChatGPT and its applications is commendable. He not only helped me grasp the fundamentals but also provided practical strategies and insights that boosted my efficiency and effectiveness. His dedication to supporting others is evident in the time and effort he invests in guiding professionals like myself" - James Leong, Author of Financial Story: Once Upon a Balance Sheet

"As a trainer, Andrew is a true gem. He generously shares his expertise and goes above and beyond to tailor the training to meet the specific needs of agency leaders in the financial services industry. His dedication and vast knowledge have empowered us to thrive in the ever-evolving digital landscape. If you're searching for someone to elevate your branding efforts and harness the power of ChatGPT to revolutionize your work processes, look no further, Andrew is the man! His insights and guidance will propel you toward greater success." - Alvin Yeo, AYO Advisory

"A lively & encouraging person that goes all out for us. Andrew's classes were informative, value-adding and engaging, no matter what module he was teaching us. He was open to feedback as he tweaked his teaching contents so as to better cater to our learning needs and his dedication to his craft was seen in his teaching materials, tools & examples. His classes were beneficial to my learning. Andrew provides us with the necessary guidance & clarification to our questions and he challenges us consistently to think outside of the box. Thanks Andrew" - Charmain Lim

Andrew Chow: Expert in Generative AI and Productivity Transformation

Andrew Chow is a renowned speaker, trainer, and advocate for integrating Generative AI into modern workplaces to revolutionize productivity and creativity. With years of hands-on experience in artificial intelligence, Andrew specializes in equipping professionals and organizations with the tools and insights needed to stay ahead in today’s fast-evolving work environment. His deep understanding of Generative AI tools, such as ChatGPT and its counterparts, has made him a sought-after expert in transforming workflows, streamlining processes, and driving innovative problem-solving solutions.

Andrew's work spans diverse industries, where he empowers teams to unlock the full potential of AI through practical applications tailored to their unique needs. As a speaker, he engages audiences with compelling presentations that simplify complex AI concepts, making them relatable and actionable for professionals at all levels. Through his expertise, Andrew inspires individuals to embrace AI-driven technologies, turning them into valuable assets for achieving exceptional productivity and future-readiness.