Interpersonal & Influencing Skills Experts
Communications Guru: Ms Caroline Dawson
Ms Caroline has more than 17 years of invaluable experience as an Editor of lifestyle and technical publications and 15 years teaching business management, environmental and soft-skills communication. Caroline’s expertise has seen her train operational, supervisory and managerial staff from various government bodies. Her track record includes organisations such as Land Transport Authority, Supreme Court, Singtel, Singapore Power, HDB and CPF Board. This experience in working with public sector training has become one of her training strengths. Participants of her training workshops attest to her motivational, instructional and highly experiential training methodology. At the same time, Caroline has also conceptualized, produced and delivered courses such as written and oral presentation skills, communication relationship management, business communication, customer service and teambuilding, among others. She has also worked with the Workforce Development Agency of Singapore to develop training content for the Employability Skills System. Caroline is also Advisor to the SMGM Foundation and Member of the Business and Professional Women’s Association (S) 3rd Chapter and Society of Singapore Writers.
The topic is thought-provoking, and the trainer is very persuasive and knowledgeable on the subject matter . Highly entertaining and engaging speaker. Love the way she shares her experience & applied on the course objectives. – Centre for Management Technology
Extremely informative and interesting. Everything is well organized. Trainer is excellent and enlightening. Thank you. – Building and Construction Authority, BCA Singapore
Emotional Intelligence: Different Strokes for Different Folks
Emotional intelligence is crucial in workplace performance. People with high levels of emotional intelligence are able to foster stronger relationships, have greater career success and more effective leadership skills. The birth of the term ‘Emotional Intelligence’ served as a missing link in the shocking finding that people with average IQ perform better than those with higher IQs 70% of the time. In this workshop, you will learn how to raise your emotional intelligence and communicate effectively with everyone and anyone.
Key Takeaways – Learn Tangible skills to Connect, Engage and Influence
- Use the four personality type psychometric tool (DISC) to communicate with different groups of people.
- Using EQ to interact positively with your colleagues, bosses, subordinates and clients.
- Reading people by identifying one’s perception, values and belief system.
- Understanding the differences between behaviour and intentions-customising communication style to different profile types.
- Learn the appropriate communication styles that will help avoid ineffective communication and improve work relationships
Persuasion & Brain Influence Expert – Mr Tylus Lim
Mr Tylus has has guided companies’ sales teams, SMEs and major corporations in uncovering hidden opportunities and breakthrough ideas, that resulted in significant increase of their bottom line, business revenues and profitability. Tylus is also an entrepreneur and founder of various businesses. He oversees the people and management of his businesses by actively applying productivity and work-optimizing strategies to generate growth and profitability.
From that experience, as well as joint-venturing/connecting with a diverse variety of people from different industries, he has identified patterns that can limit or plateau professional and personal growth, as well as patterns that can substantially maximize one’s potential to bring in optimal personal success as well as professional success in one’s career. Tylus’s extensive list of corporate clientele include Singapore Armed Forces, People’s Association, Rotaract Club of Singapore, SAFRA, Nanyang Polytechnic, Star Cruises, MCYS etc. He also conducts in-house training for corporations, hospitality and service industries, large and small organizations, associations and statutory boards.
“What I like about Tylus’ workshop is that the way he teaches is in point form, it’s very systematic compared to other workshops I attended. Most other workshops give you a big picture but they don’t show the step by step how it is done. And for Tylus, he gives you a step by step of how it can be done and it is very practical.” Bellum Tan (CEO Richdad Asia)
“Well worth the time and money, can see the whole course has a lot of heart poured into it. Good value and I rarely say that.” Choon Hock (Sales Consultant, Formor Asia Pacific)
Keys to Persuasive Communications: Brain Influencing Secrets that Trigger ‘Yes’ Response in People
In the past 10 years, scientific discoveries have uncovered new communication keys one can use to appeal to other people’s brains… and encourage them to be more agreeable. All these brain-influencing keys belong to a learnable skill called – “Neuro-Persuasive Communications”. Neuro-Persuasive Communications has helped thousands of people tear down walls and establish productive communication, moving people from resistance to consensus. By applying these keys, many have benefited tremendously in their daily lives. For instance, workers are able to establish deeper rapport with their peers/colleagues at work and form more cooperative bonds. Employees are able to communicate their ideas across more efficiently to their boss and get higher recognition in return. Salespeople are able to convince their customers better and rake in more sales & profits… In this one day workshop, you’ll learn the tools of “Neuro-Persuasive Communications” that let you gain the greatest influential advantage.
Key Takeaways – Unlock the Hidden Science behind Persuasion and Get People to Say the “Yes”
- Learn the hidden brain persuaders that bring out more agreeable responses from people
- Discover hidden factors behind how liking between people are developed (and what factors can impede that)
- [In situations with colleagues] Keys to gain a united cooperative working relationship with your colleagues and teams (even if they have diverse backgrounds or work attitudes)
- [In situations with superiors] How to bring your ideas across to your superior/boss in a concise yet persuasive manner
- [In situation with clients] How to communicate in a way that would convince a client you are ‘the only person for the job’… and proceed to do business with you rather than with your competitors
For More Information:
Please kindly contact our Training Specialist @ 6720 3333 | firstname.lastname@example.org for more information about our workshops and customized training.