Writing in Response to Complaints (LIVE Stream)

Writing in Response to Complaints (LIVE Stream)

Key Takeaways After this training, the participants should be able to:Reply to feedback with the reader in mindWrite messages that are polite and project a positive imageExplain information clearly and conciselyDemonstrate the ability to adopt the right tone in both...
Powerful E-mail Techniques (LIVE Stream)

Powerful E-mail Techniques (LIVE Stream)

Key Takeaways This highly effective e-mail writing course will equip you with simple yet effective e-mail writing techniques to structure and write professional e-mails to your bosses, colleagues and customers.At the end of this course, you will be able to: Streamline...