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Course Information

Start Date23 May 2019, Thursday
End Date23 May 2019, Thursday
Time09:00 am to 05:00 pm
Venue100 Orchard Road, Concorde Hotel Singapore
Fee$600 (Excluding GST) Inclusive of hotel buffet lunch, light refreshments and course materials
Contact6720 3333 (Ms Rina) training@aventisglobal.com
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23
May 2019

Effective Ways to Safeguard Organizational Confidential Information and Trade Secrets

INTRODUCTION

In the age of instantaneous communication, it is getting harder and harder to keep anything a secret. Every company needs to safeguard its trade secrets and its confidential information from non-related stakeholders. It is insufficient by getting all employees to sign non-disclosure agreement as employees involved may not know what constitute confidential information. The employee may unintentionally share “confidential information” with fellow colleagues, clients, friends and family during a small talk over lunch, dinner or gatherings.

1 Day Workshop on Effective Handling of Confidential Data & Information

In this 1 Day workshop, you will learn a range of practical skills and techniques that will empower you to portray professionalism and confidentiality of sensitive data and information. It will also equip you with the right skills, expectations of communicating company information and ways to protect the company’s trade secrets and confidential information.

7 Important Takeaways
  1. Identify what is considered as confidential information and trade secrets
  2. Know how to verbally safeguard confidential information and trade secrets
  3. Appreciate the importance of safeguarding the confidential information and trade secrets
  4. Enhancing social and Emotional intelligence when engaging with stakeholders and staff
  5. Understand the consequences of leaking confidential information and trade secrets
  6. How to mitigate the breach of confidential information and trade secrets
  7. Communicate more effectively at the company’s best interest with internal or external stakeholders
Highly Effective Learning Methodology

30% of workshop:

  • Concepts and theory sharing
  • Best practices sharing from trainer
  • Video learning

70% of workshop:

  • Hands-on learning through role plays with observations, review and feedback
  • Small group discussions and presentations
  • Open discussions
  • Experiential learning activities
Meet the Industry Expert: Ms Maxine Teo

Maxine Teo is a tri-lingual corporate trainer, facilitator and speaker with a passion for colourfully impacting and inspiring lives. With over 20 years of training experience working with diverse teams across Asia, Maxine has a knack of turning complicated concepts into practical applications. She is one of the most prolific trainers in Asia, having successfully completed more than 1000 days of trainings over 30 cities around the world. Maxine graduated with merit from National University of Singapore with a Bachelor of Business Administration. She holds a Professional Diploma in Training & Development, a Professional Certificate in Designing & Facilitating Experiential Learning and accreditations in various psychometric tools like True Colors and DISC behaviour profiling.

Her clients have benefited from her cross-industry insights and sharing of best practices. She has many repeat clients including private banks like UBS, Credit Suisse, DBS, OCBC, UOB, Standard Chartered Bank, Bank of East Asia, Bank of China, Shanghai Pudong Bank, China Construction Bank, HSBC, Citibank; insurance companies like TaiKang Insurance, MSIG Insurance, Generali Insurance, NTUC Income; telco companies like MobileOne, Alcatel Lucent; motor car companies like BMW Asia; pharmaceutical and chemical companies like BASF, Menarini, Johnson Matthey, FMC, Abbot Laboratories; government institutions like Singapore Prisons, MINDEF, IE Singapore, WDA and retail giants like Philips and Courts.

Workshop Outline

1. Introduction and Reflection

  • Gain self-awareness through an experiential learning activity
    • To help you realize your understanding about confidentiality and trade secrets
  • Brainstorming and discussion
    • Best practices and challenges faced in safeguarding confidential information and trade secrets

2.  Confidentiality

  • Learn the definition of organizational confidentiality information
  • Understand its importance at the workplace
  • Know what type of information should be protected

3. Trade secrets

  • Realize what information constitutes as trade secrets
  • Learn the 5 steps to secure trade secrets
  • Know what to do if your trade secrets are leaked

4. Communicating company information

  • Know the consequences of leaking company confidential information and trade secrets
  • Learn how to mitigate the consequences in the event of breach
  • Be equipped with the right steps on how to communicate with the best interests of your company

Closing circle

  • Recap and reflect on learning
  • Personal Action Planning (PAP) for personal commitment to safeguard organizational confidential information and trade secrets

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