POWER© Skills to Supercharge your PAs and Administrators

Course Information

Start DateAnytime
End Date1 Month Access
ModeSelf-Paced E-Learning
Fee$300 (Excluding GST), Inclusive of e-certificate, e-materials
Contact6720 3333 (Ms Carmen) training.aventis@gmail.com
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POWER© Skills to Supercharge your PAs and Administrators

Times have changed for today’s Personal Assistants, Secretaries and Administrators. Gone are the days when all you need to do is to type minutes, answer phone calls, take orders and organize the boss’ schedule. To be outstanding and efficient, we need an extra edge through skills that they never taught you at the school for administrators.

In this power-packed online program, you will learn how to hone your people skills to build up your network of support. You will also acquire tips on how to multi-task, be proactive and resourceful, solve problems, communicate effectively and most of all, be resilient and positive even when everything is going wrong.

With these power skills, you will be powered up to increase your indispensability factor and become an even more valuable resource to your boss and your organization

Trainer - Ms Maxine Teo

 

Maxine is a Tri-lingual Speaker, Corporate Facilitator and Coach with a passion for colorfully impacting lives™ over 20 years of working with diverse teams across Asia. She is one of the most prolific speakers in Asia having successfully delivered keynotes on wealth management, retirement planning, peak performance and sales excellence to audiences in over 30 cities around the world. Maxine also has a knack of turning complicated concepts into practical and highly engaging learning applications. Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her messages in the three languages seamlessly to help her audiences achieve their highest level of understanding.

Coming from a decade of working in the financial services industry as a Financial Advisor and Banker, Maxine shares her experience and knowledge in relationship management topics like advisory sales (B2B & B2C), impactful presentation, business etiquette, networking skills, negotiation skills, effective communication, client service excellence, client book management, cross-cultural awareness, business presentation skills, and time and stress management for better productivity. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance and real estate.

Over the years, Maxine has received multiple awards from various international training institutions in recognition for her excellent work delivered to their corporate clients. She is also a frequent guest on Channel News Asia Radio 938, Money Mind show, to share her experience and expertise on topics related to client and stakeholder engagement. What sets Maxine apart from most trainers in the industry is her ability to connect with her audiences instantly with her authenticity and personal energetic style!

Course Content - 240 minutes of comprehensive multimedia content

Self-Awareness and Reflections

  • Personal Reflection on your existing work situation
  • Learner’s Journal – POWER © Skills to Supercharge your PAs and Administrators

Critical Skills that give you the Extra Edge

  • Tool #1: People Skills
  • Tool #2: Organizational Skills

Professional and Effective Business Writing in the Modern World 2

  • Tool #3: Writing Skills (Part 1)
  • Tool #3: Writing Skills (Part 2)

Tools to free up time and build your resilience 3

  • Tool #4: Efficiency (Part 1)
  • Tool #4: Efficiency (Part 2)
  • Tool #5: Resilience