Handling Workplace Investigations and Incidents in Singapore
Course Information
Start Date | |
End Date | 10 Jul 2024, Wed |
Time | 9.00am to 5.00pm |
Mode | |
Fee | SGD 680.00 (excluding GST) |
Contact | Rina | 6720 3333 | training.aventis@gmail.com |
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Effective Workplace Investigations: Timely Action and Prudent Measures
When an employee lodges a complaint, employers must swiftly intervene to halt conflicts, ensure safety, and initiate investigations. Legal obligations demand diligent handling of complaints, such as harassment or discrimination, with timely probes and corrective actions. Reactivity not only strengthens investigations but also bolsters credibility. These inquiries preempt wider internal issues, curbing problems early on. With potential legal ramifications, every case demands a meticulous investigation that could stand in court. Despite disruptions, investigations must be swift, thorough, and effective for all parties' protection.
Crucial Investigation Steps: Ensuring Sound Practices
Upon receiving a complaint, employers must promptly take prudent actions. Avoid pitfalls like lack of planning, dismissing complaints, delaying investigations, bias, inattentive interviews, aggression, superficial inquiries, inconclusive outcomes, missing reports, and ignoring follow-ups. As every complaint carries legal weight, readiness to present a strong legal case is vital. Diligence uncovers the truth and sustains fairness.