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Dec 2020

MANNERS© Power Networking Skills: From Shy to Shine

Course Information

Start Date 2 Dec 2020, Wednesday
End Date 2 Dec 2020, Wednesday
Time 09:00 am to 05:00 pm
Venue 100 Orchard Road, Concorde Hotel Singapore
Fee $588 (Excluding GST) Inclusive of hotel buffet lunch, light refreshments and course materials
Contact 6720 3333 (Ms Rina) training.aventis@gmail.com
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Brilliant Networking Skills Every Professional Need to Have

Awesome Tips on Meeting the Right People and Saying the Right Things Before, During and After a Networking Event

Does the sound of “networking” send a chill down your spine? Do you dread having the thought of having to make small talk with strangers you barely know? If you want to get rid of the fear, doubt and uncertainty around networking and start to turn it into a tool to help you broaden your contacts and widen your perspective, this workshop is for you.

In this workshop, you will learn tips and techniques on how to improve the quality of your social interaction and feel more confident in networking events.

Course Objectives: Network Your Way to Greater Success

With the interactive exercises and hands-on practice with professional feedback, it will help you retain learning better and become more skilful and effective in networking with people and achieve greater business results.

  • Discover how to enter a room and approach individuals and small groups with confidence
  • Demonstrate a sincere interest in others and attract them to want to know you
  • Learn how to develop your memorable message of your personal brand
  • Identify who you can and cannot do business with
  • Know how to plan and structure your approach before and after a networking event
Workshop Outline: Become a Networking Pro with MANNERS© Technique
  1. Awareness and reflection
  • Gain awareness of your networking style through a simulated networking session
  • Reflect on your success factors and challenges faced in business networking
  1. Introduction of MANNERS© toolkit to network your way to greater success
    • Manage
    • Acknowledge
    • Network
    • Names
    • Eye contact
    • Rapport
    • Shake

Tool 1: Manage your personal image

    • Understand and apply the 3Vs Communication model to increase your impact towards others in a networking setting
    • Learn grooming tips to create the business image you want

Tool 2: Acknowledge

    • Know the business protocol in introductions of people with different rankings and gender
    • Apply the appropriate ways to address different ranking clients and stakeholders
    • Learn the techniques to ensure all business personalities are acknowledged

Tool 3: Network

    • Learn the art of small talk to network effectively with others
    • Be familiarized with name card exchange protocol: how to position your namecard
    • Learn how to work the room without getting stuck with one person or group
    • Know how to build up your emotional currency to attract others to send referrals and business your way

Tool 4: Name – how to remember names

    • Create memory hooks for remembering names in business settings
    • Learn techniques to recall names when you have forgotten them

Tool 5: Eye contact

    • Know how to vary eye contact across different genders, cultures and job positions
    • Learn what to do if the other party keeps constant eye contact with you

Tool 6: Rapport

    • Realize the importance of the welcome smile that will disarm others
    • Learn the True Colors© Personality Profiling tool to help you adjust your communication style to suit different personalities
    • Know how to demonstrate positive body language and avoid negative body language which may project the wrong message

Tool 7: Shake

  • Discover what kind of hand shaker you are
  • Leverage the power of a good handshake to leave a positive impression
  • Learn the web-to-web handshake to demonstrate confidence and professionalism
Meet the Industry Expert: Ms Maxine Teo

Maxine is a tri-lingual speaker, corporate facilitator and coach with a passion for colorfully impacting lives™ over 20 years of working with diverse teams across Asia. One of the most prolific speakers in Asia having successfully delivered keynotes on wealth management, retirement planning, peak performance and sales excellence to audiences in 30 over cities around the world.

Maxine has a knack of turning complicated concepts into practical and highly engaging learning applications. Maxine is fluent in spoken and written English, Mandarin and Cantonese and she delivers her messages in the three languages seamlessly to help her audiences achieve their highest level of understanding.

Coming from a decade of working in the financial services industry as a financial advisor and banker, Maxine shares her experience and knowledge in Relationship Management topics like Advisory Sales (B2B & B2C), Impactful presentation, Business Etiquette, Networking Skills, Negotiation Skills, Effective Communication, Client Service Excellence, Client Book Management, Cross-Cultural Awareness, Business Presentation Skills, and Time and Stress Management for better productivity. The skills she imparts are especially applicable to service and relationship-based industries like finance and banking, insurance and real estate.

Over the years, Maxine has received multiple awards from various international training institutions in recognition for her excellent work delivered to their corporate clients. She is also a frequent guest on Channel News Asia Radio 938, Money Mind show, to share on her experience and expertise on topics related to client and stakeholder engagement. What sets Maxine apart from most trainers in the industry is her ability to connect with her audiences instantly with her authenticity and personal energetic style!


Industry Expertise

  • Financial services – Insurance, retail banking, wealth management, private banking
  • Pharmaceutical
  • Hospitality
  • Media & event management
  • Retail & Fast-moving consumer goods
  • Engineering


Education and Professional Qualification

  • Bachelors Degree with Merit, National University of Singapore
  • True Colors Personality Profiling – Accredited Facilitator – True Colors USA
  • Belbin Team Profiling – Accredited Trainer – Belbin UK
  • Professional Diploma in Training and Development – STADA Singapore
  • Professional Certificate in Designing and Facilitating Experiential Learning – STADA Singapore
  • Better Buyer Relationships – Sales Training Solutions Accredited Facilitator – IOWEU Hong Kong