21 Apr 2017 (Fri)
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Effective, Results-Oriented Communication Techniques to Help Build Successful Relationships at Work With Your Colleagues and Stakeholders

Course Information
  Date   21 Apr 2017 (Fri)
  Venue   100 Orchard Road, Hotel Concorde
  Time   9am to 5pm
  Fees   $580 | $348
(After 40% PIC Grant)
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Contact Ms Grace Zheng 6720 3333 or email: grace@aventisglobal.edu.sg

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Your Challenge: Your ability to communicate can make or break your career.

John D. Rockefeller, the richest man in the world, said “I will pay more for the ability to deal with people than for any other ability under the sun.” Rockefeller knew the value of a dollar, and he knew the value of effective communication and interpersonal skills.

Upholding positive interpersonal communication skills and business relationships among colleagues, subordinates and superiors is the key to maintaining a successful career. To be truly successful in work and in life you must be a highly effective communicator who is able to build rapport, develop trust, listen empathetically and create understanding.

Our Solution: Effective Communication Techniques that Help You Achieve Your Goals

Interpersonal Communication Expert, Mr David Goldwich will impart valuable insights on how you can overcome workplace challenges by strategically applying highly effective interpersonal communication skills to persuade your way to positive results. You will develop your influencing skills to build better work relationships and move ahead with greater confidence.

Key Takeaways – Improve your personal and professional relationships instantly

This is a highly intensive and practical workshop which will details the critical elements of interpersonal intelligence and provides a powerful plan for becoming more effective in every relationship - with supervisors, co-workers, a spouse, family and friends

  • Understanding the complex interplay between relationship and the context in the communication process
  • Learn how to express yourself clearly, concisely and confidently
  • Effective Tips to Get Your Points Across Different by communicating with Diplomacy, Tact and Credibility
  • Neutralize root causes of miscommunications by removing roadblocks and avoiding “Hot button” language in effective communication
  • Reframe proposals by seeing things from fresh perspectives and creating Yes-able propositions
  • Master interpersonal communication techniques to communicate effectively with others in everyday situations
Highly Rated Testimonials - Role Play, Peer Discussion and Case Studies

"David taught me a lot about assertiveness in this course through his presentations, practice, and the materials. These techniques will surely help me to be assertive in the workplace and in my personal life as well." - Mr Willy, Senior Manager

“David is very clear in conveying his ideas. I am able to understand him and benefit from the course. David is definitely one of the best trainers around. I am very impressed.” - Mr Lee, Project Engineer

“David is very smart and experienced, good sense of humor, handled the class very well in timing, cheering up the audience. I would like to bring ideas from this program to share with my. Loads of fun, no dead time.” - Alice, Sales Manager

Who Should Attend?
  • Senior Officers, Executives and Business professionals seeking to enhance their interpersonal communication skills.
  • Managers, supervisors, team leaders and business owners who wish to be a more effective business negotiator and communicator.
  • Customer service officers, sales professionals, entrepreneurs, educators, technical professionals, and administrative staff.
Mr David Goldwich, The Persuasion Doctor

David Goldwich, the Persuasion Doctor, teaches people how to become more influential, compelling, and irresistibly persuasive as they share their message with the world. He has MBA and JD degrees and practiced law in the United States for more than ten years, arguing before judges and political, government, and community bodies. He knows how to persuade the toughest audiences.

Recognizing that lawyers perpetuate rather than solve problems; David began lecturing and training in 1995. An engaging and award-winning speaker, David uses humor and stories gathered from his own experience as a lawyer, businessman, and father to help people reach breakthrough changes in their personal and professional lives. He is the author of numerous articles on business communication and four books, including "Why Did the Chicken Cross the Road?: Lessons in Effective Communication."

Program Content/Outline
  • Introduction - Ten Magic Keys of Communication
  • The ABC’s of Plain English - How to communicate to express your idea effectively, not merely impress.
  • Perception and reality. People see what they want to see and hear what they want to hear.
  • Creating mutual understanding - Seek first to understand, then to be understood.
  • Empathetic listening - How to influence and impact others without saying a word.
  • Reading body language - How to “listen” to what isn’t being said, and make sure your own body language says what you want it to say.
  • Understanding people’s reasons - Why your best reason may not be good enough, and what to do about it.
  • How to uncover the real reasons that people won’t tell you.
  • Avoiding the emotion trap when evaluating reasons.
  • The art of small talk - How to initiate, sustain, and close a conversation with a complete stranger.
  • How to leverage tremendous returns from the smallest investment - a compliment!
  • Framing proposals - How to frame the question to get the results you want.
  • The Yes-able Proposition - How to make people want to say yes.
  • The magic of empathy - How to win people over by showing them that you care.
Don't wait : Seats are limited - Register Today!
Registration is Easy. Simply register online via this link.
Date 21 Apr 2017 (Fri)
Venue Hotel Concorde, Orchard Road
Time 9.00am to 5.00pm
Fee $580 | $348 (After 40% PIC Grant)
Enquiries Please contact Ms Grace Zheng (65) 6720 3333 or
email: grace@aventisglobal.edu.sg
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