Social Intelligence & Empathetic Thinking: Awakening Compassion & Empathy at Work

Social Intelligence & Empathetic Thinking: Awakening Compassion & Empathy at Work


Course Information

Start Date 27 May 2024, Mon
Start Date
End Date27 May 2024, Mon
Time9.00am to 5.00pm
Mode
FeeSGD 635.00 (excluding GST)
Contact Rina | 6720 3333 | training.aventis@gmail.com
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Empathetic Thinking – A People First Approach

“To truly understand someone, put yourself in their shoes”

Empathy is defined as the ability to understand and share the feelings of another. Lack of empathy in the workplace can cause us a sense of belonging, humanity, dignity and motivation that drains away talent and energy from the organization. In recent years, there has been a lot of emphasis placed about ‘empathy’, but why is it so important? What does it mean in practical terms? And how do we make it a practice? Empathy affects much more than the bottom line. Organizations thrive when employees feel valued, the environment is energized, and high productivity and innovation are the norm. This requires a new kind of leader who fosters a culture of connection within the organization.

1 Day Workshop In Improving Empathetic Thinking At Work

“Empathy is an irreplaceable dimension of excellence for any organization that wants to make the most of its human capabilities.”. The aim of this course is to learn the craft of Empathy so that you can take better actions to serve employees and customers (internal and external), leading to improved Teamwork, Morale, Product/Service Design, Quality, Customer Experience and Financial Outcomes.

In this course, we will explore the thinking behind Empathy so that you will be able to incorporate it into your regular thoughts, habits and routines. Let Organizational Coach and Change Catalyst, Mr John Hamalian share with you a step by step guide on how to develop a capacity for empathy and compassion into organizational structures and practices. A Caring Organizational culture will enable a company to gain measurable competitive advantages in areas like staff retention, service innovation, collaboration, customer service quality, and talent attraction.

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