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Life-saving skills to prepare, organize and write good meeting minutes, with greater speed, accuracy and clarity

Regardless of the nature of your organization, meetings and projects are an integral part of work. The act of arranging meetings, putting together agendas, taking notes or minutes, transcribing them in a professional format, and doing the necessary follow-up requires a specific set of skills.

Useful Tips to Prepare, Organize and Write Minutes of Meetings and Agendas within Tight Deadlines

Taking minutes of meetings involves listening skills and the ability to absorb information and summarize it simultaneously. This practical hands-on workshop is designed to take the stress out of note-taking and writing minutes of meetings using a step-by-step guide from arranging for meetings, putting together agendas, taking notes and minutes to transcribing them in a professional and accurate manner.

1 Day Effective Minute Taking and Writing Workshop


  • Effective techniquesto prepare, write and organize reports and minutes of meetings;
  • Apply active listening techniquesduring the meeting to pick out main points, ideas, and actions that needs to be recorded
  • Recognize and manage the common challenges involved in minute-taking
  • Confident use of languagefor an error-free and reader-friendly minutes of meetings;
  • Time-saving and practical tipson writing style, proof-reading, and grammar checking techniques that help beat deadlines;
  • Develop professional competencyin taking effective notes during your meetings;
  • Must-have templatesfor both formal and informal minutes of meetings that are suitable for formal meetings, semi-formal meetings, and action minutes.

Raving Testimonials   

“We continue to receive very positive comments about Emma’s courses from my staff members. Several people, including our internal communication manager, said that Emma provided the best one-day training courses. Many thanks for providing insights, tips and factoids that will enable our company to write and communicate even better to our bosses and stakeholders.” – Cynthia Zhuang, Marketing Manager, NETS Singapore


“Great business courses by Emma! I walk away with some great tips and insights which are not just ideas that have no practical consideration. The class’s spirit of spontaneity and engagement is also very encouraging for my learning. Every trainer should be able to keep the attention of the class just like she has.” – Jess Tang-Xin, Senior Admin Executive, Singapore Workforce Development Agency


“I loved Emma’s presentation style. She shares stories to help everyone relate to the business scenarios that we may encounter at work. She also simplifies concepts for everyone to understand easily. One of the best professional development courses I have been to. I will recommend my colleagues to join me for one of her other upcoming courses.” – Razline Maria, Senior Business Associate, Shangri-la Hotel Singapore

Business English and Communications Coach: Emma Jarman-Jones (MBA, Imperial College London in UK)


Emma Jarman-Jones specialises in developing and enhancing workplace communication skills. This work includes writing, speaking, interpersonal and management skills training. She has over 15 years of experience training in Singapore, as well as regionally in Malaysia, Thailand, Indonesia and Vietnam.

Emma has worked as an external consultant and trainer with both private and public sectors, designing, customising and delivering programmes, and coaching individuals. She believes in the potential of every person and is dedicated to providing the highest quality of training that will benefit the individual, as well as the organisation. Emma holds an MBA from the Imperial College London in United Kingdom. She has also completed a Diploma in Human Resource Development at the Singapore Institute of Management, and is a certified People Developer Consultant.



Event Details

Date: 27 May 2016 (Fri)

Time: 9am – 5pm


100 Orchard Road
#04-100, Concorde Hotel


Course Fees


Inclusive of 1 buffet lunch and 2 light refreshments

Contact Details

Ms Amelia Lim


6720-3333 | phone

6720-2222 | fax

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