Jan 2020

Leading Productive Meetings and Discussions

Course Information

Start Date6 Jan 2020, Monday
End Date6 Jan 2020, Monday
Time09:00 am - 05:00 pm
Venue100 Orchard Road #04-100 Concorde Hotel Singapore 238840
Fee$580 (excluding GST) Inclusive of refreshments, buffet lunch, and training materials
ContactBerenice | 6720 3333 | Benenice@aventisglobal.edu.sg
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Meetings can be a source of frustration or productive use of everyone’s time and talent. It often depends on how the leader leads and influences others in the meeting. If done effectively, it has huge benefits in terms of gaining ideas, acceptance and engagement from members. Time savings are reaped when meetings are productively conducted. Running effective meetings requires excellent planning and communication skills training. This one-day professional training program will focus on critical working meetings; how to ensure that these face-to-face gatherings maximize the cumulative energy, commitment, and talents of those engaged to meet important goals and specific outcomes. This course shares with participants the strategies and skills set that are needed to run meetings professionally and effectively. It is highly interactive and comprises of short lectures, case study analysis, games, group discussions and presentations, role plays, and written exercises.

Key Takeaways

Learn how to conduct meetings efficiently and effectively by engaging team members through idea generation and active participation.

  • Understanding the role of the chairperson and the members
  • Defining the Objective and Purpose of Meetings
  • Preparation steps for meetings
  • Managing Meetings Professionally
  • 5 Steps to conducting effective meetings
  • Different Formats for Meetings
  • Preparing Notices and Agendas for Meetings
  • Setting the Correct Tone and Atmosphere for Meeting
  • Assign roles to meeting members for engagement and involvement
  • Techniques to draw out creative ideas from members
  • Techniques to obtain agreement on decisions
  • Methods to handle challenging situations
  • Time Management for Meetings
Who Should Attend?

For personnel who need to chair and conduct productive, engaging meetings that generate good decisions and result in clear action.

  • Leaders
  • Supervisors and Managers
  • Project Managers
  • Project Team members
  • Executives
  • Secretaries
Meet Your Trainer: Organizational Coach Ms Susan Fong

Susan brings with her more than 20 years of working experience in the field of Human Resource Management and Development. Her experience spans across industries like telecommunications, market research, information technology and healthcare. She was in management positions for various organisations and is currently an ICF Certified Coach, Learning Consultant, corporate trainer and facilitator for team leadership retreats.

Having been in the role of a Senior Learning Manager with leadership responsibilities, Susan is able to share and impart her knowledge and experience in areas like interviewing skills, performance management and people management. She has conducted numerous training sessions for organisations such as Electrolux, ACNielsen Research, Sanmina-SCI, Singapore Labour Foundation, A-STAR, UTAC, Pacific International Lines, Bausch and Lomb, EMAS, Singapore Aero Engine Services Pte Ltd, Singapore Labour Foundation, Parkway Health, Singapore General Hospital, Singhealth, NTUC First Campus, DTZ, NOV FGS, Kulicke and Soffa, Jurong Port and more.

Her interest lies in leadership, personal and interpersonal development. As a certified facilitator, she has conducted programmes on 7 Habits of Highly Effective People, Leadership Development under Development Dimensions International, Competency-Based Interview, Performance Management and teambuilding retreats. She is also certified as a DISC Behavioural Consultant, NLP Practitioner, EQ Brain Profiler, Enneagram profiling user, ACTA certified and Associate Certified Coach.

Her passion lies in being able to contribute to improving the competencies of her participants through interactive sessions. She firmly believes that competent people make a big and positive difference to the organisation.

Testimonials From Satisfied Participants

“We appreciate Susan for her excellent service in ensuring that the programme continually meets our needs. The programme is consistently very well received and her nurturing style of facilitation encourages our staff to apply what they have learnt in the workplace.”

“Susan facilitates in a way which allows participants to interact while learning skills and knowledge which can be applied to their roles. The training course was extremely well presented and relevant to our work. It was very practical and presented in a very user-friendly approach, with enjoyable and engaging activities and role plays.”

“When it comes to commitment and engagement with a heart, you can count on Susan Fong to deliver to your expectations. Preparing the program is no easy task as this requires an understanding of the organization’s culture and weaving one’s design to fit into the policies and processes of the company. Susan’s proactive listening and being able to connect and engage with the client has helped build a successful core program. Susan proactive engagement with participants and initiatives of new ideas brings out the best of our fellow colleagues. If you need a strong facilitator in delivering your most important modules, you can count on Susan to make that difference.”