Creative Problem-Solving for Everyday Challenges

Unlock Your Creative Potential with Design Thinking

This interactive workshop introduces participants to the principles of design thinking—a proven framework for tackling complex workplace and personal challenges creatively. Through a hands-on approach, participants will learn techniques for empathy, problem definition, brainstorming, and prototyping. These tools enable them to uncover user needs, define actionable problems, and generate innovative solutions that can be applied in various real-world scenarios.

From Challenges to Solutions: A Practical Approach

Guided by real-world examples and case studies, participants will engage in activities that enhance their ability to think outside the box and refine their problem-solving skills. The workshop provides a supportive environment to practice designing low-fidelity prototypes, gathering user feedback, and iterating on solutions. By the end of the course, participants will have a repeatable framework to address everyday challenges with creativity and confidence.

By the end of this workshop, participants will be able to:

• Understand the principles of design thinking and its application to creative problem-solving.
• Apply empathy techniques to uncover user needs and perspectives.
• Define clear, actionable problem statements using structured methodologies like the "5 Whys."
• Generate innovative solutions through brainstorming and ideation strategies.
• Create and present low-fidelity prototypes for testing ideas and gathering feedback.
• Use iteration and feedback loops to refine and enhance solutions.
• Develop a robust, repeatable framework for addressing challenges in personal and professional contexts.

• Professionals: Seeking innovative solutions for workplace challenges.
• Entrepreneurs and Business Leaders: Aiming to enhance decision-making and foster creativity.
• Teams: Looking to improve collaboration and problem-solving skills.
• Individuals: Curious about applying design thinking to personal and everyday challenges.

"She's engaging and fun, willing to share knowledge, and provides valuable basic knowledge on UX in this workshop."

-Janet Ng, People's Association (2024)

"She is very clear, concise, and sincere, and her insights on designing attractive UX are highly valuable."

-Cheong Wai Hoh, HTX (2024)

Joyce Yap Yee Hua – UX Design and Innovation Expert

Joyce Yap Yee Hua is a leading UX design expert and CEO of JoyCompass Pte. Ltd., bringing over a decade of experience in industries like banking, fintech, eCommerce, and blockchain. Known for her ability to blend user-centric design with business strategy, Joyce has driven impactful results, such as reducing cancellations by 12.2% and increasing monthly revenue by €1.8M at Delivery Hero.

Armed with a degree in business management and certifications in Human-Computer Interaction (Georgia Tech) and design strategy (IDEO University), Joyce excels at teaching professionals how to create intuitive, effective solutions. Her workshops emphasize practical tools like UX design, data-driven decision-making, and user research, empowering participants to navigate complex challenges and design for success.