Emotional Intelligence & Positive Psychology: A Winning Workplace Formula

In today’s fast-paced and emotionally demanding work environments, technical skills alone are not enough. Success, resilience, and fulfilment at work increasingly rely on our ability to understand ourselves and others, regulate emotions, build strong relationships, and maintain a positive mindset—even under pressure.

This session explores how emotional intelligence (EQ) and positive psychology together form a powerful, evidence-based formula for personal and team success. Participants will learn how to cultivate emotional awareness, empathy, and optimism, while also leveraging strengths, gratitude, and meaning to enhance well-being, engagement, and collaboration at work.

Whether you’re leading a team, working with clients, or managing stress, this session will help you turn everyday challenges into opportunities for connection, growth, and high performance.

By the end of this course, participants will be able to:

• Define and differentiate Emotional Intelligence (EQ) and Positive Psychology

• Develop greater self-awareness and emotional regulation skills

• Use empathy and social awareness to improve workplace relationships

• Apply positive psychology strategies to boost resilience and motivation

• Foster a psychologically safe, strengths-focused work environment

• Professionals at all levels — from junior staff to senior leaders — who want to enhance their emotional intelligence and positive mindset

• Individuals feeling overwhelmed, stuck, or unsure how to navigate challenges at work or in their personal lives

• Managers, supervisors, and team leads looking to build stronger relationships and foster psychological safety in their teams

• Client-facing professionals who need to communicate with empathy and resilience under pressure

• Anyone seeking practical strategies to improve self-awareness, regulate emotions, and boost motivation

"Josey Brings the classroom alive with stories, people touch, adding value beyond the course" - Lakshmi Ganesan, Manager (2024) 

“I have enjoyed Josey’s facilitation session. She has made the Workshop so lively!” 

“Josey has managed to impact essential communication techniques information” 

“Josey is a very good, precise, clear and fun Trainer.”

“The Trainer is very knowledgeable. Enjoyed the class and hope to have more class or training under her.”

“Josey is lively, bubbly and not short of words. Great Job! almost PERFECT!”

Josey: Expert in Workplace Anger and Stress Resolution

Josey is a seasoned trainer with over a decade of experience in facilitating workshops on emotional intelligence, conflict resolution, and stress management. With certifications as an ACTA-trained professional, MOE-registered trainer, and certified Parent Facilitator, she brings a unique blend of expertise in family and workplace dynamics.

Josey’s corporate training portfolio spans various industries, where she has delivered over 1,000 hours of interactive workshops. Her hands-on experience in customer service roles provides her with a practical perspective on managing workplace challenges. Known for her approachable style and engaging delivery, Josey empowers participants with actionable skills to foster positive relationships, diffuse conflict, and maintain emotional well-being. Her mission is to help individuals transform workplace stress into opportunities for growth and collaboration.